How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%99+14Replies to reviews 7%89+6.3Craft & service penalty83−1.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREStanley Steemer
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #72Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 1,495 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet steam cleaning
Clear ✕All 328 Google reviews tagged “Carpet steam cleaning” · showing 200
They always do a good job, but I would especially like to call out Nick and Adam for being awesome today. Stanley has never disappointed and it’s great to get things cleaned up well.
Victor and his assistant Levi did an outstanding job of cleaning our carpets today. We went through a walk-through of the house, and Victor asked several questions and explained what he was going to do. Overall an excellent job, and I would definitely have Victor come back the next time we use Stanley Steemer!
Taylor and Brent did a great job! They did a very thorough job and got all the spots out of my carpet completely. I am very pleased with their service and highly recommend them for any floor cleaning services.
Stephen and Brent were role models for outstanding service from Stanley Steamer. They were professional, friendly and did a great job. We haven’t had our carpets done for a while and we’re pleased that we called Stanley Steamer. BD
Excellent service all around thank you guys !
They were very professional and did a great job!
Tyler and Carl was Very professional and efficient.great work!!
Team was contentious and did a great job. Definitely recommend.
Riley and Taylor came to clean our carpets the other day and they did a great job. They were very professional yet very friendly. I would recommend them to any of my friends.
We recently had water coming into our finished basement overnight after a heavy rain. I was traveling in Europe when my water sensor notified me of water. As I had previously used Stanley Steemer for carpet cleaning, I called here first. I was amazed that a live agent answered the phone and sent a technician within…
They were polite, got the job done, very conscious type workers.
Nicholas explained everything he would apply to the carpet and how it would improve the smell. He showed me his progress, and did an excellent job. I would highly recommend him!
Taylor did a phenomenal job on our carpet. He got stains out that I thought I would never get rid of. We thought we would need new carpet, but after Taylor tackled it quickly efficiently and professionally, new carpet is no longer a question! it looks brand new and smells wonderful. He even took the time to help out…
My carpets look great! Very good representation for your company
The crew worked quickly, listened to my concerns and did an outstanding job!
The guys were great!! I was going to buy a new area rug, but I don’t have to now!!! It looks brand new!! Bedroom carpet looks and smells 100% better!! Very satisfied and happy customer!!! Highly recommend!!!!
Taylor and his team are phenomenal!!! Exceptional professionalism, superb knowledge and ability to deliver the best results possible. I entrust them with caring for my beautiful home in a respectful manner, and they do not disappoint. Thanks guys!!
Taylor K with Stanley Steamers was friendly, professional, and quick! Appreciated him taking time to answer all our questions. Would highly recommend.
Excellent Work, Very Professional
Great job by both of the gentleman that arrived To clean our carpets today, they were professional
Taylor and Tyler came in and immediately got to work they took their time to explain the process. They got 2 years of stains and pet smell out of our carpets! High traffic areas looked brand new! Thank you so much we will definitely be setting up routine 6 month cleanings! For living room, dining room, staircase and hallway we paid $250!
Stanley Steemer is the best. The guys were very thorough friendly
Technicians did a fantastic job. They were polite, professional and good at their job. My carpets and rug look brand new. Would recommend.
Great level service. The technician was knowledgeable, courteous and helpful. Also the process was very simple and just what we needed in the mixed a move for my daughter first home. We started with another company (Actually Clean -Buyer beware) and quickly pivoted to a company more well known and so glad we did.…
Professional service, results exceeded expectations.
Very professional and caring they did outstanding job and I would recommend that team to anyone I know
I was able to easily schedule through the website. Thorough and efficient work done by John and Alex. Great guys! Highly recommend!
Was very pleased. Steven and Brent wee very professional.
Team was very thorough and attentive to our concerns. Very respectful and took care of our furniture. Results were fascinating!
Did a nice job cleaning furniture and carpet
Great service! We had some dog urine odor remaining after the first visit and they came back to give it another treatment. We will definitely work with them again in the future!
Nick just finished doing an awesome job of cleaning my carpets. A very professional young man. Next time I have them cleaned I hope he is the one that gets to do it. Good job, Nick
Very quick and efficient service.
Riley and Taylor explained everything they were doing today and were very courteous, friendly and overall just a great couple of guys. They did a great job cleaning our carpet and would definitely recommend them to anyone looking for a great team to do whatever service your looking for through Stanley Steamer
Nick did an awesome job
Nick was really good he did a great job with my carpet class I highly recommend
Taylor came and did a fantastic job with carpet cleaning and left the floor with a great look and feel!
Josh did an awesome job and couldn't have been nicer and more personable! We will definitely use again!
Nick did a great job. Pet stains gone place smelled amazingly nice compered to before the cleaning.
Quick and easy, explained it all from the get go, double checked with me to make sure exactly what I needed to be done, once the job was done it basically looked like I just went and bought a new carpet. Amazing job overall. I appreciate you guys.
Josh was knowledgeable, thorough, and took extra care with my aged stone flooring to ensure an excellent clean without inflicting any undue harm. He was able to discuss the state of the floor in an understandable manner and knew the history of the floor based on layers of sealant he discovered upon cleaning. He…
Taylor and Nick were friendly and professional. They did a great job. Would highly recommend this company to anyone!
Jonathon was wonderful and so were the 1200 sq feet of carpeting he cleaned. A+
Very happy with the speed, quality, and overall experience. Would recommend.
Friendly guys who showed up, reasonable price, and the carpets are clean.
They did a great job! The young man was polite, informative and got a 15 year old stain out!! Highly recommend.
Very pleasant experience! The team was very efficient. Gave me tips on moving forward with carpet care. Josh was even so kind as to help catch my dog who escaped during the process.
Very efficient! The team did a great job in record time, my house smells so good now it feels new! Thank you so much, I highly recommend.
Taylor did an amazing job! He was professional, hardworking, and the quality of his work exceeded our expectations. We were extremely happy with the results and will definitely be having him back next year! I highly recommend Taylor to anyone looking for reliable, top-notch service!
I had Steven and Jay. Professional, hardworking and respectful. Did such a nice job with air duct cleaning and no mess. I had them do carpets too. Not sure if these two are managers but if not, you should put them on a management track.
Taylor and Patrick were awesome, polite and professionl. Explained the process ahead of time and answered my questions patiently.
Two young men, very professional cleaned our house today from Stanley steamer. These guys were very thorough, very polite and very professional… Highly recommend!!
The technicians I had were quick, efficient, and very kind. They showed me things to do to manage the dog's husky hair. Would highly recommend.
Wonderful experience. Nicolas was dedicated to getting getting my carpet cleaned well and applying protectorant to help keep it clean. He was very personable and a wonderful representative for your company. I will highly recommend him to friends and family.
Had Stanley Steelers come out to deodorize & clean our carpet & Taylor was so professional and thorough. He was friendly and explained the entire process. He went the extra mile and even wiped down our lament on his way out! Will be a returning customer!
I have always had the best experiences with the Stanley Steemer crew out of Grimes so it was no surprise that Joshua did a OUTSTANDING job on my carpets this morning. He was professional, kind and courteous. He made sure to tell me when each area was done so that I could make sure I was satisfied with his work. I…
Carpet cleaning and spot cleaning. Josh and Patrick not only did a fantastic job on my carpets but were a delight to work with.
Brent and Nicholas were very thorough, friendly, efficient, and even hung my rugs on the deck for me. I highly recommend them!
The guys were great and they were quick - very friendly and professional!
Great work, they were professional and quick.
Nick and Will were professional, on time and did an amazing job on my carpets. They look brand new and smell so good! Great work!
Nick and Will were very professional. They did quick work left a clean carpet and cleaned up after themselves pleasant experience.
William did a fantastic job!!
Just got carpet cleaned by Nick and Steven at my son's house. WOW! They did an excellent job and they were very efficient too! I have been using Stanley Steemer for at least 40 years and I have never been disaapointed!!
