Stanley Steemer
Chattanooga, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 124 house cleaning services · 4.9★ from 1,986 Google reviews
Report card
Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for area rug cleaning
Clear ✕All 152 Google reviews tagged “Area rug cleaning” · showing 140
Thanks, Chris and Jessica you saved us from having to buy a new couch, barstools and kitchen chairs. You guys did an amazing job I wish I had more before and after thanks for being so professional and pleasant, and most importantly committed to doing a good job and trustworthy! You are both blessings and if you’re…
My floors and rugs are so clean. Very nice and knowledgeable young man and young lady!
Alexander was great! He was extremely knowledgeable and super helpful with our cleaning needs and went the extra mile by taking a look at our ducting and made sure we were on the books for another service.
Jared and Justin were great to work with. They explained the process and immediately started work and finished in great time .
Guys were great. Would use your service and this team again. Back for our ducts and wood floors. Excellent job. Thank you!
Did an awesome job!! The technicians were great!! They cleaned area rugs and sofa. I am very happy with the results!!!
The Men did a excellent Job! Very nice and very Professional!!! Made my Rug look Beautiful!!! Thanks Guys!!!
Incredibly personable, knowledgeable, and efficient. He handled a 9x12 rug completely independently and with a pleasant attitude.
The team did a fantastic job!!! Very thorough, professional, prompt and d helpful. I will definitely use Stanley steamer again but I want that team!!!
Frank and Francisco were fabulous!! My LVT has not looked this good since the day it was installed in 2016! They were thorough in explaining what they were going to do. They were professional and they were kind. Next time I need this done again and I will because of all my animals, I’ll ask specifically for these two young men. Thank you so much.
Very easy to schedule. They texted to say he was ahead of schedule so that was nice - done early. Brian was nice and professional. No problems whatsoever. Carpets look and smell great.
I had a sectional and large area rug cleaned. Excellent service! Kind, professional and done a thorough job.
Great job and they were very respectful of our home. Left everything clean and neat. Definitely using again!
Friendly, knowledgeable, and courteous workers. They did a great job.
I use Stanley Steamer every year for area rug cleaning. Today I included the laminate floors throughout the house. Sam & James were top notch getting the job done with care and comprehensive attention to detail. Again, another service well done. thx SS.
Techs were friendly, prompt, and did a thorough clean of my wool oriental carpet. Very reasonable price.
Ethan was pleasant, knowledgeable & did a gr8 job cleaning all my carpets. They look fantastic. I will definitely b using Stanley Steamer in the future 4 all my carpet cleaning needs.
We always use Stanley Steemer for our area rugs! Great price/products and the guys are very professional and super kind! They make our area rugs look new again! We highly recommend Stanley Steemer!
The service technicians were very knowledgeable, kind and personable. I will request Alexander and Brian for our next project.
Stanley Steemer did an amazing job for us! We had major stains on our carpet, and they removed 100% of them — it looks brand new. They also steam-cleaned a mattress we bought on Facebook Marketplace and completely got the stain out, plus cleaned our couch, loveseat, and area rug. Everything looks and smells fresh…
Couldn't thank Stanley Steamers more! The call was so fast and easy, super easy to arrange everything, came out fast and early! Jared and David were incredibly personable and fast and efficient! Everything looks and smells amazing now! It was supposed to just be the 2 rather large area rugs but I added the couches…
Very polite young men with great attitudes. Awesome job and service. Will definitely use these guys again
The two men, Ethan and Connor were very professional and nice. Both of them helped move things for me as well as clean and deodorize too. I wanted the house nice and clean for new people when my home is sold. They were even able to remove the stains I was concerned about. Thanks Stanley Steamer.
Great cleaning job, very professional service!!
Aaron and James were extraordinarily kind, helpful, and knowledgeable. They did a fantastic job! Thank you!!
The technicians were friendly and professional. There was excellent communication from booking to appointment completion. They were helpful and detailed. The hardwood floor, tile and grout cleaning, and sealing were fantastic. I might have been up-sold on the stripping of previous sealers, with the results being beautiful floors.
