How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORESoap & Steam Carpet Cleaning
Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 5.0★ from 457 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Soap & Steam Carpet Cleaning for 6 kinds of job.
Soap & Steam Carpet Cleaning for carpet steam cleaning
Clear ✕All 33 Google reviews tagged “Carpet steam cleaning” · showing 20
Fabio was amazing and such a great job. The unit I live in is pretty run down with carpet over 30+years old that a landlord refuses to change. I usually get steam cleaning services done every year to keep it looking presentable but life got in the way and my last cleaning was over 2.5 years ago. It was a night and…
Great job cleaning a tough carpet crises! Fabio and Cesar were fantastic. Very professional and determined to fix the issue. They even cleaned the carpet not involved in the problem area. They went above and beyond my expectations and highly recommend. Thank you Soap & Steam!
Fabio did a fantastic job today. Our carpets look brand new. Thank you Fabio! We'll tell all of our family and friends about Soap and Steam Carpet Cleaning. If I could, I'd give ten stars!
Excellent service I would definitely recommend this business. Fabio was very personable and committed in doing a fantastic job
Great service! Was able to book within a few days. Professional service, kind, and communicative. Would definitely recommend! 👍🏻
Fabio is fabulous! Very nice respectful man. Carpet looks superb.
Nothing short of amazing
Fabio was so professional and did an AMAZING job. He kept me informed with when he will arrive and on the process and time frame of completion. Fast and thorough.
Service was amazing. Not only did they get the odor and years of stains out, but they were easy to book without having to wait for days, and got the service done pretty quickly so we weren't having to be out of our house all day.
It was the best cleaning that I have ever had. And I have used other services. They can't compare to soap & steam.
I chose this business because they had some good reviews. Fabio did a great job. My carpets look great smell great he was professional and hard-working.
Fabio did an excellent job he made my carpets looks brand new! remove all the dog stains! he put so much time and effort into it and the result was amazing!! I will definitely use him again, and recommend him to people! Thank you Fabio
Fabio did a fantastic job. He was very courteous and arrived on time. I would recommend Soap & Steam Carpet Cleaning if you need your flooring cleaned. Thanks!
Excellent service thank you
Fantastic work and service! I would highly recommend and will be using every 6 months, my carpet looks sooo much better! Thank you for your professionalism
Our carpet looks so good now! Prior to the service you could tell where the high traffic areas were based off the darker color on the carpet but now it’s like new. He was professional and efficient. Def recommend!
This is the first time we have had our carpets cleaned professionally in 9 years.. it looks brand new after Fabio was done!
Fabio was terrific. Responsive, professional and made everything clean and tidy. We are repeat customers. Great service and nice guy. Will use again.
Service was amazing ! Very happy customer! I recommend!
Many thanks
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 163 | $146–$303 |
| Upholstery cleaning | 71 | $170–$340 |
| Area rug cleaning | 45 | $158–$434 |
| Pet stain & odor removal | 43 | $144–$260 |
| Carpet steam cleaning | 33 | $153–$315 |
| Mattress cleaning | 2 | — |
