How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty98−0.2Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORESmartway Appliance Repair
Denton, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.9★ from 1,170 Google reviews
Report card
Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Smartway Appliance Repair for 8 kinds of job.
Smartway Appliance Repair for dryer repair
Clear ✕All 61 Google reviews tagged “Dryer repair” · showing 20
Sasha was great. He diagnosed the problem with our dryer, ordered a part and came the next day and fixed it.
Our dryer had stopped drying and kept saying check vent. Since my husband works out of town I needed help! It was so easy to schedule an appointment online and when they came their tech Edward was very swift and helpful! The payment process was easy as they accept credit/debit. They also allow you to pay online…
Outstanding service! Sasha diagnosed the problem very quickly and fixed it on the spot. Great pricing as well! I highly recommend Sasha and Smartway Appliciance Repair!
Professional and fast. It was such a relief to get our dryer working again!
Edward came in and had diagnosed the problem with our 9-year old Whirlpool dryer. He had the parts for the repair on-hand and was in and out in 15 minutes.
Excellent service--I highly recommend this company! Sasha, the technician from Smartway Appliance Repair, was very polite, professional, and meticulous in his work. Our dryer is quite old and had not been serviced or cleaned in years and was very dirty. Likewise, the dryer exhaust vent was very dirty with poor…
We needed our dryer repaired and Stan was great! He figured out the problem quickly and was able to repair and clean the dryer same day. Would absolutely use again!
John, the repair Tech, was prompt, courteous and very thorough. He replaced the heating element in my dryer after giving me a reasonable quote. I highly recommend his work and their services.
Sam was great!! He was right on time and fixed both my dryer and oven quickly. Both are working great now!! I would definitely recommend and use this company again!! Ask for Sam!!
Timely, knowledgeable and professional.
Ross was awesome to work with and did a great job thoroughly explaining our options without being pushy and then disassembled, cleaned, repaired, and reassembled our dryer in an efficient manner. Highly recommend!
Great service and reasonably priced. Used multiple times over the last few years, always professional, always resolved quickly. Highly recommend.
Ross did an outstanding job! Her was thorough and professional.
Sasha was prompt and professional. He explained what needed to be done every step of the way and made sure I understood what the problems with my dryer were. When I experienced a different issue the next day, he came right back that evening and ran diagnostic tests until he located an issue with our electrical…
Our dryer wouldn't turn on. We called Smartway Appliance Repair and Olga scheduled us appointment for Edward to come out on a Saturday, within 48 hours of our call. Edward diagnosed the problem with the switch inside the door, in about 15 minutes. The one that stops the drum turning when the door opens. A…
This is the 2nd time I have used Smartway Appliance Repair, and I'm so pleased with the quality of their work. In both instances, they arrived at my house on the same day. Communication - A+ Timeliness - A+ Professionalism - A+++ Pricing - A+ This last time, Alex was our technician - A++. He was great, fixed issues…
I had a great experience with Ross who came to service my dryer. He was very detail-oriented and took the time to thoroughly inspect the issue. He explained what he was doing along the way. Ross was also courteous and professional throughout the visit. I would definitely recommend his service to anyone needing appliance repairs.
Prompt, friendly and fixed the problem quickly! Had all the parts necessary to make the repair.
I didn't want to invest in a new dryer yet so had Sasha fix the door and the heater. He doesn't upsell or any of that. He tells you like it is. My dryer no longer makes noises, it's finally heating up, and when I open it... it stops. Don't forget to tip well, he knows what he's doing. Grateful, thanks!
The repairman arrived ahead of schedule which was great. He was very efficient, cleaned up, let me know what the problem was, and repaired the dryer quickly. He let me know the price beforehand and was courteous. He even checked up the next day to make sure the dryer was functioning well. Overall, it was a great experience!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 89 | $196–$536 |
| Dishwasher repair | 82 | $153–$340 |
| Washer/dryer repair | 70 | $225–$377 |
| Washing machine repair | 64 | $132–$365 |
| Dryer repair | 61 | $146–$334 |
| Refrigerator repair | 25 | $209–$379 |
| Stove, cooktop & oven repair | 22 | $275–$705 |
| Microwave repair | 18 | $209–$297 |
