How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty98−0.2Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORESmartway Appliance Repair
Denton, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.9★ from 1,170 Google reviews
Report card
Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Smartway Appliance Repair for 8 kinds of job.
Smartway Appliance Repair for dryer repair
Clear ✕All 61 Google reviews tagged “Dryer repair” · showing 60
Sasha was great. He diagnosed the problem with our dryer, ordered a part and came the next day and fixed it.
Our dryer had stopped drying and kept saying check vent. Since my husband works out of town I needed help! It was so easy to schedule an appointment online and when they came their tech Edward was very swift and helpful! The payment process was easy as they accept credit/debit. They also allow you to pay online…
Outstanding service! Sasha diagnosed the problem very quickly and fixed it on the spot. Great pricing as well! I highly recommend Sasha and Smartway Appliciance Repair!
Professional and fast. It was such a relief to get our dryer working again!
Edward came in and had diagnosed the problem with our 9-year old Whirlpool dryer. He had the parts for the repair on-hand and was in and out in 15 minutes.
Excellent service--I highly recommend this company! Sasha, the technician from Smartway Appliance Repair, was very polite, professional, and meticulous in his work. Our dryer is quite old and had not been serviced or cleaned in years and was very dirty. Likewise, the dryer exhaust vent was very dirty with poor…
We needed our dryer repaired and Stan was great! He figured out the problem quickly and was able to repair and clean the dryer same day. Would absolutely use again!
John, the repair Tech, was prompt, courteous and very thorough. He replaced the heating element in my dryer after giving me a reasonable quote. I highly recommend his work and their services.
Sam was great!! He was right on time and fixed both my dryer and oven quickly. Both are working great now!! I would definitely recommend and use this company again!! Ask for Sam!!
Timely, knowledgeable and professional.
Ross was awesome to work with and did a great job thoroughly explaining our options without being pushy and then disassembled, cleaned, repaired, and reassembled our dryer in an efficient manner. Highly recommend!
Great service and reasonably priced. Used multiple times over the last few years, always professional, always resolved quickly. Highly recommend.
Ross did an outstanding job! Her was thorough and professional.
Sasha was prompt and professional. He explained what needed to be done every step of the way and made sure I understood what the problems with my dryer were. When I experienced a different issue the next day, he came right back that evening and ran diagnostic tests until he located an issue with our electrical…
Our dryer wouldn't turn on. We called Smartway Appliance Repair and Olga scheduled us appointment for Edward to come out on a Saturday, within 48 hours of our call. Edward diagnosed the problem with the switch inside the door, in about 15 minutes. The one that stops the drum turning when the door opens. A…
This is the 2nd time I have used Smartway Appliance Repair, and I'm so pleased with the quality of their work. In both instances, they arrived at my house on the same day. Communication - A+ Timeliness - A+ Professionalism - A+++ Pricing - A+ This last time, Alex was our technician - A++. He was great, fixed issues…
I had a great experience with Ross who came to service my dryer. He was very detail-oriented and took the time to thoroughly inspect the issue. He explained what he was doing along the way. Ross was also courteous and professional throughout the visit. I would definitely recommend his service to anyone needing appliance repairs.
Prompt, friendly and fixed the problem quickly! Had all the parts necessary to make the repair.
I didn't want to invest in a new dryer yet so had Sasha fix the door and the heater. He doesn't upsell or any of that. He tells you like it is. My dryer no longer makes noises, it's finally heating up, and when I open it... it stops. Don't forget to tip well, he knows what he's doing. Grateful, thanks!
The repairman arrived ahead of schedule which was great. He was very efficient, cleaned up, let me know what the problem was, and repaired the dryer quickly. He let me know the price beforehand and was courteous. He even checked up the next day to make sure the dryer was functioning well. Overall, it was a great experience!
I’ve been using SmartWay Appliance Repair for a few years now, and they’ve been consistently great. They’ve helped me with my washer and dryer, water heater, heating system, and air conditioning, and every experience has been exceptional. They’re reliable, show up on time, do exactly what they promise, and their…
Sasha did an excellent job diagnosing and fixing our dryer problem, would definitely recommend!
Mike did a great job, followed up with the scheduling, was quick to diagnose the problem, order parts, and complete the repair. He even sent me a text message over the weekend to make sure everything was working. I'll call him the next time I need another repair.
This is the second time we have used Smartway Appliance Repair. Once for the dryer and once for the air conditioner. We used them because they did not overcharge just to come to the house to make a diagnosis. Both times, they have found the problem and fixed both problems for a very reasonable amount. They are…
Stan is very nice, smiley and extremely professional. 3rd time I am requesting SmartWay and Stan in particular.
Wonderful service, so easy to make appointment and Alex came at the same day and fixed our dryer. Good to have professional company in my contact list.
