timothy wolberLocal Guide · 62 reviewsTotal number of Google reviews timothy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNot what i expected
SPACE Inc.
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%71+45.1Reliability 28%53+15Replies to reviews 8%64+5.3Experts Score= 65Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#68 of 78 furniture deliveryPosition by Experts Score among all companies we track in this category. · better than 13%
4.7 ★★★★★ 40 Google reviews · 11 photos
93%five-star reviews
10%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
18%reviews answered by the owner
Sep 2025latest review
SPACE Inc. at a glance
Customers frequently praise the company for professional communication, attention to detail, and effective office design services, including installation and sustainability initiatives. Recurring themes highlight punctual installation crews and helpful staff who assist with project revisions and product selection. However, low-star reviews indicate a pattern of dissatisfaction with specific project outcomes, citing measurement errors, poor follow-through on mistakes, and significant delays that resulted in additional expenses.
- Google rating: 4.7 out of 5 from 40 reviews (93% five-star).
- Reviews on this page: 40 Google reviews (35 with written comments, 1 with photos).
- Owner responses: the business replied to 18% of reviews.
- Most recent review: September 1, 2025.
- Service: Furniture Delivery serving Auburn, Michigan.
Data from Google, last updated October 26, 2026.
Score profile vs other furniture delivery
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and replies to reviews; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SPACE Inc.: 71/100 on this factor. Category median: 92.B
71
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SPACE Inc.: 53/100 on this factor. Category median: 88.C
53
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
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Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SPACE Inc.: 64/100 on this factor. Category median: 82.B
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Bar = this company · dark tick = category median.
Star ratings
40 Google reviews we collected
- 5 stars3793%
- 4 stars00%
- 3 stars00%
- 2 stars13%
- 1 star25%
Praise vs complaints
Phrases our text analysis found in 35 written reviews
- Praise4891%
- Complaints59%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1426%
- Would recommend1223%
- Quality & results1121%
- Speed & response713%
- Price & value48%
- Communication36%
- Honesty & trust24%
What customers talk about
We read 35 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were always polite and easy to communicate with plus I could really tell that they valued using natural materials to build a long-lasting product…”
“I highly recommend working with SPACE for any upcoming projects.”
“SPACE made our project stress-free for me, and they did a great job of communicating the timing status of our installation.”
“These guys were extremely helpful, hardworking, friendly, efficient and the services were reasonably priced.”
“reached out to me as they had some bookcases available at an extremely reasonable price.”
“They are responsive, creative and honest.”
People customers mention
- Paddy 4 reviews
- Lauren 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Miriel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We recently worked on a project with Space Inc and I absolutely loved how involved and positive the whole team was with the design. They were always polite and easy to communicate with plus I could really tell that they valued using natural materials to build a long-lasting product for their space. Looking forward to working with the team again!
MaryLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
SPACE made our project stress-free for me, and they did a great job of communicating the timing status of our installation. They spent time with us initially to understand our needs, then designed an effective work space for our offices, and took our input to make revisions prior to final review & ordering. Overall, it was a great experience!
Matt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I have worked with SPACE on a few different projects and they have been outstanding to work with from start to finish. I highly recommend them!
Alec1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
I recently had the chance to watch Paddy Hobohm’s video on sustainably in office furniture industry. I was extremely impressed with the anew program and realized that all companies should look at environmental impacts as they make their selection of office furniture. Kudos to the SPACE team for this leading edge…
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Recently, SPACE, Inc. reached out to me as they had some bookcases available at an extremely reasonable price. These bookcases will be used to organize our facility and allow our guests to access many of the supplies that they need. Thank you for thinking of us and giving us the ability to maximize our space. Amy Bartels Roe-Director, Mustard Seed
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Lauren was spectacular to work with throughout the whole process - from designing to answer the silliest of questions. She was patient with the process, took our concerns like a champion, and was extremely attentive. Highly recommend SPACE, but especially Lauren!
Photos
Customer reviews
4.7 ★★★★★ 40 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Paul H8 reviewsTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis is the place to go if you need office furniture.
Miriel Ko3 reviewsTotal number of Google reviews Miriel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe recently worked on a project with Space Inc and I absolutely loved how involved and positive the whole team was with the design. They were always polite and easy to communicate with plus I could really tell that they valued using natural materials to build a long-lasting product for their space. Looking forward to working with the team again!
Mary HaslamLocal Guide · 19 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSPACE made our project stress-free for me, and they did a great job of communicating the timing status of our installation. They spent time with us initially to understand our needs, then designed an effective work space for our offices, and took our input to make revisions prior to final review & ordering. Overall, it was a great experience!
Matt Granzo5 reviewsTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI have worked with SPACE on a few different projects and they have been outstanding to work with from start to finish. I highly recommend them!
Alec Mitchell1 reviewTotal number of Google reviews Alec has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI recently had the chance to watch Paddy Hobohm’s video on sustainably in office furniture industry. I was extremely impressed with the anew program and realized that all companies should look at environmental impacts as they make their selection of office furniture. Kudos to the SPACE team for this leading edge solution to keep our planet healthy. Visit SPACE Inc.'s LinkedIn to see for yourself!
Response from the owner · 4 years ago
Hi, Alec. Thanks for your review. Glad to hear you had a great experience.
Amy Roe2 reviewsTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRecently, SPACE, Inc. reached out to me as they had some bookcases available at an extremely reasonable price. These bookcases will be used to organize our facility and allow our guests to access many of the supplies that they need. Thank you for thinking of us and giving us the ability to maximize our space. Amy Bartels Roe-Director, Mustard Seed
Response from the owner · 4 years ago
Thanks for the stellar review, Amy.
Amy O'Connor5 reviewsTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLauren was spectacular to work with throughout the whole process - from designing to answer the silliest of questions. She was patient with the process, took our concerns like a champion, and was extremely attentive. Highly recommend SPACE, but especially Lauren!
Response from the owner · 4 years ago
Thanks so much for taking time out of your day to leave us a review.
cmiglobalsales6 reviewsTotal number of Google reviews cmiglobalsales has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI have had the chance to work with SPACE, Inc. on a number of projects. Their customer service, attention to detail and their creativity is absolutely outstanding. I cannot say enough good things about SPACE and how they do business. Their passion for the health and antimicrobial protection program called SPACE Facility Armor should absolutely be looked at by any customer who has the wellbeing of their employees in mind.
Response from the owner · 4 years ago
Hi, Cmiglobalsales. Thanks so much for taking the time to write us a review.
Grant MurschelLocal Guide · 84 reviewsTotal number of Google reviews Grant has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery talented designers and great people to work with! High quality customer service and attention to detail. Very community-oriented. Innovative and forward thinking. Would highly recommend working with this business.
Response from the owner · 4 years ago
Thank you very much for your review. Hope to see you again!
Business details
- Address: 3142 Vantage Point Dr, Midland, MI 48642
- Phone: (989) 835-5151
- Website: spaceinc.net
- Service area: Auburn, MI