Beauty salon · Mahtomedi, MN · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%73+46.4Reliability 28%72+20.3Replies to reviews 8%27+2.2Craft & service penalty99−0.1Momentum penalty71−2.9Experts Score= 66Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#91 of 101 hair salonsiPosition by Experts Score among all companies we track in this category. · better than 10%
4.7★★★★★189 Google reviews · 24 photos
88%five-star reviews
4.43★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
20%reviews answered by the owner
$60typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Sola Salons offers a multi-studio environment for hair, nails, and barbershop services, with reviewers frequently praising the clean facilities, ample parking, and stylists who listen to specific client requests. Positive feedback highlights the professional and welcoming atmosphere, as well as the convenience of having various beauty options under one roof. However, several low-star reviews criticize the lack of phone availability and communication, alongside complaints that online operating hours are misleading and that some appointments resulted in unsatisfactory service outcomes.
Google rating: 4.7 out of 5 from 189 reviews (88% five-star).
Reviews on this page: 189 Google reviews (101 with written comments, 6 with photos).
Owner responses: the business replied to 20% of reviews.
Most recent review: August 11, 2026.
Service: Hair Salon serving Mahtomedi, Minnesota.
Data from Google, last updated October 28, 2026.
Score profile vs other hair salons
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: replies to reviews.
Sola SalonsHair Salons median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sola Salons: 73/100 on this factor. Category median: 88.B
73
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sola Salons: 72/100 on this factor. Category median: 84.B
72
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sola Salons: 99/100 on this factor. Category median: 98.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sola Salons: 71/100 on this factor. Category median: 100.B
71
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sola Salons: 27/100 on this factor. Category median: 47.D
27
Bar = this company · dark tick = category median.
Star ratings
189 Google reviews we collected
4.7of 5
5 stars16788%
4 stars105%
3 stars42%
2 stars00%
1 star84%
Praise vs complaints
Phrases our text analysis found in 101 written reviews
93%praise
Praise6593%
Complaints57%
Price
What customers reported paying
$60+2% vs typical hair salons
Middle half of what 20 customers paid ($35–$129) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude2739%
Quality & results1927%
Would recommend1319%
Honesty & trust57%
Communication46%
Price & value23%
What customers talk about
We read 101 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She listened to what I wanted, was patient and flexible throughout the process, and made sure I was happy with the final look.”
“Vanessa at La Vie skin care did an amazing job customizing a treatment for me.”
“I really appreciated her professionalism and would definitely recommend her!”
“I am proud to say that she is the only beauty specialist I trust with my hair for over 10 years now.”
“She was incredibly welcoming, easy to talk to, and very affordable.”
“Need affordable neat starter locs Issa is your stylist.”
People customers mention
Studios4 reviews
Ashley3 reviews
Studio3 reviews
Maplewood3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Sola Salons for 5 kinds of job. Pick one to see what they paid and said.
CCinziaLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Kreyol Hair Braiding suite 26
Need affordable neat starter locs Issa is your stylist. She was incredibly welcoming, easy to talk to, and very affordable. I explained the size of locs I wanted, and she was more than willing to work with me—even when I decided to change the size for the front of my hair. She listened…
Paid $140–160HairstylingDreadlocks
KKariLocal Guide · 493 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Great stylist, haircare, and nail care all in one place. Each independent has their own private space. Wonderful place, plenty of free parking.
Paid $40–60Shampoo & conditioningHairstyling
VVernaLocal Guide · 42 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
My stylist moved over there from JC Penny. She always takes her time with coloring my hair.
SSherryLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Kim Vang in Studio #8 is the best you will find. I have been getting my hair done with Kim for a number of years now. I am so glad to see her have her own space at Sola now.
Paid $120–140HaircutHair coloring
SSusan4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I would highly recommend Tracie. Not only does she know what she is doing when it comes to hair but she is also a kind, caring and friendly person. She leaves you feeling good about yourself.
Paid $140–160Haircut
BBrandonLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Its always so clean and refreshing everytime I walk in the building, it's always so warm and welcoming! Plus next to the entrance is a beauty craft shop so that's always handy when needed, personally I'd recommend coming here for getting a hair cut or nails done
Kreyol Hair Braiding suite 26
Need affordable neat starter locs Issa is your stylist. She was incredibly welcoming, easy to talk to, and very affordable. I explained the size of locs I wanted, and she was more than willing to work with me—even when I decided to change the size for the front of my hair. She listened to what I wanted, was patient and flexible throughout the process, and made sure I was happy with the final look. I really appreciated her professionalism and would definitely recommend her!