I highly recommend SmartWay Appliance Repair! They are quick, reliable and fair priced! Alex was able to quickly diagnose and repair our Samsung dryer! 🌟
Great company, fast service. I had a problem with my dryer. Alex the technician showed up on time. He explained the problem and also brought to my attention that the dryer vent was clogged which was causing some issues with the dryer and a fire hazard in the house. I had no idea how much dust was coming out of there…
I have used SmartWay for several years now with multiple appliance repairs. Recently Alex came out and replaced the heating element in my dryer and cleaned out the dryer vent. He went above and beyond with not only fixing everything, but taking the time to discuss ways to maintain and prevent issues from happening…
Yevgen provided great and professional service. The heating element in my dryer was fried and he was able to repair my dryer same day. Greatly appreciated!
The young man arrived on time. He was very professional and polite and answeref all my questions. He worked hard. Highly recommended!
We've had Smartway Appliance Repair over to our house several times for various appliance issues, and they've never let us down. The techs are professional, polite, and very efficient. And given the nature of our most recent repair, the price was definitely worth it. Highly recommend them.
I found Smart Way Appliance from Yelp, had never done that before. Phone call answered promptly, appointment made for the same day (the day after Thanksgiving). I got a text confirming the appointment, confirming who would arrive, with a picture. Alex arrived within the 2 hour window given, efficiently diagnosed…
They can fix anything and everything (dryer, washer, oven, table). Great costumer service and incredibly knowledgeable. Keeping them on speed dial!
Alex was very helpful throughout the process and proactively identified issues from a previous repair that could have been a safety hazard. Thanks for everything.
Fixed my dryer and was very open and honest and took care of it right away. Also followed up a day later to make sure everything was good.
Sasha did an excellent job. He was thorough and professional and completed the job in about an hour. He also left the workspace clean and tidy. Highly recommend!
Alex was on time and very professional. He fixed my dryer to my satisfaction.
Tech showed up as scheduled. He quickly diagnosed the issue and made repairs with parts he had. Then he advised what actions to take to avoid needing him again anytime soon. Very friendly and professional.
Always get a rapid response from Smartway. thank you, Mike!
Easy to schedule. Excellent communication. Mike arrived as scheduled. He was very knowledgeable and repaired our issue seamlessly. Great company and people .
Sasha arrived on time, diagnosed the problem with our washer, and had the worn-out part ordered quickly. He came back next day to replace it and our clothes washer is working perfectly again. I didn't realize it was a lot louder than it's supposed to be for a while but now that it's fixed, I hardly hear it while…
even though it was late (6-7pm) Alex still came over and fixed our dryer. He had good communication and great work ethic. He fully diagnosed the problem with our dryer and came back to fix it with no issue. straight to the point and no BS. definitely recommend.
Very polite, scheduled very quickly and knocked our dryer repair out in a couple hours. We will be saving their contact!
We can't say enough about the fine work done by Smartway Appliance Repair and their team. For the third time in as many years, we were treated kindly and with respect, Yevgen is a real gentleman. It's also worth noting that a part wasn't needed for the quoted repair and our price was lowered to reflect the savings.…
The tech was here within the window they told me and he was very polite and knowledgeable. The whole process took about 45 minutes. Thank you Smartway!
Just a little over price, service excellent
The service was easy, quick & fast... Alex was really kind & very professional
Alex came out. He was very friendly and efficient. He diagnosed and explained the issue. He quickly repaired the dryer.
David was awesome!
Serg was very punctual, courteous, and professional. Repair was done quickly and at a fair price. He communicated what he was doing and gave quote before doing the job. My family will definitely be using Smart Way Appliance Repair again.
The repair man was quick getting to my house. He knew exactly what was wrong with my dryer and fixed it immediately! He was very professional and kind. I will for sure use this company again!
They came and fixed drier the same day I contacted them. A part had to be ordered to fix my washer, but it sounds like the part will be here in a day or two and they will be out same day to fix. Incredibly fast, friendly service at a good price.
David arrived early for a same day appointment. He was very professional and polite. He diagnosed the problem and advised us that our dryer required a part that he had to pick up. He scheduled the installation the next day. David called and asked if he could arrive early for the installation. We appreciated that…
Saved the day! I booked with a national company online last night for a 1-5pm appointment today. Around 12:45pm today I realized I had not received any confirmation and called the company. They saw my appointment but said they would have to move to 5 days from now due to lack of staff. Did a quick google search and…
I reached out to Smartway late this afternoon, and they came out within an hour or 2, diagnosed my problem and was able to fix it all in the same day! Alex was very professional and i’m very pleased! I highly recommend them!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 89 | $196–$536 |
| Dishwasher repair | 82 | $153–$340 |
| Washer/dryer repair | 70 | $225–$377 |
| Washing machine repair | 64 | $132–$365 |
| Dryer repair | 61 | $146–$334 |
| Refrigerator repair | 25 | $209–$379 |
| Stove, cooktop & oven repair | 22 | $275–$705 |
| Microwave repair | 18 | $209–$297 |
