How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%80+35Reliability 19%69+12.9Value 13%46+5.8Momentum 10%42+4.2Track record 9%22+1.9Accountability 6%47+2.9Experts Score= 63Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORESmith Thompson Heating & Air Conditioning Dallas
Dallas, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 832 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: track record.
Reviews for your job
Customers hired Smith Thompson Heating & Air Conditioning Dallas for 8 kinds of job.
Smith Thompson Heating & Air Conditioning Dallas for heating system installation
Clear ✕All 12 Google reviews tagged “Heating system installation”
I was very pleased with the service provided by Smith-Thompson and especially enjoyed Margarito as my install supervisor. He and his team provided very friendly and professional service. Dave Weiss was also exceptional and worked hard to provide outstanding service to me. I will certainly and happily recommend…
Very professional and done in a timely manner with good communication.
From the jump, Smith Thompson excelled. A/C replacement is expensive, frustrating, and worrisome, but every step eased all of that. From Cody coming out for the estimate- very knowledgeable and transparent with his quote, to the installers, RJ and Jacob-polite, respectful of my house, and efficient! They were…
RJ and Jacob did a great job installing our new A/C and furnace. Their attention to detail was evident, as was their desire to make sure any questions were answered. We won't hesitate to use them again.
Outstanding Service from Start to Finish I couldn't be happier with my experience with Smith Thompson HVAC. I called at 9:00 AM, and within about three hours, Juan was at my house diagnosing the issue. He quickly identified the problem and clearly explained my options, especially considering my HVAC system was…
Hamza was excellent person to guide us with the right approach to resolve our HVAC situation. He patiently responded to all our questions and put us in touch with right folks. I definitely recommend and rely on Hamza to repair your HVAC system.
Zach, was great! Explained everything in detail and made suggestions
The entire crew was very polite, efficient, kept our home clean, they were also very friendly. We would use them again.
RJ was very professional and knowledgeable with installing our system. He took great pride in his work and we were very impressed with his workmanship.
RJ and Jacob were amazing. Not only did the do a beautiful job on installing a new HAVAC system but the were very nice and explained everything they did. I highly recommend them!
The service was done professionally exceeding expectations. Install team communicated the process well and kept me up to date all during the work day. They cleaned up the area very well, walked me through the new equipment and gave me thorough instructions on its operation and maintenance. Could not have asked…
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 438 | $37–$292 |
| HVAC system repair | 144 | $192–$955 |
| A/C system maintenance | 59 | $54–$441 |
| Install AC | 27 | $1.5k–$3.2k |
| A/C system repair | 27 | $209–$880 |
| Heating system maintenance | 20 | $54–$292 |
| Heating system installation | 12 | $1.4k–$2.8k |
| Thermostat installation | 5 | $148–$1.3k |