Price: $140–160
Services: Hairstyling, Dreadlocks
Response from the owner · 3 months ago
Hi Cinzia, thank you for your positive feedback. At Sola Salons, we provide private salon suites where independent beauty professionals run their own businesses. We are glad you had a great experience and thank you for continuing to support both your professional and Sola Salons.
C
Cheryl A. NielsenLocal Guide · 9 reviewsiTotal number of Google reviews Cheryl has written across all businesses on Google Maps, not just this one.
Fantastic visit to this hair salon! The staff was welcoming, professional, and very attentive. My stylist listened carefully and delivered a clean, stylish look that suits me perfectly. The salon was neat, modern, and relaxing. I’m extremely happy with the result and would definitely recommend their services!
Response from the owner · 6 months ago
Thank you for your kind review Cheryl! We look forward to seeing you again soon.
B
Brenda ChristianLocal Guide · 14 reviewsiTotal number of Google reviews Brenda has written across all businesses on Google Maps, not just this one.
Thank you for your review Brenda! We are grateful to have Wade and his incredible talent part of our Sola Salons Maplewood community. We look forward to seeing you again soon!
M
Mona Aly3 reviewsiTotal number of Google reviews Mona has written across all businesses on Google Maps, not just this one.
As usual, best experience ever. Amina Sufi is a real passionate professional. You will never regret seeing her. I am proud to say that she is the only beauty specialist I trust with my hair for over 10 years now.
Services: Haircut, Hairstyling
Response from the owner · 9 months ago
Thank you so much for your kind words about Amina! We couldn't feel luckier to have her a part of our Sola community! We look forward to seeing you again soon!
B
Brenda Hartmann4 reviewsiTotal number of Google reviews Brenda has written across all businesses on Google Maps, not just this one.
I contacted Ashley about a matting issue my granddaughter had. She was very helpful over the phone and offered to help if I needed it. After a few days I realized I was in over my head and called to ask for help. She was wonderful, made time for us, nonjudgmental, friendly, caring, honest and sensitive. Ashley and her partner, Joyce, worked on my granddaughter for a couple hours and they were done. I was stunned, thrilled, relieved and so very grateful . . as was my granddaughter.
You don't meet people like this every day. They are one in a million and I will refer them whenever the opportunity arises.
Response from the owner · 10 months ago
Thank you for this heartfelt review. We’re so glad you reached out and that Ashley was able to support you from the very first call. Knowing that she and Joyce could step in, make time for you, and handle the situation with such care, honesty, and compassion mean everything to us. We’re lucky to have Ashley and Joyce part of our Sola Maplewood community.
S
Shemonya Shemonya12 reviewsiTotal number of Google reviews Shemonya has written across all businesses on Google Maps, not just this one.
It says online it’s open 24 hours and that’s misleading and scam
Response from the owner · 10 months ago
Hello Shemonya, thank you for sharing your feedback. Our location offers 24/7 studio access for our independent service providers, meaning they are able to use their studios at any time. Each professional is their own business owner and sets their own hours and availability, so appointment times and public availability vary by provider. We appreciate the opportunity to clarify.
K
Katherine BrynildsonLocal Guide · 19 reviewsiTotal number of Google reviews Katherine has written across all businesses on Google Maps, not just this one.
Bad Ash Hair with Ashley @ studio 20- is FABULOUS!! A must for all hair styles and ages. She treats my entire family so well and she is the absolute sweetest
Services: Shampoo & conditioning
Response from the owner · a year ago
Thank you for your review Katherine! We love having Ashley at Sola Salon Maplewood. We look forward to seeing you again soon!
K
Kari MeierLocal Guide · 493 reviewsiTotal number of Google reviews Kari has written across all businesses on Google Maps, not just this one.
Kim Vang in Studio #8 is the best you will find. I have been getting my hair done with Kim for a number of years now. I am so glad to see her have her own space at Sola now.
Price: $120–140
Services: Haircut, Hair coloring
Response from the owner · a year ago
Thank you for your review Sherry! We look forward to seeing you again soon.