Very knowledgeable and experienced! Did a great job and were very good to deal with. Great service and did a fantastic job cleaning our carpets!
Taylor and Patrick did a wonderful job! Very professional.
Always extremely friendly and attentive to your request of problem areas. We have older carpet light in color with a lot of traffic. Needed them to come back to redo a few areas, no problems, only apology for the need to return. They back their work. Carpet always looks great considering its age and wear. Thank you Stanley Steamer.
Taylor and Patrick with Stanley Steemer did a fantastic job on the carpets in my townhouse! They were on time, friendly, and efficient! The carpets look brand new!
Nick and Vik did a great job cleaning our carpets today! We have an elderly dog who has had a few accidents and they were able to get the stink out and the carpets look amazing!
Both gentlemen were very polite, clean and professional. They were upfront with costs and did a great job. I believe it was Steven and Brent. Will use again. 💥 Carpet was so clean when finished 💥
Nick and Josh worked magic on some pretty severe pet odor and stains from my senior dog and jerk of a cat!
The guys did a great job!
Jesus and Nicholas were AMAZING. They were friendly, helpful, and the carpets look fabulous. We will be lifelong Stanley Steemer customers!
Done a very good job, will use again and would recommend your services to others
Quick and efficient, polite, professional floors look great
Nick was amazing!!!
Nick is a professional. His knowledge shows in his work. Got out all of my stains and for an older carpet he made it look new. Great work ethic!
Josh was great. Worked hard and got lovely results even on stains in a jiffy. Would definitely recommend.
Super nice guys. Cared a lot about their product.
Nicholas did a great job cleaning my carpets and upholstery. He was very thorough in explaining the entire process.
Very happy with the two guys. They did an excellent job.
Stanley Steemer is totally reliable and does beautiful work. They’re on time. They’re friendly. And they do a great job.
Great cleaning and helped get paint out of our carpet from a dropped brush!
I live out in the country on an acreage. My home has a large amount of ceramic floor tile throughout. We are outdoors active - so in and out a lot. That combined with a very active outdoorsy large Golden Retriever causes my tile & grout to seriously sustain "dirt" abuse over time! I have used Stanley Steamer for…
These guys were amazing. And the customer service was so helpful when I needed an earlier time same day. They understood my issue and made it happen. And they were literally in and out in 40 min!!! I highly recommend Stanley Steemer for any carpet cleaning needs. I will now consider using them for air duct and dryer vent cleaning.
They did a great job and would highly recommend!
What an amazing job Josh and his partner did on my carpets. My light tan carpets look great. They were very professional and curteous. They took time to listen to my issues and did a great professional job.
Selling a home that had worn carpet with a lot of gray patches. The carpet turned out better than I hoped for.
Very professional and wonderful service!
Nicholas & Steven did a great job every time they came! I really appreciate everything that they have done & would highly recommend them to anyone!
Stanley Steemer did an outstanding job cleaning my carpets, air ducts, upholstery, and dryer vent. Taylor and Johnny were professional, efficient, and thorough from start to finish. They arrived on time, explained the entire process, and left everything looking and smelling incredibly fresh. The quality of their…
Johnathan and Nick arrived on time for my carpet cleaning. Both were very friendly and knowledgeable about their job. They did a great job. Thanks, Cindy
Nick and Brent were fantastic. They arrived during the scheduled window, walked me through their process, and answered all of my questions. The carpets look brand new and they were able to get the odors out with ease. Will definitely use them for our carpet cleaning needs in the future. Thanks guys!
They did a fantastic job at cleaning the carpets and tile in our house!
Nick and Brent did an amazing job on our carpets today. They were very efficient in their work and made sure I was satisfied with each room that they cleaned. The carpets look like they are brand new. I highly recommend and will use them for future cleaning needs.
They were very professional, polite and above all did a great job.
Nick and Will were very professional and thorough. They did a great job on everything and offered helpful advice too.
We continue to always appreciate the job done by Stanley Steemer! The teams do a great job, are polite and professional! We moved this year to a new construction home, so knew we needed to get our air ducts cleaned (along with our annual carpet cleaning) and the before/after pictures of the ducts proved it was money well spent!
Removed stains and deodorized areas I thought couldn’t be cleaned. Efficient, friendly, and knowledgeable.
Couldn’t be more happy with the staff or service this location provided! Would highly recommend to others and have added them as a preferred vendor on my website.
Had Stanley Steamer come out and do carpet cleaning, area rugs, dryer vent clean out and air duct clean out. Very professional and did a wonderful job. Worked mainly with Taylor and he is a great leader, friendly, knowledgeable and helpful. I will be a repeating customer.
Great service! Will and Brent were very professional and polite!
They did a great job and were very pleasant to work with.
Amazing! Had a roommate with cats that sprayed around my family room. Been fighting to remove the smell for months and now I am so grateful for the service.
Service was very good and professional
Good work and team was professional
Stanley Steemers was quick and reliable. Josh and Victor communicated effectively with me throughout the process. They cleaned my bedroom carpet and 2 staircases in 30 minutes. I was impressed at how great everything looked. I would most definitely use this company again.
Taylor and Brent were extremely professional, polite and proficient!! I highly recommend Stanley Steemer for their products, price and professionalism. Hands down, I will use them again.
Josh did a great job cleaning our carpets. It smells so good & fresh in here now. Will definitely use Stanley Steamer again.
Great service, friendly and timely crew. Job well done!
Josh and Brent did a fabulous job! So professional and were able to get all of our stains
I was pleased with the service of the young men who cleaned my carpet.
My carpet looks amazing!!! Taylor and Brent did an excellent job! very detailed and informative!!! such friendly guys that do excellent work!!!
The team did an amazing job!
They made my carpets look brand new after being heavily stained by multiple pets. And they are the best quality for a decent price
Amazing service! Taylor was great! Fast, friendly, went above and beyond! 10/10 service!
We found John and Victor professional, friendly and had a great knowledge of the process. They were very helpful and kind. You could tell they really enjoyed what they were doing. The quality of their work was superb. The office staff kept us informed and was right on with the appointment times and helpful in…
Excellent customer service. Josh and John were outstanding in explaining and provided me with exceptional service. Highly recommend.
Josh did a great job. Fast, efficient and the carpets look amazing!
Thanks Josh & Victor! Appreciate your timely work and courteous interactions.
They did an excellent job on the carpet!!! It smells clean and looks clean. There was a stain previously however you can barely see it now after they cleaned the carpet. Great excellent job. They were here on time as well. Thank you.
So happy with the quality of the cleaning!! Looks great. Feel great. Smells great. Professional team. Clear and upfront pricing. Highly recommend!!! Will be doing annual cleanings going forward.
Josh and Victor did an amazing job of cleaning our carpet and tile. It looks like new!
Taylor & Josh were great! Very professional, knowledgeable and friendly. The carpet and my sofa look awesome!!
Excellent service - friendly & grest wirkers!
We were very pleased with the two gentlemen that cleaned our carpets today. Polite and knowledgeable. Well done!!
On time. Very courteous and professional. Thank you for the service. We will be calling again in the future.
Stanley Steamer did a great job . They were very professional
The boys arrived within the time specified told me what they can do. Did their job quite well and they were off Highly recommend Stanley steamer.
Dante and Victor were great . However we are not satisfied with our carpet. It really doesn't look like it's been cleaned.
VERY professional! They listen to what I was saying and and followed everything requested! They got Oder out of my 25 year old carpet and were fast and efficient! You can tell they are good about their job and know What they are doing!!!
Always do a great job. Quick and professional!
Hector and Dante did an awesome job. They were respectful, hard working and made our carpets and tile look like new!
Excellent service. Highly recommend.
Dante and Victor came to my house to clean my carpets. They did a fantastic job. Highly recommend this company!
Excellent experience. Dante and Victor were great. Respectful And thorough.
Brent and Dante did a wonderful job on our carpets! We did three rooms and a hallway. They were kind, professional, and quick. Thankful for their work!
