How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty98−0.2Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORESmartway Appliance Repair
Denton, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.9★ from 1,170 Google reviews
Report card
Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Smartway Appliance Repair for 8 kinds of job.
Smartway Appliance Repair for washer/dryer repair
Clear ✕All 70 Google reviews tagged “Washer/dryer repair” · showing 60
Stan was awesome and provided quality service! Fast and very reliable.
Excellent service
He arrived on time, very knowledgeable and friendly. Explained everything and finished everything in less than an hour. I would highly recommend them.
Very responsive and capable. I’d use them again!!
John did an excellent job quickly assessing the problem with our washing machine. He fixed the machine that same day. We are very pleased!
Ross fixed my washing machine in no time. He also gave me some house maintenance tips and reminders to keep my appliances running smoothly. I appreciate his services.
Great service and reasonably priced. Used multiple times over the last few years, always professional, always resolved quickly. Highly recommend.
I have a service agreement with Assurant, and they set up the repair through Sears to come to the house, diagnose and repair our washer. Sears came out when they said they would to check out the washer. Sears never removed any panels, just plugged into a diagnostic port and said that I needed four parts. Sears…
The repair tech did a great job to fix the washer machine in a timely manner.
Ross did a fantastic job with our washer and dryer. He explained everything he was doing and helped us understand what we needed to do. Both are working great now!
Timing was quick, communication was great and the tech was knowledgeable. Will definitely keep this phone number.
Technician was great - completed the repairs as intended and in a timely manner, and explained how to prevent further issues with maintenance and showed me exactly how to do that which will save me money in The future
Came out to repair error code on my LG dryer. Found bird nest clogging vent. Error code came back in next day and they came back out the next day with no hassle. Week later and it comes on again. Again, no issue and came out again with a promise to replace a part of it comes on again. Tech is nice and great they…
Stan was wonderful! Called them for advice on our 20 year old washing machine and he came out to assess and answered all 972 of our questions and rather than upselling us on a very expensive repair he advised us to just purchase a new one. We also had him check out our ice maker while he was here and he was able…
This is the 2nd time I have used Smartway Appliance Repair, and I'm so pleased with the quality of their work. In both instances, they arrived at my house on the same day. Communication - A+ Timeliness - A+ Professionalism - A+++ Pricing - A+ This last time, Alex was our technician - A++. He was great, fixed issues…
Fantastic service! Same-day arrival and repair. Professional and helpful. Would absolutely recommend to anyone needing any appliance repair!
Our dryer wasn’t heating or drying anymore. Sasha came out and quickly and thoroughly found and fixed the problem. Very professional and super easy to work with.
Had an excellent service repairman named Mike . He went right to work , found the problem , had the parts , fixed it so fast . Was courteous and very knowledgeable. Appreciate his quick diagnosis and repair of the problem. Will use this company again, and hope Mike can be our technician. He also followed up…
The service technician, Edward, was professional and courteous. He immediately diagnosed the issue and was able to finish all repairs under an hour. Price for the repairs was very fair for the work involved. Will support this local business again.
Ice storm came and my washer broke at the same time. Yevgen came out within 2 hours of me calling, ice and all and fixed it. These guys are great. I get honest answers and honest work from them. They’ve been out to fix 3 things in the last couple of years and it’s always a smooth transaction. No BS. Refreshing
They were great! My dryer stopped heating up. Super quick, responsive, and worked with my schedule. Stan came out on time and got straight to work. Took about 45 minutes and my dryer was fixed! Will definitely save their contact And use them again in the future!
Excellent service! So thankful I called this company to fix my dryer as it went out over the Holidays. Smartway came out quickly and completely resolved the issue. Fair pricing too! Will use them again!
They can fix anything and everything (dryer, washer, oven, table). Great costumer service and incredibly knowledgeable. Keeping them on speed dial!
Exultanto service
Alex has done repair work for me in the past. He is polite and efficient.
