How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty98−0.2Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORESmartway Appliance Repair
Denton, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.9★ from 1,170 Google reviews
Report card
Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Smartway Appliance Repair for 8 kinds of job.
Smartway Appliance Repair for washing machine repair
Clear ✕All 64 Google reviews tagged “Washing machine repair” · showing 60
Ross helped us with repairing our washer. He ordered the part we needed for a great price and promptly got our washer back working. We will definitely use Smartway again they helped us in the past also. Great service! Thanks, Ross.
Fixed our Mayer washing machine. The technician was prompt, friendly and helpful. Smartway’s pricing is very fair… You only pay parts and labor for the part that fixed the appliance, not everything that was tried up to that point. I will be using them again.
The technician showed up when he was supposed to and repaired my washing machine in an acceptable amount of time.
Ross was very efficient at diagnosing, finding the best solution, and ultimately fixing the dishwasher and washing machine problems we had and extending the life of those appliances. He was respectful and professional in everything he did. He definitely earned our business.
Great service and reasonably priced. Used multiple times over the last few years, always professional, always resolved quickly. Highly recommend.
Alex was excellent, very professional and knew what he was doing, he bought the part and fixed it right away.
Knowledgeable, friendly, and quick. Washer works great and got through the toughest load of bathmats and towels with no "unbalanced" problem.
Requested service at 10 AM and the job was done by 3 PM on the same day.
Great company and prompt service. Our washing machine control board went out Friday of a holiday weekend. Edward was able to come over same-day to diagnose the issue and repaired the machine the following day. Edward was great to work with and charges a fair price for the service. He even texted us the next day to…
Professional, fair prices, and quick repair! We would use this company again for sure!
Edward was on time and got the washing machine up and running quickly.
Sasha came to our home timely, diagnosed our problem quickly and gave us reasonable options for repair. Once parts were available, the repair was completed timely and effectively. Will use SmartWay again!
Great customer service!! Stan arrived on time and immediately diagnosed the problem. He didn’t have the needed part on him so he had to come back the following day. Again, on time and replaced the part. Machine working perfectly. Would highly recommend SmartWay.
I’ve been using SmartWay Appliance Repair for a few years now, and they’ve been consistently great. They’ve helped me with my washer and dryer, water heater, heating system, and air conditioning, and every experience has been exceptional. They’re reliable, show up on time, do exactly what they promise, and their…
Sasha has great customer service Good professional service
Stan showed up on time. He informed me what the issue was with my washer and was able to fix it on the spot. He was fair and I will definitely be calling if I have issues with my other appliances.
Alex was so friendly, prompt and easy to work with for our oven hinge repair. We had just moved from out of state and wasn’t able to cook Christmas dinner without having to hold the door shut. Thankful to have spoken to Smartway after calling several unhelpful businesses! I’m so happy for their help during the…
Wonderful Company My washer stopped working 2 days before Christmas and I just knew I would need to replace my 10+ year washer. A friend suggested I search Yelp and I found Smart Way Appliance Repair with great reviews. Their website is wonderful listing an amazing service fee of $65, for a washer, to analyze the…
I have used Smartway multiple times over the years (starting in 2021) and they are consistently good and provide fast and excellent service. They are prompt, honest, and the repairs are high quality. To date, I have never had to call back for the same issue/ or a bad repair.
My washing machine broke like 4 days before Christmas and i called thinking they wouldnt be able to fit me in until after the holidays. Stan came out the same day i called and even came out the very next day to fix it! The whole shabang was about $300 dollars compared to other places who jack the prices up. Stan did…
I contacted this company for a washing machine repair, and everything was done quickly and carefully. The machine works perfectly now, and the service overall was very smooth and professional. I’m completely satisfied. By the way, technician Sasha is great and really knows his job.
Edward recently repaired my washing machine. He was prompt, and his service was thorough, professional and fair-priced. I would definitely use Smartway again.
The young man arrived on time. He was very professional and polite and answeref all my questions. He worked hard. Highly recommended!
Yevgen did an excellent job. My washer now washes! Magic!
They can fix anything and everything (dryer, washer, oven, table). Great costumer service and incredibly knowledgeable. Keeping them on speed dial!
Sasha was great! Very polite and considerate. The repair was done much quicker than anticipated and everything is working great!
Exultanto service
Edward did an amazing job fixing my washing machine. He was on time and completed the job in a short amount of time. Would definitely recommend this company if you need any services
Sasha is very efficient and professional.
Mike arrived promptly and diagnosed the problem with our washing machine. He ordered the parts and returned the next morning - on time - and fixed the machine. We were very impressed with his professionalism and his knowledge.
Easy to schedule. Excellent communication. Mike arrived as scheduled. He was very knowledgeable and repaired our issue seamlessly. Great company and people .
Edward was on time and very knowledgeable. He replaced the drain pump on my washer. I am very happy with the service and price. Will definitely call Smartway in the future for any appliance problem.