Both guys were amazing! 12/10 would recommend
Both Dante and Brent were very customer friendly They did a great job!
Will and Victor were very polite, respectful, and efficient. My carpet looks so much better!
The technicians William and Brice completed the job within 45 minutes. William communicated the process and what was to be expected. They did an excellent job!
Quick job with top notch quality!! Guys were respectable and got the job done. Thanks!!
Dante did a great job. Carpet looks clean.
Excellent
Very helpful friendly
Taylor was a great representative for the company, was friendly, thorough, and did excellent work.
Absolutely impressed with the attention to detail and level of professionalism.
The crew was terrific! Really appreciate their professionalism and help!
Josh and John were very professional and explained everything. Great job
The specialists were excellent and informative! I was able to schedule them the next day. We have cats and they cleaned up the carpets like new. Very fast service.
The technicians were polite and efficient. Good job!
The guys were awesome! They explained everything, and they answered all my questions. I would have them clean my carpet again. Thank you!
I called Stanley Steemer I they sent me out the Dream Team these guys took cleaning to another level, I mean I was so happy, the property is my rental and they had a dog, and that can be difficult to clean but they did it and im so pleased. Thanks Stanley Steemer for sending out a team who care about their job, and…
Carpets, rugs and chairs look so good! Will and Bryce were amazing! Great CS!
Steve and Victor were very curtious and thorough. They were quick and efficient. Very nice young men.
Taylor and Victor were professional, friendly and did an excellent job!
Nice job. Moved heavy furniture. Professional attitude.
Taylor took extra efforts to clean as best he could.
Very nice, explained everything in detail. Did exactly what they said they were going to do! Very professional!!
Brent and Taylor were great. They did a very thorough job on my 2 leather reclini chairs, sofa, and carpet.i will highly recommend these guys again.
Jon and Jacob did a great job cleaning our carpets! They were very kind and efficient! I will definitely will use Stanley Steamer in the future!
Very professional! Came in, made sure we were happy, cleaned up after themselves and left us with a rug that looks new again.
The team arrived exactly when they said they would. Their communication was clear, and they did a good job on the post cleaning walk-through. Their communication team members were polite and friendly. The cleaning was efficient.
Will and Jacob just came and did a fabulous job- very professional and polite, they were in and out in about an hour and cleaned up well. I will definitely use Stanley again for any future carpet cleaning needs! Compared to other quotes we got- Stanley was the most reasonable!
Victor and William were very professional and explained everything they were doing. The carpet looks great and I will be contacting them about more services.
Good on time service! I will use them again.
Great job with our carpets today! We are very happy with your service!
Super easy to book the appointment. The crew was on time and they did a great job.
Did a good job for a good price thank you .
They were great... on time... fast...communicated about what they were going to do... were clear about price... and asked me to review each room after they were done... Will and Victor were great... thanks again guys!
WOW Jacob and taylor did a fantastic job Jacob came to clean my carpet, and let’s just say the carpet wasn’t the only thing left looking good! He smelled amazing, was charming the whole time, and did a flawless job. He’s definitely welcome back anytime.
Will did a great job cleaning our carpet, his professionalism was very much appreciated.
Quick , easy and affordable ! I had 3 bedrooms , a hallway and stairs done to clean , deodorize and protect . I have two dogs , a cat and a toddler so the carpet gets neglected. Taylor and Victor were helpful and efficient. They did a fantastic job on the carpets and rug! Plus I had a large paint spot that was hard…
WILL WAS SUPER POLITE, FLOORS ARE SUPER CLEAN AND HE TOOK TIME TO HAVE ME CHECK HIS WORK. KEEP CRUSHING IT WILL.
Stanley Steemer technicians showed on time and did a great job. The carpet looks fresher and smells great. Thank you, you have my future business!
Before Stanley Steemer came, my carpet did not smell. After their service, it was horribly stinky. I'm not sure how we go from no issues to having issues after a cleaning service. Stanley Steemer said, well you didn't get the deodorizer, do you'll need that. In my experience, that should be free since the service…
Will was professional, had excellent communication skills, and ensured everything was to my satisfaction before leaving.
