iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%83+52.7Reliability 28%76+21.5Replies to reviews 8%52+4.3Momentum penalty93−0.7Experts Score= 78Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#82 of 121 hair salonsiPosition by Experts Score among all companies we track in this category. · better than 33%
4.8★★★★★332 Google reviews · 21 photos
93%five-star reviews
4.80★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
45%reviews answered by the owner
$30typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate this Texas City salon 4.8 out of 5 based on 332 reviews, highlighting consistent styling, friendly staff, and clean facilities. Customers appreciate the app-based scheduling and affordable pricing for children, noting that stylists often remember specific preferences. However, several low-star reviews criticize inaccurate wait times, billing errors, and uncomfortable chairs, while others mention rushed service or missed appointments despite online reservations.
Google rating: 4.8 out of 5 from 332 reviews (93% five-star).
Reviews on this page: 332 Google reviews (230 with written comments, 10 with photos).
Owner responses: the business replied to 45% of reviews.
Most recent review: November 11, 2026.
Service: Hair Salon serving Galveston, Texas.
Data from Google, last updated November 12, 2026.
Score profile vs other hair salons
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
This companyHair Salons median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sport Clips Haircuts of Texas City: 83/100 on this factor. Category median: 88.A
83
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sport Clips Haircuts of Texas City: 76/100 on this factor. Category median: 84.B
76
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sport Clips Haircuts of Texas City: 93/100 on this factor. Category median: 100.A
93
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sport Clips Haircuts of Texas City: 52/100 on this factor. Category median: 52.C
52
Bar = this company · dark tick = category median.
Star ratings
332 Google reviews we collected
4.8of 5
5 stars31093%
4 stars93%
3 stars21%
2 stars21%
1 star93%
Praise vs complaints
Phrases our text analysis found in 230 written reviews
98%praise
Praise21898%
Complaints52%
Price
What customers reported paying
$30-50% vs typical hair salons
Middle half of what 175 customers paid ($23–$35) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude8136%
Quality & results8036%
Would recommend199%
Speed & response167%
Price & value125%
Communication104%
Honesty & trust52%
What customers talk about
We read 230 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She has a great personality, is very personable, and carries herself with professionalism.”
“Another great job doing my hair and making the changes I wanted!”
“Stylist was GREAT but prices are horrible, way too expensive.”
“…y style, we have conversation and have built a friendly relationship, highly recommend them to all my guys out there.…”
“Alyssa we always a pleasure to interact with and she will leave you wanting to come back the next day.”
“Did a great job on my hair and the price was reasonable.”
“I called and told them that I was overcharged and the lady on the phone said it would be credit back to my account and she only sees a charge of $72.”
“Listened to my ever request and delivered amazing results.”
“I recently moved to Texas City and genuinely enjoy the staff and quality of my haircuts!”
People customers mention
Estefany7 reviews
Elyssa7 reviews
Cristina5 reviews
Gabi5 reviews
Ashley5 reviews
Athalie3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Sport Clips Haircuts of Texas City for 8 kinds of job. Pick one to see what they paid and said.
Nicholas9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
I brought my 7-year-old in for a haircut today. He usually dislikes getting his hair done, but he loved this cut so much he says he wants to come back here forever!
Paid $20–40Fade cut
rodneyLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Service was excellent. Estefany took excellent care of me. Introduced me to some products I would have thought of. 10 out of 10
DavidLocal Guide · 74 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Best experience of my life. Got the cut i wanted, a shampoo, hot towel on my face, massage chair, and a shoulder massage. I feel like a new man. Will come back here forever. Price was very nice also. I included a big tip. Stylist was so friendly. She is the best
Rob9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
For the most part, every Sport Clips I’ve visited—and I’ve been to several in different locations—has been a good experience. However, my most recent visit to the Texas City, TX location was phenomenal.
The facility was clean, the atmosphere was great, and my barber, Christina, was absolutely amazing. Without…
Colby5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
My stylest Estephanie is Aawwssoommee does my hair perfect every time, remembers my style, we have conversation and have built a friendly relationship, highly recommend them to all my guys out there.
Paid $20–40Shampoo & conditioningCustom cut
Efrain4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Gabby was professional, funny and did a fantastic job. She’s always on point when cutting my hair!
So grateful Sports Clips decided to open a service in my area...Gabi, my stylist is awesome and what I like about her is that she is so consistent in remembering my likes and dislikes in a cut....Great personality. I enjoy her!
I love the service and friendliness of everyone in assisting you.
The place is well kept....clean well designed....love the decor.
thanks guys
Services: Hairstyling
Response from the owner · a year ago
Thank you so much and we will see you again soon.
Nicholas Frisbie9 reviewsiTotal number of Google reviews Nicholas has written across all businesses on Google Maps, not just this one.
I brought my 7-year-old in for a haircut today. He usually dislikes getting his hair done, but he loved this cut so much he says he wants to come back here forever!
Price: $20–40
Services: Fade cut
Atmosphere: Relaxing
Maintenance: Pristine
Response from the owner · 3 days ago
Thank you for your kind words! It's fantastic that your son enjoyed his haircut so much. We hope to see you both back for another visit soon!
Michael PolandLocal Guide · 30 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Service was excellent. Estefany took excellent care of me. Introduced me to some products I would have thought of. 10 out of 10
Price: $20–40
Services: Shampoo & conditioning, Beard conditioning, Haircut, Beard trim
Atmosphere: Cozy
Maintenance: Well-kept
Response from the owner · 8 months ago
We're thrilled to hear that you had a top-notch experience with Estefany! It's always a win when our team can introduce you to new products that suit your needs. Thanks for the 5-star rating, and we look forward to seeing you again soon!
David BellLocal Guide · 74 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Best experience of my life. Got the cut i wanted, a shampoo, hot towel on my face, massage chair, and a shoulder massage. I feel like a new man. Will come back here forever. Price was very nice also. I included a big tip. Stylist was so friendly. She is the best
Price: $20–40
Services: Shampoo & conditioning, Long haircut, Head shave, Scissor cut
Atmosphere: Relaxing, Cozy
Maintenance: Pristine
Response from the owner · 3 weeks ago
Thanks for letting us know about your visit! We're delighted you enjoyed the full experience, from the haircut to the shoulder massage. Our friendly Stylist will be happy to hear your kind words. We hope to see you back soon!
Tyler Firestone2 reviewsiTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
Thanks for sharing your experience. We're glad to hear that Gabi did a great job with your haircut and beard trim. We look forward to welcoming you back soon!
Kenny Walker2 reviewsiTotal number of Google reviews Kenny has written across all businesses on Google Maps, not just this one.
My hairstylist was awesome but when time to go and do a rinse, the chair was so uncomfortable. I don’t know what it is about it but it’s not the same like other sports clips.. i’m gonna be honest that was the best part of getting a haircut here and if they’re gonna have uncomfortable chairs, it’s not worth coming.
Response from the owner · a month ago
Hello Kyle. Thanks for your feedback. We're sorry the chair was uncomfortable during your rinse. Your feedback is important to us and we'll certainly use it to improve. Please contact us directly if you would like to discuss this further.
