How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORESoap & Steam Carpet Cleaning
Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 5.0★ from 457 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Soap & Steam Carpet Cleaning for 6 kinds of job.
Soap & Steam Carpet Cleaning for upholstery cleaning
Clear ✕All 71 Google reviews tagged “Upholstery cleaning” · showing 20
Fabio and team did a fantastic job cleaning 2 couches, an area rug, and 6 performance fabric chairs for us. With young kids and some coffee stains, our furniture looks and smells like new again! Thank you!!
Soap and Steam was wonderful from start to finish! They did a fantastic job, would highly recommend!
Great job cleaning a smoke-filled chair. Really nice guys!
I called Soap and Steam on Monday- they answered right away- asked them if they could come same week- and they were like, “absolutely!” My couch is over 13 years old, cream-colored, and has survived children, dogs, and life. I’m so impressed with the job they did- it looks incredible. I also had six cream dining…
They arrived quickly, were professional and kind and did an amazing job.
Very quick and efficient for 4 couches and 2 carpeted bedrooms! Everything was thoroughly cleaned
So happy with our decision to hire Soap and Steam Carpet Cleaning! The team was professional and wore booties in the house. We had our sofa done and it looks brand new! THANK YOU!!
Fantastic work!
It was my first time using Fabio and not disappointed. They got things nice and clean but something they did that I’ve never had done before was they bring in heavy duty Fans that dry things really well and fast. They cleaned our hardwoods and I was concerned what that looks like and those fans made it dry fast so no worries!
Great service!! Carpets and area rugs cleaned in 2,800 sq ft. house. Upholstered sofa and chairs cleaned. Grout cleaned on 3 bathroom floors. Very professional. Arrived on time and gave an estimate of time to complete the job. They did not rush and did a fantastic job. Will definitely use them again and refer to family and friends.
Fabio does a great job. He cleaned my couch, ottomans, chair, and rug for a reasonable price and they look great. He's a great choice for steam cleaning.
I wanted to have my couch deep cleaned after I noticed the dustiness increase after a couple years of regular use. I was concerned about allergens. The cleaning was done quickly and everything looks great. Fabio showed me what the dirty water looked like after cleaning our couch and it's amazing how much dirt was…
Fabio did an excellent job cleaning our wall-to-wall carpets, area rug, sofas and chairs. He took his time and was meticulous. Everything looks like new.
Excellent work - Online Booking seamless. - Excellent texting communication - Update on arrival - Tech Drew did an amazing job on the carpets, over sized sectional & 2 ottomans. Would recommend Soap & Steam Carpet Cleaning.
Seamless online booking - Exceptional texting communication - Updated arrival time - Tech Drew did an excellent job
Drew was exactly on time and took great care when cleaning my sofa. He explained the process and was extremely neat and professional! I will definitely use him again!
Soap & Steam did a terrific job cleaning my sofa and loveseat, as well as my bonus room and stairs. Fabio was quick to respond to me with a quote and was able to come the next day. I will definitely use his services again.
Excellent service by Fabio. I would totally recommend their services.
Came on time, everything is clean and we are happy!
Fabulous job by Drew on getting stains out of a light grey upholstered chair and the musty smell out of a rug! Highly recommend their service.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 163 | $146–$303 |
| Upholstery cleaning | 71 | $170–$340 |
| Area rug cleaning | 45 | $158–$434 |
| Pet stain & odor removal | 43 | $144–$260 |
| Carpet steam cleaning | 33 | $153–$315 |
| Mattress cleaning | 2 | — |
