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Southern Garage Door Service Woodstock

Garage door supplier · Brookhaven, GA · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%100+26.1Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 32 door repair servicesPosition by Experts Score among all companies we track in this category. · better than 74%
5.0 ★★★★★ 314 Google reviews · 24 photos
99%five-star reviews
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
61%reviews answered by the owner
Oct 2026latest review

Southern Garage Door Service Woodstock at a glance

Google reviewers rate Southern Garage Door Service Woodstock five stars based on three hundred and fourteen reviews, noting that the owner responded to sixty-one percent of feedback. Customers frequently describe technicians as professional, punctual, and knowledgeable regarding services like spring replacement, motor installation, and remote programming. Recurring themes highlight clear communication, reasonable pricing, and efficient repairs that restore functionality quickly. The provided excerpts contain no low-star reviews, so no common criticism is identified.

  • Google rating: 5.0 out of 5 from 314 reviews (99% five-star).
  • Reviews on this page: 314 Google reviews (300 with written comments, 103 with photos).
  • Owner responses: the business replied to 61% of reviews.
  • Most recent review: October 26, 2026.
  • Service: Door Repair Service serving Brookhaven, Georgia.

Data from Google, last updated November 11, 2026.

Score profile vs other door repair services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: satisfaction.

Satisfaction99Reliability100Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 99 (median 96)Reliability: 100 (median 95)Value: 100 (median 100)Momentum: 100 (median 100)
This companyDoor Repair Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Southern Garage Door Service Woodstock: 99/100 on this factor. Category median: 96.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Southern Garage Door Service Woodstock: 100/100 on this factor. Category median: 95.A
100
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Southern Garage Door Service Woodstock: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Southern Garage Door Service Woodstock: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–

Bar = this company · dark tick = category median.

Star ratings

314 Google reviews we collected

  • 5 stars31299%
  • 4 stars21%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 300 written reviews

  • Praise69499%
  • Complaints41%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1250%
  • Reasonable1250%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Speed & response16724%
  • Quality & results13419%
  • Would recommend12418%
  • Staff & attitude11617%
  • Price & value9614%
  • Communication365%
  • Honesty & trust254%

What customers talk about

We read 300 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He was timely, respectful, reasonable and hard working.”
  • “He did a great job installing and explaining how everything worked.”
  • “I would definitely recommend him and Priority Garage Doors for all your service needs.”
    “can't recommend them enough !”
  • “He was very professional, courteous and went above and beyond to repair my garage doors.”
  • “Now we have a brand new motor and it was all so easy and affordable.”
  • “They were communicative and I would highly recommend”
  • “He seemed like a really hard working genuine person.”

People customers mention

  • Rick 26 reviews
  • George 14 reviews
  • Acworth 10 reviews
  • Doors 8 reviews
  • Kenny 5 reviews
  • Dallas 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Iraida1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

George came to my property in Acworth and replaced my opener . He was very polite and professional and did a great job!!!

Sean9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Josh was pleasant and knowledgeable. He showed me how to do regular maintenance to avoid future problems.

Customer photo from Sean's review
Great price
Steve8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Joshua Hiciano came to my home in Waleska, Georgia and replaced my 20 year-old opener. He did a great job installing and explaining how everything worked.

Customer photo from Steve's review
Charles5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

George came to our home in Woodstock for motor service and did a fantastic job! Amazing experience, we’ll be customers for life!

Great price
OmarLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Joshua came and replaced my garage door torsion springs here in Acworth, Georgia. He was very professional, courteous and went above and beyond to repair my garage doors. I would definitely recommend him and Priority Garage Doors for all your service needs.

Chelsea6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

George came to my property in Mableton and preformed motor maintenance and was amazing! Very prompt!

Great price

Photos

Customer reviews

5.0 ★★★★★ 314 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Iraida Morales1 reviewTotal number of Google reviews Iraida has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

George came to my property in Acworth and replaced my opener . He was very polite and professional and did a great job!!!

Sean Weir9 reviewsTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Josh was pleasant and knowledgeable. He showed me how to do regular maintenance to avoid future problems.

  • Price assessment: Great price
Steve Slifer8 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Joshua Hiciano came to my home in Waleska, Georgia and replaced my 20 year-old opener. He did a great job installing and explaining how everything worked.

Charles Grigsby5 reviewsTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

George came to our home in Woodstock for motor service and did a fantastic job! Amazing experience, we’ll be customers for life!

  • Price assessment: Great price
Omar CousinsLocal Guide · 17 reviewsTotal number of Google reviews Omar has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Joshua came and replaced my garage door torsion springs here in Acworth, Georgia. He was very professional, courteous and went above and beyond to repair my garage doors. I would definitely recommend him and Priority Garage Doors for all your service needs.

Netsanet Gebreab4 reviewsTotal number of Google reviews Netsanet has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Josh’s came to fix my garage and did great job!

Bill Hutchinson1 reviewTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Josh came to fix a broken garage door spring in Marietta.

Chelsea Sheats6 reviewsTotal number of Google reviews Chelsea has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

George came to my property in Mableton and preformed motor maintenance and was amazing! Very prompt!

  • Price assessment: Great price
James AnsariLocal Guide · 30 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

On Oct. 7, 2026 Joshua arrived to program the garage doors for a new vehicle. He also performed regular maintenance on my garage doors and provided me with a pair of remotes since I had misplaced the ones I had. Joshua was very professional. I had used Priority Garage under the previous name of Southern Garage Door Service. They provided me with the same excellent customer service that Southern had given me in years past. I have no problems using them in the future.

  • Price assessment: Great price
Response from the owner · 4 years ago

Thank you for the opportunity to repair your garage door and the Google review

Francisco Vega2 reviewsTotal number of Google reviews Francisco has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Joshua did an excellent job replacing my garage door opener and spring, here in acworth, GA! He was timely, respectful, reasonable and hard working.

  • Price assessment: Great price

Southern Garage Door Service Woodstock on Google Maps →

Business details