Smith Thompson Heating & Air Conditioning Dallas logo
Smith Thompson Heating & Air Conditioning Dallas
Dallas, TX · 5.0★ (832)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%80+35Reliability 19%69+12.9Value 13%46+5.8Momentum 10%42+4.2Track record 9%22+1.9Accountability 6%47+2.9Experts Score= 63Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63
RankPosition by Experts Score among all companies we track in this category.#18
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$104
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.0.5%

Smith Thompson Heating & Air Conditioning Dallas for heating system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$292
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 47
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Heating system maintenance”

Terry10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Noel was very nice. He completed installing surge protectors on the central heat unit and the air conditioner. Very professional. He also provided photos of the installations. Thank you.

Paid $400–600Great priceA/C system maintenanceHeating system maintenance
Elaine12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Hamsa was courteous, knowledgeable, professional and easy to talk to and answered questions and explained everything very well! I want him to come back to my home.

Paid $1–200Reasonable priceHeating system maintenance
Steve15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Worked quickly, finished quickly, did a nice job.

Paid $1–200Great priceHVAC system repairHeating system maintenance
Clyde4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Emanuel is always so prompt, knowledgeable, and pleasant. He does his checks then explains them to me and of course offers the add-on's that may be of interest.

Paid $1–200Great priceA/C system maintenanceHeating system maintenance
Cheryl4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Juan is always professional and knows his trade WELL!

Paid $200–400Reasonable priceHVAC system repairHVAC system maintenanceHeating system maintenance
Josi12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Very nice person to work with, very professional. He explained everything as he worked. I was very pleased!

Paid $1–200Reasonable priceHVAC system maintenanceHeating system maintenance
Kyle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Zach was awesome - truly one of the best!

Paid $1–200Great priceHeating system maintenance
Nataraj13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Thorough, courteous and professional service

Great priceHeating system maintenance
MYUNG15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★

Good job overall. After receiving emails from Smith Thompson and seeing the checklist and the pictures, I feel that it would have been helpful if he showed the pictures and the checklist before leaving so that I could have an opportunity to ask some questions about them.

Paid $1–200Reasonable priceHeating system maintenance
Edwina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Juan was courteous, efficient and on time.

Paid $1–200Reasonable priceHeating system maintenance
VikLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Carson was very professional and indicated system components that will need attention soon. He did not pressure to fix it right away and made holistic recommendations based on the age of the system. He is knowledgeable of the entire system and provided additional information that will help in future purchasing decisions.

Paid $1–200Great priceHeating system maintenance
Roger11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I get regular HVAC inspections at a great price because I have an alarm system with the same company. Zach performed a heating system inspection today. He gave me many photos of the internal components, some of which will need replacement eventually. He gave me a written report, and thoroughly explained everything.…

Paid $1–200Great priceHVAC system maintenanceHeating system maintenance
KevinLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Hamza did my preseason heating check. No issues, great communication, on time, friendly. I’m very satisfied with Smith Thompson.

Paid $1–200Reasonable priceHeating system maintenance
LIN8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Lemuel is very polite, knowledgeable and provides good service. He is an asset to Smith Thompson HVAC.

Paid $1–200Reasonable priceHVAC system maintenanceHeating system maintenance
Irma8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Over the 40 years we have owned our home, Juan was possibly the best HVAC maintenance technician we have ever had here. He was very professional, knowledgeable and made great recommendations to improve efficiency.

Paid $1–200Great priceHVAC system maintenanceA/C system maintenanceHeating system maintenance
Ryan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

RJ worked extremely hard and communicated with us every step of the way.

HVAC system repairInstall ACHeating system maintenance
JenLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great job and a reasonable price! Very friendly and knowledgeable technician. Thank you.

Great priceHVAC system maintenanceA/C system maintenanceHeating system maintenance
Brian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Rating only, no written review.

Paid $400–600Reasonable priceHVAC system repairHVAC system maintenanceA/C system repair
Steve9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $1–200Great priceHeating system maintenance
Phuong3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $200–400Reasonable priceHeating system maintenanceService not listed

Why it scores 63How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%80+35Reliability 19%69+12.9Value 13%46+5.8Momentum 10%42+4.2Track record 9%22+1.9Accountability 6%47+2.9Experts Score= 63Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction80
Reliability69
Craft & service—
Value46
Momentum42
Track record22
Accountability47

Compare with