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Smith Thompson Heating & Air Conditioning Dallas
Dallas, TX · 5.0★ (832)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%80+35Reliability 19%69+12.9Value 13%46+5.8Momentum 10%42+4.2Track record 9%22+1.9Accountability 6%47+2.9Experts Score= 63Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63
RankPosition by Experts Score among all companies we track in this category.#18
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$104
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.0.5%

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Smith Thompson Heating & Air Conditioning Dallas for heating system installation

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Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.4k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Heating system installation”

★★★★★ Tim · Edited 4 days ago

I was very pleased with the service provided by Smith-Thompson and especially enjoyed Margarito as my install supervisor. He and his team provided very friendly and professional service. Dave Weiss was also exceptional and worked hard to provide outstanding service to me. I will certainly and happily recommend…

Paid $2,000+Great priceHeating system installationInstall ACThermostat installation
★★★★★ Lynne · a week ago

Very professional and done in a timely manner with good communication.

Paid $2,000+Reasonable priceHeating system installationInstall AC
★★★★★ d · 2 weeks ago

From the jump, Smith Thompson excelled. A/C replacement is expensive, frustrating, and worrisome, but every step eased all of that. From Cody coming out for the estimate- very knowledgeable and transparent with his quote, to the installers, RJ and Jacob-polite, respectful of my house, and efficient! They were…

Paid $2,000+Reasonable priceHeating system installationInstall thermostatInstall AC
★★★★★ M · a month ago

RJ and Jacob did a great job installing our new A/C and furnace. Their attention to detail was evident, as was their desire to make sure any questions were answered. We won't hesitate to use them again.

Reasonable priceHeating system installationInstall ACThermostat installation
★★★★★ Brian · a month ago

Outstanding Service from Start to Finish I couldn't be happier with my experience with Smith Thompson HVAC. I called at 9:00 AM, and within about three hours, Juan was at my house diagnosing the issue. He quickly identified the problem and clearly explained my options, especially considering my HVAC system was…

Paid $2,000+Great priceHeating system installationInstall AC
★★★★★ Srinivas · 2 months ago

Hamza was excellent person to guide us with the right approach to resolve our HVAC situation. He patiently responded to all our questions and put us in touch with right folks. I definitely recommend and rely on Hamza to repair your HVAC system.

Paid $2,000+Reasonable priceHVAC system repairHeating system installation
★★★★★ Nancy · Edited 2 months ago

Zach, was great! Explained everything in detail and made suggestions

Paid $2,000+Reasonable priceHVAC system maintenanceHeating system installation
★★★★★ C · 3 months ago

The entire crew was very polite, efficient, kept our home clean, they were also very friendly. We would use them again.

Reasonable priceHeating system installationInstall ACThermostat installation
★★★★★ Robert · 5 months ago

RJ was very professional and knowledgeable with installing our system. He took great pride in his work and we were very impressed with his workmanship.

Paid $1,000+Great priceHeating system installationInstall AC
★★★★★ Catherine · Edited 5 months ago

RJ and Jacob were amazing. Not only did the do a beautiful job on installing a new HAVAC system but the were very nice and explained everything they did. I highly recommend them!

Paid $1,000+Not sureHVAC system maintenanceHeating system installation
★★★★★ Adam · 5 months ago

The service was done professionally exceeding expectations. Install team communicated the process well and kept me up to date all during the work day. They cleaned up the area very well, walked me through the new equipment and gave me thorough instructions on its operation and maintenance. Could not have asked…

Paid $1,000+Reasonable priceHeating system installationInstall AC
★★★★★ Cindy · a month ago

Rating only, no written review.

Paid $2,000+Reasonable priceHeating system installation

Why it scores 63How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%80+35Reliability 19%69+12.9Value 13%46+5.8Momentum 10%42+4.2Track record 9%22+1.9Accountability 6%47+2.9Experts Score= 63Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction80
Reliability69
Craft & service—
Value46
Momentum42
Track record22
Accountability47

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