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Smith Environmental Solutions, Inc.

Environmental consultant · Charlotte, NC · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%85+22.2Value 15%80+12.2Craft & service penalty79−2.1Momentum penalty44−5.6Experts Score= 80Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#99 of 128 hazardous material removalPosition by Experts Score among all companies we track in this category. · better than 23%
4.9 ★★★★★ 111 Google reviews · 24 photos
98%five-star reviews
4.20★last 12 monthsAverage stars on reviews from the last 12 months only.
2.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Mar 2026latest review

Smith Environmental Solutions, Inc. at a glance

Google reviewers rate Smith Environmental Solutions 4.9 out of 5 based on 111 reviews, with the owner responding to all feedback. Clients frequently cite punctuality, clear communication, and transparent pricing for mold and air quality inspections. While most praise the thoroughness of the assessments, a minority of low-star reviews criticize the service for being rushed and lacking proper attention to detail during inspections.

  • Google rating: 4.9 out of 5 from 111 reviews (98% five-star).
  • Reviews on this page: 111 Google reviews (101 with written comments, 1 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: March 23, 2026.
  • Service: Hazardous Material Removal Service serving Charlotte, North Carolina.

Data from Google, last updated November 2, 2026.

Score profile vs other hazardous material removal

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

Satisfaction91Reliability85Craft & service79Value80Momentum44Replies to reviews–Satisfaction: 91 (median 93)Reliability: 85 (median 92)Craft & service: 79 (median 96)Value: 80 (median 100)Momentum: 44 (median 100)
This companyHazardous Material Removal median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Smith Environmental Solutions, Inc.: 91/100 on this factor. Category median: 93.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Smith Environmental Solutions, Inc.: 85/100 on this factor. Category median: 92.A
85
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Smith Environmental Solutions, Inc.: 79/100 on this factor. Category median: 96.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Smith Environmental Solutions, Inc.: 80/100 on this factor. Category median: 100.A
80
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Smith Environmental Solutions, Inc.: 44/100 on this factor. Category median: 100.C
44
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 69.–
–

Bar = this company · dark tick = category median.

Star ratings

111 Google reviews we collected

  • 5 stars10998%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star22%

Praise vs complaints

Phrases our text analysis found in 101 written reviews

  • Praise256100%
  • Complaints10%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6325%
  • Would recommend5321%
  • Quality & results4417%
  • Speed & response4417%
  • Honesty & trust239%
  • Communication208%
  • Price & value104%

What customers talk about

We read 101 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He was timely and courteous during our appointment, gave great insight into what he planned to do while at my home, and provided helpful tips about next steps.”
  • “I would highly recommend Daniel Smith for any of your home inspection and air quality/mold inspection needs!”
  • “I had a great experience with Daniel from Smith Environmental Solutions.”
  • “He demonstrated a high level of professionalism, extensive knowledge, prompt responsiveness, and genuine compassion throughout the entire process.”
  • “Daniel is top notch in terms of his attention to detail, thorough observations, pricing transparency and action steps.”
  • “His attention to detail and clear communication made the experience smooth and reassuring.”
  • “I've worked with Daniel many times, he's very experienced, professional, competitively priced.”

People customers mention

  • Daniel 29 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Austin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had a great experience with Daniel from Smith Environmental Solutions. He was timely and courteous during our appointment, gave great insight into what he planned to do while at my home, and provided helpful tips about next steps. I would highly recommend Daniel Smith for any of your home inspection and air quality/mold inspection needs!

Michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Daniel Smith with Smith Environmental Solutions provided exceptional customer service. He demonstrated a high level of professionalism, extensive knowledge, prompt responsiveness, and genuine compassion throughout the entire process. His attention to detail and clear communication made the experience smooth and…

LuisLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★

I'm very disappointed with the inspection service I received from Smith Environmental Solutions. The inspector rushed through the entire process and clearly wasn't interested in doing a proper job. When it came to the filters, he barely glanced at them. He didn't even bother to remove them to check their condition.…

SarahLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very professional and got the job done quickly and efficiently. Highly recommend.

David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was very pleased with Daniel's communication and knowledge of mold. He did a great job explaining mold concerns to me and did a thorough job of inspecting and remediating trouble areas. I would highly recommend Smith Environmental Solutions!

AidenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I've worked with Daniel many times, he's very experienced, professional, competitively priced. It's always a great experience working with him!

Photos

Customer reviews

4.9 ★★★★★ 111 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Drake Durham2 reviewsTotal number of Google reviews Drake has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience! Fast and easy to work with!

Response from the owner · 7 months ago

Thank you sir, I really appreciate it and we look forward to working for you in the future.

Austin Ford9 reviewsTotal number of Google reviews Austin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience with Daniel from Smith Environmental Solutions. He was timely and courteous during our appointment, gave great insight into what he planned to do while at my home, and provided helpful tips about next steps. I would highly recommend Daniel Smith for any of your home inspection and air quality/mold inspection needs!

Response from the owner · 8 months ago

Thank you Austin and it was a pleasure meeting you. Your words are too kind and I appreciate it.

Michelle Gatewood6 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Daniel Smith with Smith Environmental Solutions provided exceptional customer service. He demonstrated a high level of professionalism, extensive knowledge, prompt responsiveness, and genuine compassion throughout the entire process. His attention to detail and clear communication made the experience smooth and reassuring. I will definitely recommend his services and will gladly use Smith Environmental Solutions again.

Response from the owner · 8 months ago

Mrs. Gatewood, it was pleasure meeting you and your family. I really appreciate the kind words and we look forward to assist you or anyone else that may be in need of our services. Be Blessed!

Luis PanessoLocal Guide · 19 reviewsTotal number of Google reviews Luis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I'm very disappointed with the inspection service I received from Smith Environmental Solutions. The inspector rushed through the entire process and clearly wasn't interested in doing a proper job. When it came to the filters, he barely glanced at them. He didn't even bother to remove them to check their condition. How would he know the state of condition without actually looking? The whole inspection felt like he was just going through the motions to check boxes rather than genuinely assessing the system. I expected a thorough evaluation, but instead got someone who seemed eager to finish as quickly as possible and move on. If you're looking for a company that takes their work seriously and provides detailed, accurate inspections, I'd suggest looking elsewhere. Very disappointing experience.

Response from the owner · 9 months ago

Hello Luis, I dont recall you being a paid client of ours, please clarify. Thanks!

SarahLocal Guide · 26 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional and got the job done quickly and efficiently. Highly recommend.

Response from the owner · 10 months ago

Thank you Sarah for allowing us to be of service for you and your clients. You were very easy to work with and please keep us in mind!

David Bocker1 reviewTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was very pleased with Daniel's communication and knowledge of mold. He did a great job explaining mold concerns to me and did a thorough job of inspecting and remediating trouble areas. I would highly recommend Smith Environmental Solutions!

Response from the owner · a year ago

Thank you so much for this wonderful review. It was great speaking and working with you on this project. Thank you again and if you need me just let me know.

Aiden McDonaldLocal Guide · 19 reviewsTotal number of Google reviews Aiden has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've worked with Daniel many times, he's very experienced, professional, competitively priced. It's always a great experience working with him!

Response from the owner · a year ago

Thank you Aiden for the review and it is always a pleasure working with you.

A Vid7 reviewsTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast, clear, effective.

Response from the owner · a year ago

Thank you!

Ed HernandezLocal Guide · 20 reviewsTotal number of Google reviews Ed has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Daniel is very professional and very knowledgeable. He came in assess the problem and took care of it. I would recommend Daniel and Smith Environmental to anyone in need!!

Response from the owner · a year ago

Thank you Ed and I appreciate you trusting me in handling your issue. Your home was beautiful and I wish you and your family a great future.

Linda Lashendock4 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Daniel greeted us with a smile, and a gentle and friendly handshake. We had a mildew scent that came and went and we could not pinpoint it. Daniel did. The roofline was leaking. Daniel recommended a roofer take a look at the situation. Because of Daniel’s knowledge and suggestions, along with his written report we are on our way to correcting the situation. Knowledge is power, and Daniel provided this to us for solving the situation! Thank you Daniel!

Response from the owner · a year ago

Thank you so much Linda for this wonderful review. I am glad we were able to help pinpoint the problem. Please keep us in mind for any future issues.

Smith Environmental Solutions, Inc. on Google Maps →

Business details