Analyzing 5,771,8595.8M ReviewsFor 15,88415.9K Experts
Customers frequently praise the company for prompt scheduling, thorough explanations, and reasonable pricing during furnace installations and air conditioning repairs. The high rating reflects consistent satisfaction with professional, knowledgeable technicians who communicate effectively. However, several low-star reviews highlight significant discrepancies between initial quotes and final bills, along with complaints about unresponsive office staff and billing practices that customers perceived as predatory.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
210 Google reviews we collected
Phrases our text analysis found in 176 written reviews
Price verdicts customers left with their Google review
Middle half of what 42 customers paid ($228–$888) · gold mark = category median.
How often each topic comes up in the written reviews
We read 176 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are reasonably priced, professional and dependable.”
“Appreciated being able to schedule me so quickly and have a very competent service person.”
“Timely and thorough inspection and explanation re service.”
“All complaints about their business practices aside my heat was still not working mind you they just charged me 500.”
“I would definitely recommend the company and their employees.”
“Dalton did a great job explaining the Protune Service Agreemont and the service process.”
“Very reasonable price and no gimmicks with membership pay and signups like so many of these big name companies.”
“No other issues were found, did not give us an estimate but they sent us a bill of over $ 470.”
“Snyders has always been professional, reliable and honest.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Snyder's Heating & Cooling for 8 kinds of job. Pick one to see what they paid and said.
Snyders installed my system about 11 years ago, never a problem with it. Always have them check it and get it ready for cold weather. They are reasonably priced, professional and dependable. It's a gas fired hot water boiler system. Highly recommend Snyders!!
They came out very promptly and diagnosed the problem. They went above and beyond to figure out our warranty even though it was through another company. I would highly recommend Snyder!!!
Timely and thorough inspection and explanation re service. Friendly and respectful technician also knowledgeable.
Dalton did a great job explaining the Protune Service Agreemont and the service process.
Dalton was excellent! So polite and worked with us on the time We could get to the church to look at the AC. Found the issue and fixed it in no time!
Called at officially closing time and Ann picked up the phone and hooked me up with next day morning service! Brad was very nice and listened to my concerns and he was on it. Very reasonable price and no gimmicks with membership pay and signups like so many of these big name companies. This will be the place I call…
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 35 | $205–$529 |
| HVAC system maintenance | 11 | $54–$295 |
| Heating system installation | 6 | — |
| Heating system repair | 6 | — |
| Installation | 5 | — |
| Install thermostat | 4 | — |
| Ventilated ceiling installation | 3 | — |
| Install AC | 3 | — |
4.9 ★★★★★ 210 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great service, very helpful in explaining system.
Bill, we’re glad you found our service helpful and that the system explanation was clear. Hearing that motivates our team to keep delivering straightforward, useful support. Thank you for sharing your experience.
Had stellar service. Couldn’t have asked for a better experience. Appreciated being able to schedule me so quickly and have a very competent service person. Thank you!
Mary, we appreciate your kind words and the top rating. We’re glad we could schedule you quickly and that our technician delivered knowledgeable, efficient service. Thank you for sharing this feedback, it means a lot to our team. We look forward to helping you again.
New furnace and installation went great! Good prices, fast service!
Holly, we’re thrilled to hear the new furnace and installation went smoothly. It’s great to know our team was fast and provided good value. We appreciate your kind review and look forward to assisting you again.
Snyders installed my system about 11 years ago, never a problem with it. Always have them check it and get it ready for cold weather. They are reasonably priced, professional and dependable. It's a gas fired hot water boiler system. Highly recommend Snyders!!
Michael, thank you for the five-star review and for trusting us for over a decade. We’re pleased your boiler has run smoothly and that our seasonal maintenance gives you peace of mind. Your recommendation means a lot to our team. We look forward to keeping your system ready for cold weather.
They came out very promptly and diagnosed the problem. They went above and beyond to figure out our warranty even though it was through another company. I would highly recommend Snyder!!!
Sheri, we appreciate you taking the time to share this. We’re glad our team arrived promptly and worked to resolve the issue and locate warranty coverage, even through another company. Your recommendation means a lot to us. We look forward to assisting you in the future.
Timely and thorough inspection and explanation re service. Friendly and respectful technician also knowledgeable.
Dyana, thank you for the five-star review. We are glad the inspection and explanation met your expectations and that our technician was timely, friendly, respectful and knowledgeable. Your feedback helps us keep improving. We look forward to assisting you again.
Dalton did a great job explaining the Protune Service Agreemont and the service process.
Dalton, Rob, and Brad have all been to my house to help with my air conditioner. They were all very friendly, attentive and professional. They took the time to explain everything when I had questions and I felt more informed and confident in my decision after working with them. I would definitely recommend the company and their employees.
Dalton was excellent! So polite and worked with us on the time We could get to the church to look at the AC. Found the issue and fixed it in no time!
Lisa, we appreciate you sharing this. We’re happy Dalton was polite, worked with your schedule, and quickly found and fixed the AC at the church. Your feedback encourages our team to keep delivering dependable service.
Called at officially closing time and Ann picked up the phone and hooked me up with next day morning service! Brad was very nice and listened to my concerns and he was on it. Very reasonable price and no gimmicks with membership pay and signups like so many of these big name companies. This will be the place I call when I need help with my HVAC. Today it was my air conditioner and Brad got it up and running in no time. Very professional and pleasant. Thank you!
We appreciate your kind review, Kathy. We're glad Ann could take your call and that Brad got your AC running quickly and handled your concerns professionally. Thank you for calling out our straightforward pricing and for making us your choice for HVAC service. We’re ready to help the next time you need us.
Analyzing 5,771,8595.8M ReviewsFor 15,88415.9K Experts
