How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORESoap & Steam Carpet Cleaning
Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 5.0★ from 457 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Soap & Steam Carpet Cleaning for 6 kinds of job.
Soap & Steam Carpet Cleaning for general carpet cleaning
Clear ✕All 163 Google reviews tagged “General carpet cleaning” · showing 20
They were quick to respond. Fair priced and did a great job.
Fabio amd Clayton were able to fit us in quickly! They were prompt, super nice, and did a great job. Our carpets were kind of trashed from a tenant, and they look 100% better now! Thanks again!
Fabio and his team were prompt, courteous and professional. They did an amazing job on my oatmeal colored carpet that had pet stains. Everything came out spotless and smelling great. Will use them again when needed.
Soap and Steam was wonderful from start to finish! They did a fantastic job, would highly recommend!
I used Soap and Steam Carpet Cleaning for a move-in carpet cleaning service and was extremely satisfied with the experience. They were professional, thorough, and did an excellent job. I was very impressed with the quality of their work and would highly recommend their services. I would definitely use them again!
Communication was great. The price was reasonable. The technicians arrived within the stated time window and were pleasant, approachable, professional, and efficient. The rugs definitely looked better. I would use Soap and Steam again for my carpets.
Fabio and his team were very professional and efficient. He scheduled us promptly and did a thorough but timely cleaning. We're excited to settle into our home with clean carpets.
The guys were very professional and highly impressive
Very professional, great communication, arrived on time and did an excellent job. Would recommend for all your carpet and upholstery needs!
Fabio gave his best advice on how to handle carpet cleaning and managing 'pet smells' once the house was empty. Now things are so much better! TY Soap & Steam.
They arrived quickly, were professional and kind and did an amazing job.
The guys had great communication and were able to fit us into their schedule the next day. The carpets came out great and I felt like it was a great price. This is definitely my new go-to company for carpet and rug cleaning!
Fabio and Clayton are wonderful to work with. They are professional and take pride in their craft. Our wall-to-wall carpet is beautiful, refreshed and smelling good!
Fabio and team were great! Super through and everything smells wonderful again!
Fantastic experience from start to finish. Fabio was great to work with and walked us through their options to make sure we got exactly what we needed. Highly recommend!
Amazing job done by Fabio!
Awesome job! Very honest people.
Amazing professional and the carpets look brand new. Highly recommend.
Fabio and team arrived promptly and took the time to assess the areas of concern with me before getting started. We had some significant carpet staining, and I really appreciated that they set realistic expectations upfront while still working diligently to achieve the best possible results. Afterward, they took the…
Very quick and efficient for 4 couches and 2 carpeted bedrooms! Everything was thoroughly cleaned
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 163 | $146–$303 |
| Upholstery cleaning | 71 | $170–$340 |
| Area rug cleaning | 45 | $158–$434 |
| Pet stain & odor removal | 43 | $144–$260 |
| Carpet steam cleaning | 33 | $153–$315 |
| Mattress cleaning | 2 | — |
