Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts
Google reviewers rate SOS Garage Door Repair 4.9 out of 5 based on 155 reviews, with the owner responding to 99% of feedback. Customers frequently praise punctuality, same-day service availability, clear communication, and fair pricing for repairs and installations involving springs, openers, and tracks. One recurring criticism involves a specific instance of improper track installation that led to ongoing mechanical issues and a dispute over the error.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
155 Google reviews we collected
Phrases our text analysis found in 141 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 141 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The technician arrived on time, was professional, and completed the job quickly and efficiently.”
“The Technician was friendly, knowledgeable and patient.”
“Great service, fast response, and fair price — highly recommend!”
“Outstanding experience with SOS Garage Door Repair in Queens, NY!”
“Terrible!”
“Fair pricing, quality work, and great customer service.”
“They are very reliable and have a high level of expertise.”
“They responded quickly, explained everything clearly, and completed the repair the same day.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired sos garage door repair inc for 3 kinds of job. Pick one to see what they paid and said.
Very poor experience. The pricing was extremely high, and the service was nowhere near worth the amount charged. The work quality, communication, and customer service were all disappointing. I felt overcharged and would not use this company again.
Outstanding experience with SOS Garage Door Repair in Queens, NY! We had a new garage door opener and springs installed, and the service was excellent. The technician arrived on time, was professional, and completed the job quickly and efficiently. The garage door is now running smoother and quieter than ever. Fair…
I had a broken garage door spring at my home in Nassau County and called SOS Garage Door Repair. They responded quickly, explained everything clearly, and completed the repair the same day. Great service and very professional team. Highly recommended.
SOS was incredibly responsive and had a technician out to me the same day. The Technician was friendly, knowledgeable and patient. It turned out to be a small issue but they have done larger work for me in the past with the same level of service and attention.
I’m in Florida and had to call SOS Garage Door Repair for my sister in Garden City, NY when her garage door got stuck in the middle of the night and wouldn’t close. They arrived quickly, fixed the issue on the spot (broken spring), and were very professional. Great service, fast response, and fair price — highly recommend!
We had an issue with our garage door on Sunday at 4pm. By 6pm they came to review it and help us get my car out. By Tuesday at 6pm we had 2 new garage doors and all the parts installed and working great. We are in Nassau county. Would 100 percent recommend.
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 29 | — |
| Garage door consultation | 10 | — |
| Garage door design | 2 | — |
4.9 ★★★★★ 155 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very poor experience. The pricing was extremely high, and the service was nowhere near worth the amount charged. The work quality, communication, and customer service were all disappointing. I felt overcharged and would not use this company again.
Outstanding experience with SOS Garage Door Repair in Queens, NY! We had a new garage door opener and springs installed, and the service was excellent. The technician arrived on time, was professional, and completed the job quickly and efficiently. The garage door is now running smoother and quieter than ever. Fair pricing, quality work, and great customer service. Highly recommend
Thank you very much for your positive feedback
I had a broken garage door spring at my home in Nassau County and called SOS Garage Door Repair. They responded quickly, explained everything clearly, and completed the repair the same day. Great service and very professional team. Highly recommended.
Hey Gabriel, thank you very much for the positive review
SOS was incredibly responsive and had a technician out to me the same day. The Technician was friendly, knowledgeable and patient. It turned out to be a small issue but they have done larger work for me in the past with the same level of service and attention.
Thank you, Jonh ,for your continued trust and for taking the time to leave us such a great review. we’re glad we could help quickly and that our technician provided the friendly and knowledgeable service you expected. we truly appreciate your business and look forward to helping with any future garage door needs. Thanks again!
I’m in Florida and had to call SOS Garage Door Repair for my sister in Garden City, NY when her garage door got stuck in the middle of the night and wouldn’t close. They arrived quickly, fixed the issue on the spot (broken spring), and were very professional. Great service, fast response, and fair price — highly recommend!
Thank you sir
We had an issue with our garage door on Sunday at 4pm. By 6pm they came to review it and help us get my car out. By Tuesday at 6pm we had 2 new garage doors and all the parts installed and working great. We are in Nassau county. Would 100 percent recommend.
Thank you, Linda ! We’re glad we could help you repairing your garage door quickly and get your car out of the same day, Thanks for your positive feedback
These guys are great, I called on a holiday at around 2pm and they were able to get Tony, the technician to my establishment by 6pm. He came in, assessed the problem and was able to resolve the issue with a new opener in less than an hour or so. Very reasonable with the price and I would definitely recommend for any repairs or installation. Thanks again guys.
Hi Brandon, thank you very much for taking the time to leave us this great review we’re really glad we could get Tony out to you quickly and take care of the opener the same day even on a holiday. Customer satisfaction fast service, and fair pricing i’ll always our top priorities we truly appreciate your positive feedback and recommendation
SOS really saved the day. I was really uncomfortable with leaving my broken garage door open all night with valuable items inside. They came down very quickly and were able to repair my garage door easily. They are very reliable and have a high level of expertise.
Thank you pinchas we’re glad we could respond quickly and get your Garage Door repaired safely We appreciate your positive feedback
We had an excellent experience with SOS Garage Door Repair in Brooklyn. Our building’s parking garage door had major issues with the main spring system, and the team replaced the entire spring setup professionally and efficiently. They also repaired the garage door track, replaced the bottom bracket, and installed a brand new garage door opener. Everything is now working smoothly and quietly. The technicians were on time, very knowledgeable, and explained everything clearly. You can really tell they care about doing quality work, not just rushing the job.
Thank you for your support
Very pleased with the experience with this company. Responded in a timely manner and professional manner. Will recommend highly.
Thank you! We’re happy you were satisfied with our Garage Door service. We truly appreciate your recommendation.
Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts
