Stanley Steemer
Chattanooga, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 124 house cleaning services · 4.9★ from 1,986 Google reviews
Report card
Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for pet stain & odor removal
Clear ✕All 179 Google reviews tagged “Pet stain & odor removal” · showing 160
Great work. Technicians were competent in their services. They spent extra care on stained areas. Friendly and punctual.
Excellent service!
Steven and Ethan arrived exactly as indicated by the tracking provided. They explained the services I had requested and explained the process. We had the carpets in three bedrooms a hall and staircase cleaned. We also had a kitchen breakfast room tile cleaned. I was very pleased with the results. Both men were…
Really good service and great workers, the carpet looks fabulous and they did a very well job. I think they need a raise!
Easy booking, professional technicians, proficient work, and outstanding results!
Jared and Justin were great to work with. They explained the process and immediately started work and finished in great time .
Did an awesome job!! The technicians were great!! They cleaned area rugs and sofa. I am very happy with the results!!!
Incredibly personable, knowledgeable, and efficient. He handled a 9x12 rug completely independently and with a pleasant attitude.
My tech was great!!! Francisco was polite, through, professional and very sweet to my pups!!!!
Techs were on time, polite, efficient and did a great job. Highly recommend!
The team did a fantastic job!!! Very thorough, professional, prompt and d helpful. I will definitely use Stanley steamer again but I want that team!!!
Aaron and Brian were great! My carpet had awful stains and now it looks like there wasn’t ever a stain on it! Very friendly and professional, quick as well! Will definitely be using Stanley Steemer next time I need a floor cleaned!
Frank and Francisco were fabulous!! My LVT has not looked this good since the day it was installed in 2016! They were thorough in explaining what they were going to do. They were professional and they were kind. Next time I need this done again and I will because of all my animals, I’ll ask specifically for these two young men. Thank you so much.
The guys were thorough and did a great job.
Ethan was very professional. He came in and got the job done and no time flat. My floors look great.
Impressed with the service we received. The staff was very friendly and accommodating. We will definitely use them in the future.
Fast, friendly service, affordable and they did a great job!
Our technicians were efficient and polite. They did an excellent job!
We always use Stanley Steemer for our area rugs! Great price/products and the guys are very professional and super kind! They make our area rugs look new again! We highly recommend Stanley Steemer!
The technicians were polite, quick and did a great job! It was easy to schedule online and I’m very happy with the service.
SS got me on the books quickly, and got here when they said they would. Francisco did an amazing job and did it efficiently. He was very knowledgeable on the product and the method. Thank you so much!
They were awesome as usual. Best carpet cleaners there is
On time, courteous, and professional can’t ask for anything else.
Very friendly! Great service and transparency. I truly appreciate these guys!
Couldn't thank Stanley Steamers more! The call was so fast and easy, super easy to arrange everything, came out fast and early! Jared and David were incredibly personable and fast and efficient! Everything looks and smells amazing now! It was supposed to just be the 2 rather large area rugs but I added the couches…
Very polite young men with great attitudes. Awesome job and service. Will definitely use these guys again
My service tech was so friendly and easy to work with. He explained everything and followed up along the way. Great service!!
The two men, Ethan and Connor were very professional and nice. Both of them helped move things for me as well as clean and deodorize too. I wanted the house nice and clean for new people when my home is sold. They were even able to remove the stains I was concerned about. Thanks Stanley Steamer.
Aaron and James were extraordinarily kind, helpful, and knowledgeable. They did a fantastic job! Thank you!!
Very professional and knowledgeable. They did an amazing job
Alexander and Josh were very professional.
Aaron and James came quickly and accomplished the tasks thoroughly and efficiently. Both were courteous, kind and genuine, worked in great partnership…a joy to have their work
Great experience having our area rugs, carpet, and two upholstery items cleaned. Our technician, Samuel Williamson, was ON TIME and very professional. Thank you for providing excellent service!
Nijah did an awesome job. He was on time, very friendly and very professional. We would highly recommend him.
Nijah did a great job cleaning my sofa, love seat, ottoman & area rug. Everything looks and smells wonderful! Very courteous, polite, friendly and thorough. This young man takes pride in his work. I recommend Stanley Steemer. Ask for Nijah to be your tech. He is the best!
Excellent job and extremely professional and friendly service. Top notch!
Jeff was extremely professional, courteous, and friendly. Our carpets look ten years younger! He even cleaned our rug! Would also love to know if Jeff is seeing anyone 👀👀
Jeff was wonderful from start to finish. He arrived on time, was very polite, explained the process & answered all questions I had. He was quick and efficient. Highly recommend Jeff & Stanley steamer.
Wonderful experience with 2 great guys. Thx Alexander and Ean!
Sent text alerts so I knew right when the technicians were going to arrive. Very knowledgeable & explained the process & got right to work for a quick & easy job. Very pleased with their work. Would definitely recommend.
I'm just the friend who set this up for Bubba and I'm so glad I did. He was thrilled with the experience, with the quality work, personality and performance as well as the professionalism of the guys, I believe were Will n Arron, I apologize if the names are incorrect but they made a huge impression on Bubba and…
Alexander and will were great! Thanks guys!
Devon was great and professional. Done a great job on carpet I thought would never come clean.
Great customer service. Very detailed in cleaning. Definitely recommend.
I will only be using them from here on out on anything that I need services for. These guys were great!! Very personable and sweet and professional
They did a great job of cleaning
Great service. Quick and efficient. Carpet looks as good as new.
Frank and Dillon did a superlative job on my carpet. It smells great again and is super clean in my home. They were professional and courteous, and I will be glad to have them back again.
Nijah & Dylan were very professional, friendly, knowledgeable, & did a great job.
Mike Ortiz came out and did a great job. Very friendly, informative and professional. Would highly recommend
These guys were so polite and professional. They explained the whole process and were thorough and efficient. The whole experience from beginning to end was fantastic! I have already recommended to my friends and family.
Aaron and Steven were great had lots of different things to do here, explained everything to us and did awesome job. Very professional. Will use again in the future.
They did a great job in my living room area and did it in a timely manner!
Michael was great to work with! Very friendly and we had great conversation. He explained everything very thoroughly, and seriously did a great job cleaning our massive sectional. 100% recommend Stanley Steamer.
Jeff did a fabulous job! Very professional and extremely nice! Would definitely recommend them to anyone!
Great job and great service
I am so thrilled, blessed and happy over the cleaning service the staff completed. I was not at home when they were here. When I walked into my home, I was shocked. My home smelled so good and the carpet was brought back to life. I give your staff a 10 out of 10. Thanks for an outstanding performance.
Extremely professional and efficient. Be sure to ask for Lance & Mo, on time & goes above, beyond, & then some. Done in a timely manner yet takes the time to explain everything in details. Polite & courteous....awesome job.
I was so impressed how nice and professional the 2 guys who cleaned my carpet. That's why I use Stanley Steamers! I've tried other carpet services, but they dont even compare to Stanley Steamer. My carpet is cleaned, pet stains removed and I'm very happy! Thank you for excellent service!
The techs were on time and professional. They got all the stains out of our carpet and did so quickly. Highly recommend Stanley Steamer!
Been using for years. They go out of their way to make you happy.
Arron and Jeff did an outstanding job. They were very professional, extremely efficient and very friendly. I will be using them again for my hardwood floors and upholstery cleaning. I highly recommend Stanley Steamer.
Frank and Tyler were ON IT! They worked efficiently and effectively. Our carpets looked nearly new! Frank explained everything thoroughly and Tyler worked hard, they made a great team!
Couldn’t have been more pleased today with the Stanley crew! I never had any reservations about using them, but have become a true believer in their service and quality of work! Sincerely, from the introduction / handshake, to the service performed and to the end with quoting more in the future, everything was…
THE YOUNG Gentlemen that were here to clean my carpet was very respectful and Was a honor to have them both in my house I look forward to the next time I need my carpet clean with hope that the same young gentleman Will be the same crew if possible.
The floors look great and smells amazing!
This is our 3rd time using Stanley Steemer and wow! They have some powerful tools and products to do the cleaning needed (which I couldn’t do even if I’d rented and done it myself). And their staff. I just want to adopt all of them! Polite, hard working, and knowledgeable. They take pride in doing a good job. There…
Stanley Steemer does a great job. I highly recommend them. We try to clean our carpet every 6 to 8 months.
Very professional and discussed process.
**Update- Stanley Steamer made this right and carpet now looks new again! Will definitely recommend. First off, guy that came informed us that it was his last day working for the company. He was working solo even though he stated they are normally a team of two. Very disappointed in the fact that we payed to have…
Great service, professional and explained everything in detail.
After my muddy dogs ran all over my brand new couch, Stanley Steamer came to the rescue. They were so friendly and professional and nary a stain is in sight. I am very impressed with their service and will definitely use them again.
Nijah and Frank did an amazing job. On time, professional, and our carpet looks brand new!! They did a great job!
Cody and his partner were great. Did a wonderful job, explained everything well. Looks good! Cody has been here before, always glad to see him. Thanks very much! I always brag about your services. James and Bonnie Epley
Arrived on time as scheduled. Gave update text when they were on their way. Very pleasant & professional.
After recently purchasing a previously loved vehicle, there was only one issue. The previous owner owned pets and we were reminded of the fact whenever we drove an otherwise perfect vehicle. There was only one viable solution. The team from Stanley Steemer dove right into our vehicle and took care of the interior…
Excellent service! Great communication! The technician was informative about what was being done and walked me through the entire process. Just excellent!
I could not be happier with my experience. James and Aaron not only showed up on time, they were personable and professional; explaining what they would be doing (cleaning, deodorizing, and raking the carpets. They even moved some of my furniture out of the way in order to do a more complete job and then moved it…
I needed a last minute hallway cleaned before my wife came home at 2pm and they were here by 1pm and gone before she got home! Great job too! Highly recommend!!!
I had a steam clean of tiles and regrouting that looks great!
Good work. Friendly.
The 2 guys that came to do our carpets were very nice, answered all our questions. They did a great job!!
They were great, very good job, explained everything. Would use again.
The technicians that came were friendly and professional, prompt and thorough. My apartment smells fantastic again and I am grateful for how easy and affordable it was to have this process done. My dogs are my life but sometimes they make messes and honestly you can't even tell they were here after this cleaning.
Very professional and courteous. Arrival was timely. I will certainly use their service again.
*****Update*** I called Stanley Steemer this morning & they are sending a new cleaning crew out this Saturday to redo my carpet cleaning. I will update my review this Saturday. On the plus side the customer service is great. ***Update*** The customer service was amazing. Stanley Steemer re-did my carpet & it looks…
They were on time, very informative about what they would do, & did a great job very quickly.
Nijah and Quincy were extremely professional and friendly, neat and tidy, moved a couple of my daughter’s things for me that I couldn’t move due to weight, and did an immaculate job — all while working very quickly and diligently. I’m very happy with their work and when we schedule the hardwood floors next, we’ll be asking for them again. Thanks guys!
They did a great job getting toddler and dog related stains out of my upholstered sectional and chairs, as well as our area rug. Everything looks and smells new 😁 On time, friendly, and easy to schedule.
They cleaned my high traffic areas and pet stained areas that I'd had trouble with. When they were done, it's like the stains were never there! I'll be a repeat customer for sure. Shout to to Nijah and Quincy, from Chattanooga, thanks guys!
James and Caleb were very friendly and professional and most of all informative! I had many questions as my dogs have messed up my carpet and they were such a help. Did a very very good job and I would highly recommend them!
Cody Roach & his assistant came today & did an excellent job. Both gentlemen were very professional and friendly. I have used Cody several times and I am never disappointed.
The guys were great. Very professional and friendly but the deodorizing did nothing. Our carpets still smell bad several weeks later
Prompt, professional, thorough.
We moved in 2 years ago and used a competitor to clean our carpets before move-in and there there was literally no difference before and after. So, we figured we would have to live with these stains until we replaced the carpets. Fast forward to today when I hoped to get some newer stains out. I decided to call…
Nijah and Jason are great. They did a fantastic job and offered additional services and spent additional time where it was needed. Will definitely refer more business to you guys!!
On time and job well done. Will use Jason again.
The guys that came out were awesome. Very professional. They did a great job on the carpets. They also cleaned my tile floor. They did a great job. Highly recommend.
Jason and Jessie were awesome! Very personable and professional! And the house smells great with beautiful clean clean carpet now! Thanks, guys! We will be calling you again next year 😉
Jason and Dakota did a great job. Very professional and careful
Jase and Jesse did a phenomenal job. Our carpets look amazing. They were very knowledgeable, hard working and respectable young men. I would highly recommend requesting them if you want a job well done.
Jason was here and did a great job. Would definitely recommend.
Jason and Nijah were here. They did a great job.
Derek and Jesse were excellent! Both vey knowledgeable and pleasant.
Brandon and Braxton were great. I will definitely use Stanley Steemer’s again.
Great job!!!!! Thank u Derek and Jase! God bless!! Stanley is the best!!
They were amazing! We got their card to make sure we get the same team! We will definitely be using this service in the future . Everything was top notch
Wow!!!!!!!!! This expression is an understatement. The professionals of Stanley Steamer (Derek & Cody W) impressed me with their punctuality, covid precautions, confidence in their ability to tackle the job, professionalism, and efficiency!!!!! I have a 115lb Newfoundland and as well as a 16 yr old gamer.…
Moe and his partner were amazing, they deserve a raise!! Excellent way to show customer service I will def be back again to give y’all mt
Jason and Justin did a fantastic job! They were very kind and professional! They came into my home and made me feel comfortable to have them there! Kudos to them on a job well done!
I have been using Stanley Steemer for the past three years and I am impressed with the quality of their work and the quality of the people that provide the services. Jase Sanstrom was the technician that came to our home most recently and he did an outstanding job! Thank you Stanley Steemer for excellent customer service. S Salva Chattanooga, TN
Such a great service and very professional Lance Huff was truly a great service man, would recommend him to anyone, did such a great job!!
