victoria magdefrauLocal Guide · 210 reviewsTotal number of Google reviews victoria has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAwesome place.
Springdale Senior Center
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%69+43.8Reliability 28%73+20.6Replies to reviews 8%5+0.4Experts Score= 65Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#51 of 65 senior care servicesPosition by Experts Score among all companies we track in this category. · better than 22%
4.6 ★★★★★ 107 Google reviews · 16 photos
79%five-star reviews
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Jul 2026latest review
Springdale Senior Center at a glance
Reviewers frequently praise the facility's cleanliness, variety of recreational activities, and friendly staff. Meals are a common highlight, with many noting the quality of lunches and the availability of delivery services. However, some visitors criticize the lack of dietary alternatives for those avoiding refined carbs and note that non-residents face a fee for access.
- Google rating: 4.6 out of 5 from 107 reviews (79% five-star).
- Reviews on this page: 107 Google reviews (54 with written comments, 2 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: July 16, 2026.
- Service: Senior Care Service serving Tontitown, Arkansas.
Data from Google, last updated October 28, 2026.
Score profile vs other senior care services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Springdale Senior Center: 69/100 on this factor. Category median: 81.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Springdale Senior Center: 73/100 on this factor. Category median: 77.B
73
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 78.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Springdale Senior Center: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Springdale Senior Center: 5/100 on this factor. Category median: 48.F
5
Bar = this company · dark tick = category median.
Star ratings
107 Google reviews we collected
- 5 stars8479%
- 4 stars1211%
- 3 stars77%
- 2 stars11%
- 1 star33%
Praise vs complaints
Phrases our text analysis found in 54 written reviews
- Praise1986%
- Complaints314%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1777%
- Price & value29%
- Quality & results15%
- Honesty & trust15%
- Would recommend15%
What customers talk about
We read 54 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Lori Proud is the best director and very personable!”
“Field trips are awesome and reasonable in price!”
“Looking good with the new flowers up front.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
BenLocal Guide · 108 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
This place is great. Brand new, and everyone is kind. Lots to do, I appreciate the folks there
Debbie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
They serve an awesome lunch with plenty of activities for everyone ! The staff is great
Lacinda14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Great gathering place for seniors of all physical abilities!!! Good food, excellent facility and a staff who truly love us and give us so many opportunities!!
JoshuaLocal Guide · 512 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Beautiful facility. So many things to door. Pool tables. Pickleball courts upstairs. Craft and arts. Wii game room. Full kitchen. So much
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★
I love their specialty on Thursday evening when we play games and have evening Gathering I know it's hard understanding me because I am deaf but I like it there because Miss Lori and Amy are patient with me I miss going there because of my health problems but I do try my best
BobbiLocal Guide · 322 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★
This was our first time visiting the Springdale senior center. The billard room was very small. Then found out would have to pay $50 because we were not Springdale residents. So we will not return.
Photos
Customer reviews
4.6 ★★★★★ 107 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Ben AndersonLocal Guide · 108 reviewsTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis place is great. Brand new, and everyone is kind. Lots to do, I appreciate the folks there
Debbie Johnson9 reviewsTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey serve an awesome lunch with plenty of activities for everyone ! The staff is great
Lacinda Files14 reviewsTotal number of Google reviews Lacinda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat gathering place for seniors of all physical abilities!!! Good food, excellent facility and a staff who truly love us and give us so many opportunities!!
Joshua KLocal Guide · 512 reviewsTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBeautiful facility. So many things to door. Pool tables. Pickleball courts upstairs. Craft and arts. Wii game room. Full kitchen. So much
Susan Hayes5 reviewsTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI love their specialty on Thursday evening when we play games and have evening Gathering I know it's hard understanding me because I am deaf but I like it there because Miss Lori and Amy are patient with me I miss going there because of my health problems but I do try my best
Bobbi SmithLocal Guide · 322 reviewsTotal number of Google reviews Bobbi has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis was our first time visiting the Springdale senior center. The billard room was very small. Then found out would have to pay $50 because we were not Springdale residents. So we will not return.
Daddo ScybotLocal Guide · 49 reviewsTotal number of Google reviews Daddo has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIt’s a great place to gather. They also have a meal outreach.
Lorraine Andersen10 reviewsTotal number of Google reviews Lorraine has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat place to gather. Many activities are provided and fun to participate in while making new friends. Field trips are awesome and reasonable in price! There are also many opportunities to volunteer and get involved in your community. Lori Proud is the best director and very personable!!
Terry Evers4 reviewsTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat place for seniors
Business details
- Address: 823 E Emma Ave, Springdale, AR 72764
- Phone: (479) 751-1521
- Website: springdalear.gov
- Service area: Tontitown, AR