Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Socal Steam Clean & Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%52+3.7Craft & service penalty95−0.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Socal Steam Clean & Carpet Cleaning

San Diego, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 5.0★ from 1,672 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Socal Steam Clean & Carpet Cleaning is better than 96% of carpet cleaning.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Socal Steam Clean & Carpet Cleaning is better than 98% of carpet cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Socal Steam Clean & Carpet Cleaning is better than 95% of carpet cleaning.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Socal Steam Clean & Carpet Cleaning is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Socal Steam Clean & Carpet Cleaning is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Socal Steam Clean & Carpet Cleaning is better than 52% of carpet cleaning.C
52

Reviews for your job

Customers hired Socal Steam Clean & Carpet Cleaning for 7 kinds of job.

Socal Steam Clean & Carpet Cleaning for carpet steam cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.463
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$340
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 49
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 463 Google reviews tagged “Carpet steam cleaning” · showing 20

Ann-Marie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Taro did a wonderful job. A great credit to your company!

Paid $350–400Great priceCarpet steam cleaning
Helen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

It's always a pleasure to have such professional, caring, and detail oriented service. It was even early as I requested last minute.

Paid $350–400Reasonable priceCarpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Gail12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Technician was very nice and explained everything he would be doing, I had some pet stains and he was able to clean them up to my satisfaction even though I had tried to clean them to no avail I would recommend Taro

Paid $300–350Reasonable priceCarpet steam cleaning
Kyle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Nick was great, he explained everything thoroughly, was nice and courteous and the best part our carpets came out so clean! Thank you Nick for a great experience!

Paid $350–400Reasonable priceCarpet steam cleaning
Spring5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Taro was great to work with. He was communicative, came early, explained everything he was going to do and the follow up protocols. And the carpets looked amazing! Will use again For sure!

Paid $150–200Reasonable priceCarpet steam cleaning
Carolyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

James is the best!

Paid $300–350Reasonable priceCarpet steam cleaning
Lynette4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great experience with Trevin today. He answered all my questions. He provided an accurate bid. He exceeded my expectations. My living room looks amazing and there is no residual chemical odor.

Paid $300–350Reasonable priceCarpet steam cleaningUpholstery cleaning
Kathy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Nick is attentive and professional. He went the extra mile, I would say. I recommend him!

Paid $500+Not sureGeneral carpet cleaningUpholstery cleaning+ Quality+ Professionalism
Mahtab7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Great service. Very happy with results.

Paid $500+Reasonable priceGeneral carpet cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
Roger3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Taro is welcome caring person in our home. he soes outstandin g service at a fair price. Well done Taro

Paid $200–250Reasonable priceCarpet steam cleaning
Travis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

James as always is efficient and friendly!

Carpet steam cleaning
Cynthia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

This is a great company. Their services are so good and get my carpets so clean. The service people are prompt, courteous and experts. Thank you, So Cal!

Carpet steam cleaning
Dave3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great service. Carpet, Tile and Sofa look great.

Paid $500+Reasonable priceCarpet steam cleaningFlooringUpholstery cleaning
Oliver4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Very professional and thorough. Would highly recommend.

Paid $200–250Reasonable priceCarpet steam cleaning
Sharon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Great Job and nice to deal with.

Reasonable priceGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Arthur7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Best Carpet Cleaner in San Diego! We’ve lived in our house for close to 30 years and routinely have our carpets cleaned annually. We’ve had good experiences, but SoCal Steam Clean has been the best in recent memory! SoCal sent George Medina to service our carpets. George is a true carpet cleaning specialist. He…

Paid $200–250Reasonable priceCarpet steam cleaning
Gail2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Trevin was very professional and pleasant to work with. He is very knowledgeable and did a fantastic job on our steam cleaning project.

Paid $450–500Reasonable priceCarpet steam cleaning
Lourdes3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

George did an amazing job cleaning my carpet, area rug and sofa. My worn down carpet looks like new!

Paid $300–350Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
A3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Arrived early. Did a great job!

Paid $300–350Great priceCarpet steam cleaning
Wenhui2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Taro Y came to our house today was very nice and professional. He did great job. I would definitely recommend your company to anyone who is interested in doing this work

Paid $250–300Reasonable priceCarpet steam cleaning

Show more carpet steam cleaning reviews (443 more) →

Price

$297+12% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 72%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning453$176–$340
General carpet cleaning322$170–$334
Upholstery cleaning188$189–$359
Pet stain & odor removal145$139–$360
Area rug cleaning125$170–$447
Flooring64—
Water damage-related cleanup & repair2—

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