The two young men did a fantastic job in cleaning the floors, area rugs, couch, loveseat and chair. The whole house looks and smells so much better. Thanks for all the hard work.
This company does a fantastic job. Aaron and Landon will bith very polite and efficient
Alexander and Josh were very professional.
Aaron and James came quickly and accomplished the tasks thoroughly and efficiently. Both were courteous, kind and genuine, worked in great partnership…a joy to have their work
Great experience having our area rugs, carpet, and two upholstery items cleaned. Our technician, Samuel Williamson, was ON TIME and very professional. Thank you for providing excellent service!
Excellent service
Nijah did a great job cleaning my sofa, love seat, ottoman & area rug. Everything looks and smells wonderful! Very courteous, polite, friendly and thorough. This young man takes pride in his work. I recommend Stanley Steemer. Ask for Nijah to be your tech. He is the best!
Nice young man very respectable
Nigel and Jeff were fantastic. They came in ready work and they were so pleasant. You don’t get that much anymore. They were so knowledgeable. I was afraid one rug was beyond cleaning. They did a great job. I hope your company promotes from within. These young men were just all around professionals and so friendly.…
Jeff was extremely professional, courteous, and friendly. Our carpets look ten years younger! He even cleaned our rug! Would also love to know if Jeff is seeing anyone 👀👀
Alexander deep cleaned my couch earlier today and he did a terrific job! Arrived on time and got straight to work. He was professional and was very detail oriented. Went above and beyond. I am very pleased with my experience and will definitely be requesting him in the future!
Alexander was great! Walked us through the process and provided great customer service and showcase his knowledge on proper after care in between visits
With two teenage boys and two dogs, the carpets in our house get a lot of traffic. Once a year I call Stanley Steamer and the service technicians always make the carpets look like new. Alexander and Jeff did a great job cleaning three bedrooms, two walk in closets and a rug and we are very pleased. They were…
Alexander and will were great! Thanks guys!
Minaj had a fantastic personality
They were amazing
Frank & Jeff did an excellent job! They got the stain out of my area rug, the carpets looked great, and they were professional & kind.
This was my first experience utilizing a professional service for carpet cleaning. Although I had a little skepticism regarding the experience and outcome, Steven and Alexander, the Stanley Steemer Representatives, put my mind at ease. They were very prompt, professional, and courteous. After they conducting a quick…
They came same day, on time, and performed satisfactory
The guys were so nice and so helpful! Really took off a lot of stress to know how thoroughly our carpets were cleaned in our new apartment. These guys rock!
Very professional, friendly, thorough service. Will be calling this team again!
Frank and Davion did a fantastic job, very professional and extremely knowledgeable. It’s employees like them that make a company great. They both deserve a raise.
Great job! Very professional and truly cared about their work. Will use them again!
Frank and Jeff were both fabulous! Aside from the quality cleaning they performed, they were both very professional, polite and pleasant. Excellent job, Frank and Jeff!
Stanley steamer saved my carpet! I had initially had a different carpet cleaning company come out, and they were a dry cleaning carpet company (which i didn't realize) and I had 3 rooms, stairs and a wool rug I wanted cleaned. The end result was terrible and left my carpets and rug with the worst smell I have ever…
i wish i had a before picture, but the after?! chefs kiss. they cleaned my couch and my area rug and had both looking brand new after!!
Aaron and Steven were great had lots of different things to do here, explained everything to us and did awesome job. Very professional. Will use again in the future.
Wonderful experience. Alexander done a fantastic job & was very professional & friendly!
They are very great carpets look new.
Very professional and friendly staff. Happy with the results.
Overall outstanding job. The technicians were professional and courteous. They went the extra mile to ensure we were completely satisfied with the service today. Nijah truly went above and beyond and exceeded our expectations.
I am so thrilled, blessed and happy over the cleaning service the staff completed. I was not at home when they were here. When I walked into my home, I was shocked. My home smelled so good and the carpet was brought back to life. I give your staff a 10 out of 10. Thanks for an outstanding performance.