Amazing service! Alex went we and beyond repair, and actually solved the underlying issue that was causing a reoccurring part failure.
Very professional, fast, and very knowledgeable. If I have anymore problems with anything in my house from my dryer; to my ac/heater if ai ever need them again competitively priced. Thank you again Alex!
Smartway Appliance Repair was on time and efficient and fixed the washing machine the first time correctly. Yevgen was truly a 1st class representative of your company Service charge was reasonable. Lg parts are ridiculously $$
This is the third time I’ve hired Smartway over the past eight years for minor appliance problems. Great service and fair prices. Highly recommended!
Easy to schedule. Excellent communication. Mike arrived as scheduled. He was very knowledgeable and repaired our issue seamlessly. Great company and people .
I’ve been using Smartway for several years now and they have fixed my washers and refrigerators. Their prices are reasonable and you can usually get a quick appointment. Their employees are great; very friendly and knowledgeable. I highly recommend them.
Washer working well. Very nice service employee. Business was professional and very cordial. I plan on using them again.. Thanks
He did a great job eliminating possibilities to find the problem and had great communication and was on time
Alex was great. Knowledgeable and professional. Very happy with the work and I will be using them in the future.
Sasha was amazing. I had tried everything to fix my washer. I replaced pretty much every moving part… and still it would not run. He went through every possible cause…and checked every wire until he found the cause. It was something I never would’ve found myself. I should have called them first!
Sergey was prompt, knowledgeable, professional and friendly.
Great experience! Very quick response and David, the tech was on time. Our washer was fixed for a reasonable fee on the day I called. I would use SmartWay again and recommend them to others.
The ONLY appliance repair service I’ll call. I’ve used them several times and Sergey, the technician, has always been exceptional. Quick response, on time, professional, clean and has always solved the problem. All at a reasonable rate. Can’t ask for more than that!
Great technician who was knowledgeable and honest. I would definitely recommend this company for your appliance repair.
Excellent service would use them again
Sergiej awesome technician explained to me everything what needs to be done.Perefect communication prior to repair, on time show, very reasonable price help me save a lot of buying new unit.Strongly recommended to do business with them.
David figured out the issue in about 15 minutes and returned the next day with parts and had it done in about 20 minutes. Quick and easy.
Excellent Service. Prompt. Would highly recommend and use again. Great people!
Extremely pleased!! I will be keeping their number handy when needed.
They were extremely prompt and the service technician did a really good job. I would highly recommend them.
Awesome service! Came same day. Prompt. Efficient.
Excellent service, prompt, efficient, reasonable. Would definitely use their service again.
Alex was great! Very efficient, friendly and professional. Didn’t over charge
Called at 10am and it was fixed by 1pm. Tech had it fixed 20min after he arrived. Great service.
Great job. Fast on time repair. Seemed a little expensive but very good service.
Alex was on time and helped us with Samsung dryer repair. Happy to Have such a professional guy in my home today
David was prompt, very professional and extremely knowledgeable and nice, Thank you for your service.
This was a really great experience. The repair was efficient and FAST! Please call here the next time you need an appliance repaired!
Yahor did a great job diagnosing and fixing our "vintage" washing machine. We'll be calling SmartWay for our future appliance repair needs.
I can't say enough great things about SmartWay. I called around 9am to have someone come out and check my dryer that wasn't heating. Alex came out same day and was very quick to diagnose the issue and repaired it the following morning. I was NOT expecting them to be so quick and efficient and get my dryer working…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 89 | $196–$536 |
| Dishwasher repair | 82 | $153–$340 |
| Washer/dryer repair | 70 | $225–$377 |
| Washing machine repair | 64 | $132–$365 |
| Dryer repair | 61 | $146–$334 |
| Refrigerator repair | 25 | $209–$379 |
| Stove, cooktop & oven repair | 22 | $275–$705 |
| Microwave repair | 18 | $209–$297 |