Taylor & Victor should be on America's Got Talent because they are magicians..! They made all of my carpets look absolutely brand new. I also had them clean one couch and it looks like it just came from the factory. This is the first time I've tried a steam clean service and I'm 100% sold on it. Will definitely use Stanley Steemer again.
Will and Brent did a fantastic job! They were professional, friendly, and very thorough. The carpets look great and smell fresh again. They took the time to explain everything and made sure we were happy with the results before they left. Highly recommend Stanley Steemer — especially Will and Brent — for anyone…
Steven did a fantastic job. He and the other gentleman were courteous and thorough. They took time to make sure our expectations were met. I would recommend them!
I had a fantastic experience with Stanley Steemer, and couldn’t be more pleased with the results! Taylor and Jacob were friendly, professional, and worked very efficiently . They showed up on time, explained the process thoroughly, and got right to work.
Absolutely an amazing experience! Punctual, efficient, and their staff was extremely friendly!
My experience with Will was fantastic. He was punctual, kind and thoughtful. The service was swift and well done. It couldn’t have been easier!
The team was prompt, efficient, and professional. And they did a great job.
Taylor and Brent were so professional at everything they do Taylor said he’s been doing this for 12 years and it really shows he’s such a great employee to Stanley steemer. They need more people like him.
Tyler and Josh did an excellent job. They are friendly and knowledgeable about ensuring that customer requests are handled professionally. I highly recommend them. Thank you.
The guys were polite, went right to work, and did a great job !!👏
Services provided were excellent. The online app is confusing, as the price listed was significantly lower than the price I was charged for after services we given.
The two gentlemen that came to my house were very courteous and very respectful to me and my home. They did a great job. I will use Stanley Steamer for my next carpet cleaning.
Josh and Victor were great workers. Arrived on time, and went above and beyond. They assisted with moving recliners and sofa, due to me being handicapped. Will see them next year, same date.
Outstanding service Duct cleaning and then carpet cleaning Professional courteous and friendly Highly recomend
Taylor did an amazing job like last time!! I would highly recommend him!!
Very professionaland respectful stuff ,they did an amazing job . They had boot covers, well dressed and talked to me step by step. No pressure on any add ons or any extra hidden fees. Charged exactly what they said they will. I Will definitely be calling them in the future. I highly recommend them.
Josh and Will are GOATED!!! Very friendly and Will even helped us move our couch. They took their time on the carpets - spotless and explained the process of the stains and removing them, etc. 🔥🔥🔥🔥
We were lucky to have Steven and Brent who were clean-cut, heartbreakingly sweet and kind, and careful in everything they said and did. My mother credits them with the sale of her house because they would not leave until they felt they had done everything possible in a 65 year old house to make it shine! First class…
I had a fantastic experience with Stanley, and couldn’t be more pleased with the results! Josh and Victor were friendly, professional, and worked very efficiently . They showed up on time, explained the process thoroughly, and got right to work. My carpets were in desperate need of a deep clean (stains from pets,…
Stanley Steemer just left! We have very clean carpets! They texted when they were on their way and showed up right on time. They were fast, friendly, and professional. We are very pleased!
Josh and Victor were on time, very professional by taking the time to explain things to us. They do a great job! Will absolutely use again.
Josh was great to work with!
Josh was incredibly helpful with laying out the whole process for cleaning out carpet! He was quick and cleaned everything up perfectly. Big shout out to him and Stanley Steamer!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 327 | $176–$340 |
| General carpet cleaning | 138 | $170–$334 |
| Pet stain & odor removal | 121 | $139–$360 |
| Upholstery cleaning | 67 | $189–$359 |
| Carpet cleaning | 66 | $146–$310 |
| Area rug cleaning | 49 | $170–$447 |
| HVAC duct & vent cleaning | 39 | $292–$928 |
| Flood cleanup | 6 | $189–$614 |
