Analyzing 5,377,1955.4M Reviews For 14,40614.4K Experts

Smith Thompson Heating & Air Conditioning Dallas logo
Smith Thompson Heating & Air Conditioning Dallas
Dallas, TX · 5.0★ (832)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%80+35Reliability 19%69+12.9Value 13%46+5.8Momentum 10%42+4.2Track record 9%22+1.9Accountability 6%47+2.9Experts Score= 63Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63
RankPosition by Experts Score among all companies we track in this category.#18
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$104
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.0.5%

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Smith Thompson Heating & Air Conditioning Dallas for install thermostat

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Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Install thermostat”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Install thermostat”

dLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

From the jump, Smith Thompson excelled. A/C replacement is expensive, frustrating, and worrisome, but every step eased all of that. From Cody coming out for the estimate- very knowledgeable and transparent with his quote, to the installers, RJ and Jacob-polite, respectful of my house, and efficient! They were…

Paid $2,000+Reasonable priceHeating system installationInstall thermostatInstall AC
Marty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

RJ and Jacob just finished the install of a new Lennox system and they did an amazing job. They took the time to show and explain everything on the sytem. Thanks for the additional information on how to get the best out of the sytem. Just all around great customer service and it was a welcomed positivity about…

Paid $2,000+Great priceInstall thermostatInstall AC
Jenny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Both of the installers did exceptional work! They were honest, very knowledgeable and worked extremely hard installing the hvac system and outdoor ac unit. The hvac was very old and difficult to remove. They thoroughly explained how to use the digital key pad and how to connect it to wifi and the app. The level of…

Paid $2,000+Not sureInstall thermostatInstall ACThermostat installation
ChrisLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Just had a new A:C unit & new heater installed today & Margarito & his crew did an OUTSTANDING JOB!! They showed up just before 8 am & had the entire job done in just under 4 hours. These guys went above & beyond to take care of every little detail from putting tarps down to protect my carpets to removing every…

Paid $2,000+Reasonable priceInstall thermostatInstall AC
ShirleyEdited 3 weeks ago★★★★★

Rating only, no written review.

Paid $1,000–1,200Reasonable priceHVAC system maintenanceInstall thermostat

Why it scores 63How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%80+35Reliability 19%69+12.9Value 13%46+5.8Momentum 10%42+4.2Track record 9%22+1.9Accountability 6%47+2.9Experts Score= 63Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction80
Reliability69
Craft & service—
Value46
Momentum42
Track record22
Accountability47

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