SPAS · HAVERHILL, MA
30SCORE

Spa Nijoli and Salon

Better than 15% of spas · #17 of 20

4.7★683 Google reviews
4.87★last 12 months
2.1%1–2★ in 2 yrs (avg 1.3%)
36%complaints answered

Recent priced reviews

★★★★★ Catherine · a day ago

Courtney was warm and welcoming from the start and provided a much needed relaxing massage which never felt rushed or lacking. Will definitely look forward to being a regular !

Paid $120–140Foot massagesHand & foot massagesSpa services
★★★★ Amy · 4 days ago

Lakahna was amazing! Friendly good listener and result was exactly what I wanted. My first appointment with her, but I’ll be back to book with her again!

Paid $60–80HaircutBlowdry
★★★★★ Wildcat24 · 2 weeks ago

Found my new hair home. Spa Nijoli is phenomenal! Robyn took such good care of me. She was so easy to talk with and she listened to my concerns and challenges and then met them with an end result that was fabulous. Robyn cares about her clients and gets her own 5 stars. ⭐️ ⭐️⭐️⭐️⭐️

Paid $100–120Haircut
★★★★★ Douglas · a month ago

Daughter recd Massage and facial I recd facial.. lynne Avallone best ! 10 stars! So relaxing!

Paid $160–180Skin treatmentsFacial treatmentsSpa services
★★★★★ Groovy · a month ago

I had an amazing facial experience with Erin. Not only is she an absolute doll to talk to while educating me and lifting me up with compliments regarding my (aging) skin, she also created a quiet, calm and serene atmosphere for me to relax and enjoy. I look forward to scheduling another appointment with her sooner…

Paid $120–140Facial treatments
★★★★★ Gloribel · a month ago

My experience with my hairstylist, Skylar, was fantastic. She did an amazing job with foil, color, partial highlights, and a style appointment today. After a terrible hair experience at another salon, I had the good fortune to meet Skylar nearly three years ago, who reassured me that all would be well. She genuinely…

Paid $200+BlowoutsBlowdryGloss or Glaze

vs category

Blue = Spa, grey = spas average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.54.04.55.02024-Q1: 5.00★ (9 reviews)2024-Q2: 3.70★ (10 reviews)2024-Q3: 4.67★ (9 reviews)2024-Q4: 4.75★ (12 reviews)2025-Q1: 5.00★ (9 reviews)2025-Q2: 5.00★ (7 reviews)2025-Q3: 4.17★ (6 reviews)2025-Q4: 5.00★ (6 reviews)2026-Q1: 4.71★ (17 reviews)2026-Q2: 4.96★ (45 reviews)2026-Q3: 4.97★ (32 reviews)2026-Q4: 4.50★ (12 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$124+17% vs typical spas

Bar = middle half of what customers paid · gold mark = category median.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Score factors

Satisfaction
13
Reliability
28
Craft & service
19
Value
4
Momentum
98
Track record
98
Accountability
38

Praised for

Google highlights · percentile vs peers

Quality
+18 / −3
Professionalism
+19 / −1
Responsiveness
+0 / −0
Punctuality
+16 / −1
Value
+13 / −2

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