Jason j Woody2 reviewsTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery friendly super fast and very professional! Thank you!
Standard Fire Protection Salt Lake City
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%81+56.1Reliability 31%73+22.5Experts Score= 79Not enough data for value, replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 16 fire protection servicesPosition by Experts Score among all companies we track in this category. · better than 47%
4.8 ★★★★★ 28 Google reviews
93%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Jan 2026latest review
Standard Fire Protection Salt Lake City at a glance
- Google rating: 4.8 out of 5 from 28 reviews (93% five-star).
- Reviews on this page: 28 Google reviews (3 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: January 16, 2026.
- Service: Fire Protection serving Salt Lake City, Utah.
Data from Google, last updated October 25, 2026.
Score profile vs other fire protection services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Standard Fire Protection Salt Lake City: 81/100 on this factor. Category median: 85.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Standard Fire Protection Salt Lake City: 73/100 on this factor. Category median: 81.B
73
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 82.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 92.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Standard Fire Protection Salt Lake City: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 79.–
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Bar = this company · dark tick = category median.
Star ratings
28 Google reviews we collected
- 5 stars2693%
- 4 stars14%
- 3 stars00%
- 2 stars00%
- 1 star14%
Praise vs complaints
Phrases our text analysis found in 3 written reviews
- Praise5100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude360%
- Quality & results120%
- Speed & response120%
What customers talk about
We read 3 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great team giving professional customer service excellent thanks to all the staff a for a great service”
“Very friendly super fast and very professional!”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Beaukeeshan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Great team giving professional customer service excellent thanks to all the staff a for a great service
Customer reviews
4.8 ★★★★★ 28 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Madeline Beito2 reviewsTotal number of Google reviews Madeline has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSuch friendly people
Beaukeeshan Draper2 reviewsTotal number of Google reviews Beaukeeshan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat team giving professional customer service excellent thanks to all the staff a for a great service
Tykia Hunter
Review from Google · view on GooglePancho Maya
Review from Google · view on GoogleImam Dhalai6 reviewsTotal number of Google reviews Imam has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleElliot Pagan8 reviewsTotal number of Google reviews Elliot has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAdonai
Review from Google · view on GoogleJose Villagrana10 reviewsTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKimberlee Gray3 reviewsTotal number of Google reviews Kimberlee has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBusiness details
- Address: 341 S Main St, Salt Lake City, UT 84111
- Phone: (801) 383-2632
- Website: fireprotectionsaltlakecity.com
- Service area: Salt Lake City, UT