How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty98−0.2Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORESmartway Appliance Repair
Denton, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.9★ from 1,170 Google reviews
Report card
Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Smartway Appliance Repair for 8 kinds of job.
Smartway Appliance Repair for washer/dryer repair
Clear ✕All 70 Google reviews tagged “Washer/dryer repair” · showing 20
Stan was awesome and provided quality service! Fast and very reliable.
Excellent service
He arrived on time, very knowledgeable and friendly. Explained everything and finished everything in less than an hour. I would highly recommend them.
Very responsive and capable. I’d use them again!!
John did an excellent job quickly assessing the problem with our washing machine. He fixed the machine that same day. We are very pleased!
Ross fixed my washing machine in no time. He also gave me some house maintenance tips and reminders to keep my appliances running smoothly. I appreciate his services.
Great service and reasonably priced. Used multiple times over the last few years, always professional, always resolved quickly. Highly recommend.
I have a service agreement with Assurant, and they set up the repair through Sears to come to the house, diagnose and repair our washer. Sears came out when they said they would to check out the washer. Sears never removed any panels, just plugged into a diagnostic port and said that I needed four parts. Sears…
The repair tech did a great job to fix the washer machine in a timely manner.
Ross did a fantastic job with our washer and dryer. He explained everything he was doing and helped us understand what we needed to do. Both are working great now!
Timing was quick, communication was great and the tech was knowledgeable. Will definitely keep this phone number.
Technician was great - completed the repairs as intended and in a timely manner, and explained how to prevent further issues with maintenance and showed me exactly how to do that which will save me money in The future
Came out to repair error code on my LG dryer. Found bird nest clogging vent. Error code came back in next day and they came back out the next day with no hassle. Week later and it comes on again. Again, no issue and came out again with a promise to replace a part of it comes on again. Tech is nice and great they…
Stan was wonderful! Called them for advice on our 20 year old washing machine and he came out to assess and answered all 972 of our questions and rather than upselling us on a very expensive repair he advised us to just purchase a new one. We also had him check out our ice maker while he was here and he was able…
This is the 2nd time I have used Smartway Appliance Repair, and I'm so pleased with the quality of their work. In both instances, they arrived at my house on the same day. Communication - A+ Timeliness - A+ Professionalism - A+++ Pricing - A+ This last time, Alex was our technician - A++. He was great, fixed issues…
Fantastic service! Same-day arrival and repair. Professional and helpful. Would absolutely recommend to anyone needing any appliance repair!
Our dryer wasn’t heating or drying anymore. Sasha came out and quickly and thoroughly found and fixed the problem. Very professional and super easy to work with.
Had an excellent service repairman named Mike . He went right to work , found the problem , had the parts , fixed it so fast . Was courteous and very knowledgeable. Appreciate his quick diagnosis and repair of the problem. Will use this company again, and hope Mike can be our technician. He also followed up…
The service technician, Edward, was professional and courteous. He immediately diagnosed the issue and was able to finish all repairs under an hour. Price for the repairs was very fair for the work involved. Will support this local business again.
Ice storm came and my washer broke at the same time. Yevgen came out within 2 hours of me calling, ice and all and fixed it. These guys are great. I get honest answers and honest work from them. They’ve been out to fix 3 things in the last couple of years and it’s always a smooth transaction. No BS. Refreshing
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 89 | $196–$536 |
| Dishwasher repair | 82 | $153–$340 |
| Washer/dryer repair | 70 | $225–$377 |
| Washing machine repair | 64 | $132–$365 |
| Dryer repair | 61 | $146–$334 |
| Refrigerator repair | 25 | $209–$379 |
| Stove, cooktop & oven repair | 22 | $275–$705 |
| Microwave repair | 18 | $209–$297 |