We got a same day appointment with Stan and he was able to determine the problem with our washing machine quickly. He came back the next day with the part we needed and made sure everything was running smoothly!
My washer was filling up on its own. Stan came the same day I called and had the new part and repaired it the next day. I highly recommend him!
We contacted Smartway Appliance Repair for our LG washer that stopped working suddenly. Stan was our technician. He was able to diagnose the issue, retrieve the necessary parts and fix the problem. We are very satisfied with the service provided and highly recommend this company to others.
Sasha arrived on time, diagnosed the problem with our washer, and had the worn-out part ordered quickly. He came back next day to replace it and our clothes washer is working perfectly again. I didn't realize it was a lot louder than it's supposed to be for a while but now that it's fixed, I hardly hear it while…
Excellent timeliness, great communication, and fair pricing. Would definitely use again.
I recently had the pleasure of having Sasha from Smartway Appliance Repair come out to fix our washing machine, and I couldn’t be more impressed with his service. Our washer had been refusing to complete a cycle due to a faulty door lock, and after some thorough troubleshooting, Sasha also discovered that the…
We can't say enough about the fine work done by Smartway Appliance Repair and their team. For the third time in as many years, we were treated kindly and with respect, Yevgen is a real gentleman. It's also worth noting that a part wasn't needed for the quoted repair and our price was lowered to reflect the savings.…
I had already had great experience with Smartway on dryer repair. Called them back for washing machine repair and they did not let me down! Repaired it. Cleaned it. Very friendly and knowledgeable. Professional. And reasonably priced!
I highly recommend this company. We had a problem with the refrigerator. Edward arrived exactly at the appointed time. He did a full diagnostic, found the problem and fixed it. Everything was done very professionally. The problem was resolved on the same day. Thanks for the fast and professional service! I use your…
Great job, Edward errived, fixed the washer in 30 minutes. I recommmend this company
First off this company was prompt and arrived at the quoted time. The technician clearly outlined the cost before the diagnostic was even started. He mentioned the cost if additional parts were needed and the final cost was within the quoted amount. I’m very happy to recommend their services. In addition, he left the area clean and in order
I was very appreciative of the same-day service and promptness. The tech guy, Seglea was knowledgeable and honest. He explained everything to me after completing the job. I will be calling again when needed. Thanks, Archibald
David was punctual, thorough and honest. Nice to know there are still good workmen out there!
David was very thorough in finding the issue with my machine. He answered any questions I had about the repair and explained the process to me. He is an asset to your company.
Alex, the technician, did an outstanding job diagnosing & repairing the issue with our Samsung washing machine (which is 12 years old). He arrived on time, was very professional and courteous. Unfortunately he did not have the part that was broken with him but he immediately ordered it and scheduled a follow up…
While their response time could not be better - there is a bit of a lack of communication and pricing is high. They did help with our fridge repair but it was quite costly now that I hear what neighbors paid for something similar. Recently I had them out to help with a smell on my washer. The office admin…
I can’t say enough about how pleased I was today. I have had an issue with my washing machine and I kept putting it off until it started leaking yesterday. I called SmartWay around 10:30 and they had someone out by 3:00! Sergio was amazing! He did diagnostic testing and found the problem immediately. I am so happy…
David was very professional. He was able to order parts and come back the same day to complete the repair on my washer.
Very easy to schedule and a good job
They came and fixed drier the same day I contacted them. A part had to be ordered to fix my washer, but it sounds like the part will be here in a day or two and they will be out same day to fix. Incredibly fast, friendly service at a good price.
Great service, quick response time, fair price. Thanks!
I have called Smart Way Appliance Repair twice now - once for a broken washing machine and for an oven problem. Both times, their technicians have been able to fix my problems, and arrived in their estimated time window. They are courteous and professional. I will absolutely call them again in the future!
My washer overflowed. Called SmartWay and scheduled someone to come out same day. Text messages and a call from the tech when on the way. Alex was so nice! He found and fixed the problem in no time. He even moved my dryer back in it’s place. 100% recommended
SmartWay Appliance was a joy to work with. They repaired my washer and I could not be more pleased with their quality and professionalism. Yahor the tech was very responsive to work with and I would highly recommend.
I am updating this review to five stars. Previously I complained because they broke our waterline when disconnecting our washer to fix it. They have now refunded the money for the service. No business is perfect, but how you handle problems determines whether or not people should do business with you. Based on…
The washing machine did not work. I was looking for a company that quickly and relatively inexpensively. The guys from the Smart Way appliance company arrived on the day of the application and fixed it with replacement parts and not expensive work. I recommend these great technicians.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 89 | $196–$536 |
| Dishwasher repair | 82 | $153–$340 |
| Washer/dryer repair | 70 | $225–$377 |
| Washing machine repair | 64 | $132–$365 |
| Dryer repair | 61 | $146–$334 |
| Refrigerator repair | 25 | $209–$379 |
| Stove, cooktop & oven repair | 22 | $275–$705 |
| Microwave repair | 18 | $209–$297 |
