How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty98−0.2Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORESmartway Appliance Repair
Denton, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.9★ from 1,170 Google reviews
Report card
Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Smartway Appliance Repair for 8 kinds of job.
Smartway Appliance Repair for stove, cooktop & oven repair
Clear ✕All 22 Google reviews tagged “Stove, cooktop & oven repair” · showing 20
Sasha came out once to determine problem and again to install replacement top. He was very polite and kept me informed about when to expect repairs to be completed
Ross was great.
Ross was an extremely well experienced technician and quickly determined the source of the problem with our oven and fixed it.
The bake element in my oven stopped working. I found this company online on a Saturday and contacted them. The tech arrived promptly on Monday and quickly figured out the issue. I was baking again in no time! He even followed up a couple of days later to make sure there were no issues.
We called SmartWay Appliance repair because our gas oven was not reaching 400 degrees. They sent Sam over in a matter of 1.5 hours of us calling the same day. Sam arrived promptly and had all the parts needed to do the oven repair. He was professional and explained what service he would be providing. He reviewed the…
John was great. He diagnosed the issue and fixed it in about five minutes. He also gave us a quote for future replacement of the switch, but didn’t try To upsell. I would recommend and use them again.
Working with SmartWay Appliance Repair is so easy. Once you schedule the service visit you receive text reminders of their arrival. The technicians are knowledgeable and efficient. They described what the issue was with our oven and explained the repair options I could choose from and pricing. We thought their…
Great communication, honest evaluation of repair needs and they recommended a reasonable approach to repair the appliance. Thanks Ross!
Smartway Appliance was super fast and easy to work with. Came out and had everything fixed in 2 days even after having to order some parts for my oven. Professional and on time. Will use again for appliance issues in the future.
He was an excellent man with lots of experience! I am very happy with him and he did a great job 👏
The fixed my gas stove and my fridge. Overall happy with their service.
Stan was prompt, quick and efficient!
Sasha from Smartway Appliance Repair repaired our gas cooktop stove. He took his time to complete the repair and answered all our queries. Overall I am happy with his work and the results. I would certainly use them again in the future..
I will give them five stars. They are prompt, reliable and reasonably priced. Their staff is pleasant, professional and easily approachable. Their Technician, Sasha, has a very pleasant personality, he knows his job very well, and he goes an extra mile in helping out his clients. Thank you Sasha, we appreciate your help.
Alex was so friendly, prompt and easy to work with for our oven hinge repair. We had just moved from out of state and wasn’t able to cook Christmas dinner without having to hold the door shut. Thankful to have spoken to Smartway after calling several unhelpful businesses! I’m so happy for their help during the…
They can fix anything and everything (dryer, washer, oven, table). Great costumer service and incredibly knowledgeable. Keeping them on speed dial!
Had an oven fixed which was shutting the circuit box. It turned out to be a fan needing to be replaced. The fan was replaced as soon as parts arrived.
Stan from Smartway was professional and fast. Everything is working again!
The guys were excellent! Would highly recommend. Fast, clean, and took the time to explain.
Overall outstanding service. Responsive and repaired my dual fuel range in a timely manner. Highly recommended!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 89 | $196–$536 |
| Dishwasher repair | 82 | $153–$340 |
| Washer/dryer repair | 70 | $225–$377 |
| Washing machine repair | 64 | $132–$365 |
| Dryer repair | 61 | $146–$334 |
| Refrigerator repair | 25 | $209–$379 |
| Stove, cooktop & oven repair | 22 | $275–$705 |
| Microwave repair | 18 | $209–$297 |
