Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%91+31.9Reliability 15%82+12.3Craft & service 20%27+5.4Value 10%18+1.8Momentum 8%55+4.4Track record 7%23+1.6Accountability 5%38+1.9Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCORESousa Sisters Cleaning
San Francisco, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 50 house cleaning services · 5.0★ from 61 Google reviews
Report card
Percentile vs other house cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: value.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Sousa Sisters Cleaning is better than 91% of house cleaning services.A
91
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Sousa Sisters Cleaning is better than 82% of house cleaning services.A
82
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Sousa Sisters Cleaning is better than 27% of house cleaning services.D
27
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Sousa Sisters Cleaning is better than 18% of house cleaning services.F
18
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Sousa Sisters Cleaning is better than 55% of house cleaning services.C
55
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Sousa Sisters Cleaning is better than 23% of house cleaning services.D
23
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Sousa Sisters Cleaning is better than 38% of house cleaning services.D
38
Reviews for your job
Customers hired Sousa Sisters Cleaning for 4 kinds of job.
Recent priced reviews
No written reviews mention this job yet.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Deep clean | 6 | $283–$453 |
| General housekeeping | 4 | $164–$259 |
| Standard cleaning | 3 | $170–$259 |
| Move-out cleaning | 3 | — |
