Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
Google reviewers rate the agent 4.9 out of 5 based on 53 reviews, with the owner responding to 89% of comments. Clients frequently cite her market knowledge, professionalism, and responsiveness, particularly for assisting out-of-state investors with property tours, inspections, and negotiations. Many describe her communication as clear and proactive, noting she guides first-time buyers through complex processes while helping sellers achieve competitive prices. The provided excerpts contain no low-star reviews or common criticisms, focusing exclusively on positive experiences with her service and local expertise.
Data from Google, last updated November 12, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
53 Google reviews we collected
Phrases our text analysis found in 48 written reviews
How often each topic comes up in the written reviews
We read 48 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was very friendly, knowledgeable, and a pleasure to connect with.”
“My husband and I will be using her again and again while building our real estate portfolio!”
“…nvestment She has demonstrated the highest professionalism, she is responsive with all of my questions and offers valuable suggestions when asked.…”
“Dear Sophie, I want to express my sincere appreciation for your exceptional service during the recent sale of my property.”
“She was super helpful at explaining things and went out of her way to accommodate me.”
“Sophie was completely transparent and handled my concerns with examples of her knowledge and experience.”
“She knows her stuff as far as price ranges in the community, design ideas during the renovation process and what things are worth doing or not for res…”
praise complaint · found by our text analysis, Google review wording unchanged.
Had a great conversation with Sophie this past month! She was very friendly, knowledgeable, and a pleasure to connect with. Looking forward to staying in touch and hopefully working together in the future!
Thank you, Sophie, for representing us with the sale of our triplex! You are a phenomenal realtor and we are so thankful for everything you did. Your advice was spot on early in the process as we prepared our property for listing and for point of sale. We went under contract in 8 days, got an offer over asking,…
Dear Sophie, I want to express my sincere appreciation for your exceptional service during the recent sale of my property. Your expertise, dedication, and proactive approach ensured a smooth and successful transaction. Having worked with you on multiple deals, I continue to be impressed by your professionalism and…
As an out of state real estate investor I was so lucky to find Sophie! She was able to help me identify great investment opportunities and more importantly was able to help me secure a property in a very competitive market. My husband and I will be using her again and again while building our real estate portfolio!
Amazing experience from start to finish. Sophie is professional with every interaction she has. I felt very comfortable working with her and her team. She was super helpful at explaining things and went out of her way to accommodate me. I’m looking forward to this continued partnership. Thank you!
She is a such warm & passionate person who owns the knowledges of the real estate industry, especially in real estate investments. So I personally think her real estate knowledges like a walking library! Above these she is a very helpful person to all kinds people internationally without no borders!
4.9 ★★★★★ 53 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Had a great conversation with Sophie this past month! She was very friendly, knowledgeable, and a pleasure to connect with. Looking forward to staying in touch and hopefully working together in the future!
Thank you, Sophie, for representing us with the sale of our triplex! You are a phenomenal realtor and we are so thankful for everything you did. Your advice was spot on early in the process as we prepared our property for listing and for point of sale. We went under contract in 8 days, got an offer over asking, and were the highest sale in our neighborhood of Cleveland Heights in the past 12 months. We can't recommend you and Amelie enough. Thank you, again, for everything. Warmly, Deanna and Anthony
Dear Sophie, I want to express my sincere appreciation for your exceptional service during the recent sale of my property. Your expertise, dedication, and proactive approach ensured a smooth and successful transaction. Having worked with you on multiple deals, I continue to be impressed by your professionalism and market knowledge. Your guidance has been invaluable, and I wholeheartedly recommend you to anyone in need of a top-notch real estate professional. Thank you for your continued excellence and look forward to continue working with you in the future.
As an out of state real estate investor I was so lucky to find Sophie! She was able to help me identify great investment opportunities and more importantly was able to help me secure a property in a very competitive market. My husband and I will be using her again and again while building our real estate portfolio!
Amazing experience from start to finish. Sophie is professional with every interaction she has. I felt very comfortable working with her and her team. She was super helpful at explaining things and went out of her way to accommodate me. I’m looking forward to this continued partnership. Thank you!
Congratulations, Avi, on your first investment property in Cleveland. It was a pleasure working with you and look forward to building a long partnership with you.
She is a such warm & passionate person who owns the knowledges of the real estate industry, especially in real estate investments. So I personally think her real estate knowledges like a walking library! Above these she is a very helpful person to all kinds people internationally without no borders!
Thank you, Linda, for your kind words!! It has been a pleasure getting to know and work with you :)
Sophie is amazing to work with! She is very knowledgeable and knows Ohio well. She is your go to person when needing help Or clarity on the whole process!
Thank you, Jullian! I so enjoy working with you :)
Sophie was referred to me by a friend and she was a real delight to work with! She is incredibly knowledgeable and never tries to hide any "real estate secrets" from you. I cannot say enough about her professionalism, patience and her expertise in the market. If you are an investor, please give her a try! Highly recommend.
Thank you, Wenzhu, for trusting me with this purchase! You have bought a beautiful home.
Sophie is an incredible realtor, investor, and person! She helped with the sale of one of our rental properties and was able to guide us through the process and provide expertise that allowed us to get top dollar even in a declining market. I highly recommend her services specifically for any in or out-of-state investors in Cleveland. She is incredibly knowledgeable in all areas of the Greater Cleveland market and will be the perfect addition to your boots-on-the-ground team. Highest recommendation possible!
Thanks, Evan!! It was a pleasure working with you both and hope to have the pleasure again in the future.
One of the best agents I have encountered in years! Very knowledgeable, professional and provide fantastic service. Always attentive and realy knows how to think out of the box in order to maximize value for the client. Strongly recomended!
Thank you, Nir, for your kind words! I am glad that our paths crossed and hope for a continued great working relationship with you for years to come.
Sophie Boehlen, REALTOR, Premier Heights Realty on Google Maps →
Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