They were nice, helpful, and fast
Excellent service!
I was so impressed how nice and professional the 2 guys who cleaned my carpet. That's why I use Stanley Steamers! I've tried other carpet services, but they dont even compare to Stanley Steamer. My carpet is cleaned, pet stains removed and I'm very happy! Thank you for excellent service!
Been using for years. They go out of their way to make you happy.
Alexander and Steven did a great job cleaning our carpets and tile. Offered advice and tips on how to clean on a routine basis and were very thorough.
Very pleasant, on time, great job
The two gentlemen went right at it. They were great, the couches and chairs look really nice.
Couldn’t have been more pleased today with the Stanley crew! I never had any reservations about using them, but have become a true believer in their service and quality of work! Sincerely, from the introduction / handshake, to the service performed and to the end with quoting more in the future, everything was…
Jeff and Tanner were on time and did a wonderful job! I had them clean rugs, a sofa and my car interior. It went smoothly and everything is fresh and clean!
This is our 3rd time using Stanley Steemer and wow! They have some powerful tools and products to do the cleaning needed (which I couldn’t do even if I’d rented and done it myself). And their staff. I just want to adopt all of them! Polite, hard working, and knowledgeable. They take pride in doing a good job. There…
All stains were removed and they were quick!
Jeff and Aaron did a great job! These polite and professional young guys made my sectional sofa and wool area rug look like new. This was my first time using SS, and I would recommend and use them again.
Good job
Fantastic service, wonderful technician. Would definitely recommend!
Very thorough cleaning and knowledgeable staff! Plan on using once per year on area rugs and upholstered furniture.
Great service, professional and explained everything in detail.
Very pleased with the results of living room and dining room and two area rugs. The Stanley Steamer employee was very respectful and professional. I recommend Stanley Steamer.
Shout out to Cody Roach @ Stanley Steemer he came in very Professional took the time to explain the process he would be doing. Coty gave me amazing tips on how to take care of my rug. Thanks again for such a wonderful experience.
Excellent service! Great communication! The technician was informative about what was being done and walked me through the entire process. Just excellent!
Great service technicians. Fast service and smells wonderful! Will definitely use them again in the future.
I could not be happier with my experience. James and Aaron not only showed up on time, they were personable and professional; explaining what they would be doing (cleaning, deodorizing, and raking the carpets. They even moved some of my furniture out of the way in order to do a more complete job and then moved it…
The crew of 2 very polite and professional young men, were on time and explained everything very well! They were both so nice! The work was quick, but well done!
technicians were professional, knowledgeable, and did an excellent job! will use them again!
The 2 guys that came to do our carpets were very nice, answered all our questions. They did a great job!!
They do a professional, thorough job. This is our second time using them.
Very professional, kind and helpful. I will definitely be using Stanley Steamer again!
Very professional and courteous. Arrival was timely. I will certainly use their service again.
Just had my area rugs cleaned by two of the most professional young men in the business! Nijah and Dezmond both did a fantastic job! Knowledgeable, Courteous, customer service driven! Answered all my questions and concerns made me feel like I had made a great choice in choosing Stanley Steemer. These two gentlemen…
They did a great job getting toddler and dog related stains out of my upholstered sectional and chairs, as well as our area rug. Everything looks and smells new 😁 On time, friendly, and easy to schedule.
Just swiped over the carpet once. A mild stain on carpet that you could not see while wet. I always cleaned my own carpets which took me a day because of changing the water. Spraying protection was a joke. Was not evenly done. Just swippin only once and not going over again was ridiculous!
The guys were professional, friendly, polite, and they left premises in good order. However, they did not clean around baseboard, which was offered as an extra service. We were surprised and declined. Carpet close to baseboard and traffic ares were not cleaned to our satisfaction.
The techs were polite, productive, and active listeners to our needs. I will use Stanley Steemer again.
Cody Roach & his assistant came today & did an excellent job. Both gentlemen were very professional and friendly. I have used Cody several times and I am never disappointed.
