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Solid Foundations Therapy

Marriage or relationship counselor · Morton Grove, IL · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%72+45.7Reliability 28%28+7.9Replies to reviews 8%50+4.1Experts Score= 58Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#35 of 40 marriage counselorsPosition by Experts Score among all companies we track in this category. · better than 13%
4.6 ★★★★★ 34 Google reviews · 10 photos
88%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
15%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
65%reviews answered by the owner
Oct 2026latest review

Solid Foundations Therapy at a glance

Google reviewers rate Solid Foundations Therapy 4.6 out of 5 based on 34 reviews, with the owner responding to 65% of them. Clients frequently praise the practice for providing compassionate, goal-oriented support in marital, individual, and family counseling, noting that therapists offer practical tools and maintain a welcoming environment. Some lower-rated reviews criticize specific session structures, including restrictions on discussing certain traumatic details and the use of intern counselors for individual therapy.

  • Google rating: 4.6 out of 5 from 34 reviews (88% five-star).
  • Reviews on this page: 34 Google reviews (33 with written comments).
  • Owner responses: the business replied to 65% of reviews.
  • Most recent review: October 22, 2026.
  • Service: Marriage Counselor serving Morton Grove, Illinois.

Data from Google, last updated October 31, 2026.

Score profile vs other marriage counselors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction72Reliability28Craft & service–Value–Momentum100Replies to reviews50Satisfaction: 72 (median 81)Reliability: 28 (median 75)Momentum: 100 (median 100)Replies to reviews: 50 (median 91)
Solid Foundations TherapyMarriage Counselors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Solid Foundations Therapy: 72/100 on this factor. Category median: 81.B
72
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Solid Foundations Therapy: 28/100 on this factor. Category median: 75.D
28
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Solid Foundations Therapy: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Solid Foundations Therapy: 50/100 on this factor. Category median: 91.C
50

Bar = this company · dark tick = category median.

Star ratings

34 Google reviews we collected

  • 5 stars3088%
  • 4 stars00%
  • 3 stars00%
  • 2 stars13%
  • 1 star39%

Praise vs complaints

Phrases our text analysis found in 33 written reviews

  • Praise4390%
  • Complaints510%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1940%
  • Would recommend1225%
  • Quality & results715%
  • Communication48%
  • Honesty & trust36%
  • Price & value24%
  • Speed & response12%

What customers talk about

We read 33 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Truly caring and knowledgeable group for mental healthcare.”
  • “Solid Foundations is my go-to referral when I come across couples in need of counseling and support.”
    “I can't recommend her enough!”
  • “She does amazing work and I always leave her sessions feeling better and having more control over my choices and the direction I want to take my relat…”
    “My husband and I had a terrible experience at Solid Foundations.”
  • “She made us feel relaxed and was very easy to talk to.”
  • “Irene is a practice owner with tremendous integrity and compassion.”
  • “Reasonable fees & flexible appointments.”
  • “She provides a goal oriented approach and provides real tools couples can use immediately.”

People customers mention

  • Irene 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Kate9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

As a clinician and practice owner, I refer to Solid Foundations Therapy with confidence for clients seeking marital counseling, discernment counseling, mediation, and collaborative divorce services! Irene and her team are highly qualified and well trained clinicians.

Tim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Solid Foundations Therapy is a thoughtful and compassionate practice dedicated to helping people navigate life’s challenges and strengthen their relationships. Irene and her team create a supportive environment where clients can feel understood, gain new perspectives, and build lasting positive change.

Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Sarah is a very warm and down to earth therapist to talk to! She will make the experience very comfortable and share some helpful perspective. She has made me feel safe and welcome since my very first session. I can't recommend her enough!

Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Irene is a practice owner with tremendous integrity and compassion. Solid Foundations is my go-to referral when I come across couples in need of counseling and support. Great practice, wonderful people.

lexi9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Maty, was very nice and helpful upon our first visit. She made us feel relaxed and was very easy to talk to. I could tell she really wanted to help us, and made us both feel heard and understood.

Christine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I highly recommend SFT, I have worked professionally with several of their therapists, each trained in couples work by the founder and not only are they excellent therapists but also have amazing hearts! They are kind and compassionate people who truly take great care of their clients!

Photos

Customer reviews

4.6 ★★★★★ 34 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Bryan Stuba4 reviewsTotal number of Google reviews Bryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Truly caring and knowledgeable group for mental healthcare.

Response from the owner · a week ago

Thank you for your kind words.

Kate Fish9 reviewsTotal number of Google reviews Kate has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

As a clinician and practice owner, I refer to Solid Foundations Therapy with confidence for clients seeking marital counseling, discernment counseling, mediation, and collaborative divorce services! Irene and her team are highly qualified and well trained clinicians.

Tim O'Donohue1 reviewTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Solid Foundations Therapy is a thoughtful and compassionate practice dedicated to helping people navigate life’s challenges and strengthen their relationships. Irene and her team create a supportive environment where clients can feel understood, gain new perspectives, and build lasting positive change.

Mary Alice Maloney1 reviewTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sarah is a very warm and down to earth therapist to talk to! She will make the experience very comfortable and share some helpful perspective. She has made me feel safe and welcome since my very first session. I can't recommend her enough!

Response from the owner · 7 months ago

Thank you for your kind words!

Sarah Czopek1 reviewTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Irene is a practice owner with tremendous integrity and compassion. Solid Foundations is my go-to referral when I come across couples in need of counseling and support. Great practice, wonderful people.

Response from the owner · 7 months ago

Thank you for your kind word!

Jenna Kraft11 reviewsTotal number of Google reviews Jenna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend SFT for their caring, professional and dedicated clinicians.

Response from the owner · 7 months ago

Thank you for your kinds words and support!

lexi lozano9 reviewsTotal number of Google reviews lexi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Maty, was very nice and helpful upon our first visit. She made us feel relaxed and was very easy to talk to. I could tell she really wanted to help us, and made us both feel heard and understood.

Response from the owner · a year ago

Thank you for your kind words.

Christine Barker6 reviewsTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend SFT, I have worked professionally with several of their therapists, each trained in couples work by the founder and not only are they excellent therapists but also have amazing hearts! They are kind and compassionate people who truly take great care of their clients!

Response from the owner · a year ago

Thanks for your kind words!

A GLocal Guide · 48 reviewsTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend Solid Foundations Therapy for both individual and couples therapy. Their therapists are warm, knowledgeable, and dedicated to helping clients achieve meaningful growth. The practice provides a welcoming atmosphere where individuals and couples can feel supported and understood as they work through challenges and strengthen their relationships. As a bonus they see clients in person or virtually which make appointments super convenient.

Response from the owner · a year ago

Thanks for your kinds words!

Azizi Marshall4 reviewsTotal number of Google reviews Azizi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Irene and her team and top notch. Highly recommend them for couples and family therapy. They are the lifeline for so many in our community.

Response from the owner · a year ago

Thank you for your kind words!!

Solid Foundations Therapy on Google Maps →

Business details