Jason and Davion was here and he cleaned my tile and carpet very well. Very professional and awesome attitude, on time as well 👍🏻
Jase and Devin were on time, walked me through the entire process, and did a wonderful job cleaning our carpets! When they had finished, they looked amazing - some of them looked even better than new!
On time, professional, job well done at a reasonable price.
I wish I could give this company more than 5 stars! Jason and Josh were very friendly and professional. They took the time to explain exactly what they were going to do and answered any questions that I had. My carpets look amazing. I would definitely recommend the deodorizer as they smell great too!! I highly recommend Stanley Steemer.
I couldn’t be happier with the job Jase and Jason did on my floors. Very professional, knowledgeable and most of all kind. Great job guys!!!
Jase and Jason did an AMAZING job on the carpet and kitchen tile in my house. I have honestly never seen the floors so clean. They showed up on time (actually early which was VERY much appreciated) and they were professional and courteous! I absolutely will recommend them and I will definitely be calling for future cleanings.
About a month ago. Jason Sanders and his team cleaned our apartment. I must say I was super impressed with not only their professionalism, punctuality, but also their respect for the home itself. We have a couple of new dogs and let's just say they do what ever they want. Carpet looks brand new and smells so good.…
The 2 technicians (Brandon and Braxton) arrived on time and they were courteous and professional. They reviewed the work to be completed and cost beforehand. They proceeded to clean, deodorize, and apply stain protection. When they finished they requested I inspect their work for my approval and satisfaction. I…
I had a very good experience with the Stanley Steemer team. Jase & Davion made sure they went the extra mile to get the job down. They spent extra time making sure they removed any stains. Very informative and clearly explained and addressed any concerns or questions. I will definitely recommend and use Stanley…
I ordered carpet and rug cleaning services for my grandma. She was elated with the professionalism and quality of the work. Brandon and Braxton were great! Would definitely recommend and use again.
Bedroom carpets are clean and fresh. Thank you for the quick response help us get the new house cleaned so we could finish moving in.
Jase and Wijah did a great job on our carpet. Thank you! Would use again.
James and Davion were professional and answered all my questions and concerns. Our floors look AMAZING! They cleaned carpets,, hardwood and tile. Very pleased with the results.
Let me tell it like it is.. Jase and Deven from the Chattanooga area was awesome great attitude and very professional answered any questions I had.. with no hesitation they went over Spots I thought maybe needed it again ..I would Highly recommend these guys to any of my friends and absolutely let these guys in my…
James W. and Brandi done a AAA Job
Our technicians, Jase and Devin, were great! They were professional, courteous and explained their services thoroughly They did a fantastic job and I would highly recommend them and Stanley Steemer.
Our technician was very kind, courteous, and professional. He was very helpful when we had to move a little bit of furniture around. He got our carpets looking and smelling 100% better. I highly recommend this company.
Courteous and friendly technicians. Worked diligently to eliminate tough stains. Outstanding results. Repeat customer. Highly recommend this branch in the Chattanooga area!
Lance was so nice and helpful! He kept me will informed throughout the process. I am a single mom and he did a great job of making me feel comfortable with having two men I don’t know in my home, which meant a lot to me. My carpet was also a mess and now looks 10 times better. Five stars well deserved!
We had our house cleaned today. The techs James and Brandon first of all were very knowledgeable, their passion for their jobs showed and most importantly did a fantastic job. I've used other companies in the past that have rushed and did less than a good job, but today not the case. I think today was a fine…
Lance and James did a great job cleaning our carpets today. They were both very professional, on time, and paid extra attention to pet stain removal and food stain removal. I will definitely use Stanley Steemer again for our carpet cleaning needs.
Did a great job on coffee stains and some drops from a recent painting job (they couldn't get the paint totally out, but it was much better afterward).
Lance and Moe were efficient, careful, respectful and did an excellent job. I would highly recommend both this company and these workers. 😊
the team that came were very professional and did a great job.
due to the previous renters I’ve been fighting pet stains and odor for the last 3 weeks. Stanley Steemer arrived this morning around 8:30. It’s now 11:50pm and the odor is completely gone. I am so thankful for you guys! I was going crazy trying all of these different cleaners from the store!!! Thank you so much!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 411 | $96–$254 |
| Carpet steam cleaning | 369 | $139–$247 |
| Upholstery cleaning | 199 | $151–$285 |
| Pet stain & odor removal | 178 | — |
| Area rug cleaning | 151 | — |
| HVAC duct & vent cleaning | 92 | $466–$767 |
| Flooring | 55 | — |
| Carpet cleaning | 38 | — |