The guys that came were super nice and very professional! They came in and cleaned to area rugs treated one with protection that I had requested. Both rugs look fantastic! The guys were so polite and friendly
Arrived on time and did a great job. Thanks Lance! I will definitely use them again.
They were great! Friendly . The carpets look brand new! Thank you!
Stanley Steemer did deep cleaning of the tile grout. The service was scheduled quickly and easily. A reminder was sent and the technicians sent a text when they were on the way. Cody was the lead technician and he was knowledgable. I had actually gotten a quote for a color seal of the grout but he said he…
I gave this business 4 stars because I absolutely loved 90% of my carpet cleaning. All my area rugs were cleaned beyond my expectations. Two out of the three carpeted rooms was done really well. However, the 3rd room, the carpet was not done to my liking. I specifically asked them if they moved my couch and…
Jason and DeAngelo did an excellent job. Both gentlemen were courteous and professional. The 18yr old carpet which probably had never been cleaned looks and smells great. Thanks and well done.
Jason and DeAngelo did great job
On time and job well done. Will use Jason again.
Jason Sanders & Braxton Ward did an outstanding job! Thanks!
Darien, the service technician, was very polite and on time. He explained all the services and additional products offered. He did a job well done I was efficient.
Excellent Service!
Jason and Nijah (probably butchered that spelling) were excellent. Showed up early and were very professional. Will definitely use again
Jason and Dakota did a great job. Very professional and careful
This was my first time using Stanley Steemer, and it was a great experience! Jason Sanders and Dakota did an excellent job cleaning the upholstery of our couch and loveseat. We have a special situation with four dogs and lots of dog hair. They took their time to really make the furniture look new. Thank you!
Jason and Nijah were here. They did a great job.
Jason Sanders was a delight! Great customer service, very professional. I was extremely pleased with the carpet cleaning, this is my 2nd time doing business with Stanley Steamers and I will continue to call them in the future! -Jennifer Scarborough
Thank you to Jason S. for a great job on our carpets this morning. Prompt and courteous service as always!
Excellent job cleaning. Carpets look brand new!
Brandon and Braxton were great. I will definitely use Stanley Steemer’s again.
Jason and Dakota did a great job!
Moe and his partner were amazing, they deserve a raise!! Excellent way to show customer service I will def be back again to give y’all mt
Such a great service and very professional Lance Huff was truly a great service man, would recommend him to anyone, did such a great job!!
Good work at reasonable and affordable rates. The two technicians who cleaned my carpets were fast, dependable, friendly and professional. Highly recommend.
Jase and Moe were very helpful and professional. The rug looks great!
I ordered carpet and rug cleaning services for my grandma. She was elated with the professionalism and quality of the work. Brandon and Braxton were great! Would definitely recommend and use again.
Lance from SS came out today and went above and beyond to make sure my area rugs were clean and fresh and most important he made sure they were as dry as possible before he left. I have used SS in the past and was not nearly as pleased as I'am today. I would definitely use them again!
Let me tell it like it is.. Jase and Deven from the Chattanooga area was awesome great attitude and very professional answered any questions I had.. with no hesitation they went over Spots I thought maybe needed it again ..I would Highly recommend these guys to any of my friends and absolutely let these guys in my…
I'm extremely pleased with the service provided by Stanley Steemer today! James and Nijah were awesome. They were friendly, efficient, helpful, and did a fantastic job cleaning my area rugs. I'll definitely be utilizing their services again, and recommend them to anyone needing their area rugs cleaned!
Our technicians, Jase and Devin, were great! They were professional, courteous and explained their services thoroughly They did a fantastic job and I would highly recommend them and Stanley Steemer.
They did a wonderful job and the two guys were very professional!! Highly recommend
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 411 | $96–$254 |
| Carpet steam cleaning | 369 | $139–$247 |
| Upholstery cleaning | 199 | $151–$285 |
| Pet stain & odor removal | 178 | — |
| Area rug cleaning | 151 | — |
| HVAC duct & vent cleaning | 92 | $466–$767 |
| Flooring | 55 | — |
| Carpet cleaning | 38 | — |
