How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%99+14Replies to reviews 7%89+6.3Craft & service penalty83−1.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREStanley Steemer
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #72Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 1,495 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for general carpet cleaning
Clear ✕All 139 Google reviews tagged “General carpet cleaning”
Nick and Evan did an exceptional job with our carpets, rugs and chairs! They were also thoughtful about our concerns, polite and considerate. This is the second time we have used Stanley Steemer and we are happy with the service. We have used them for carpets and air vent cleaning. We notice a huge difference to the air quality in our home.
Tyler and Carl was Very professional and efficient.great work!!
Technicians did a fantastic job. They were polite, professional and good at their job. My carpets and rug look brand new. Would recommend.
Great level service. The technician was knowledgeable, courteous and helpful. Also the process was very simple and just what we needed in the mixed a move for my daughter first home. We started with another company (Actually Clean -Buyer beware) and quickly pivoted to a company more well known and so glad we did.…
Our technician Josh was timely, friendly, and did a great job on the carpets. The price was reasonable and Stanley Steamer was able to get us on the schedule pretty last minute when nobody else had availability. Would definitely hire again.
Very happy with the speed, quality, and overall experience. Would recommend.
Carpet cleaning and spot cleaning. Josh and Patrick not only did a fantastic job on my carpets but were a delight to work with.
They took there time and done a wonderful job! Nicholas and Patrick were very personable and answered every question I had. I will definitely be requesting them on the next appointment! Thank you!
Always extremely friendly and attentive to your request of problem areas. We have older carpet light in color with a lot of traffic. Needed them to come back to redo a few areas, no problems, only apology for the need to return. They back their work. Carpet always looks great considering its age and wear. Thank you Stanley Steamer.
Done a very good job, will use again and would recommend your services to others
Taylor and Brent were very professional and courteous. Worked quickly, but efficiently. Job was completed in the time they estimated.
Very efficient and professional
I live out in the country on an acreage. My home has a large amount of ceramic floor tile throughout. We are outdoors active - so in and out a lot. That combined with a very active outdoorsy large Golden Retriever causes my tile & grout to seriously sustain "dirt" abuse over time! I have used Stanley Steamer for…
Nicholas & Steven did a great job every time they came! I really appreciate everything that they have done & would highly recommend them to anyone!
Couldn’t be more happy with the staff or service this location provided! Would highly recommend to others and have added them as a preferred vendor on my website.
Nicholas was great to work with. Explained everything. He was very friendly, helpful and personable. He also did a great job and my carpets look great!
Had Stanley Steamer come out and do carpet cleaning, area rugs, dryer vent clean out and air duct clean out. Very professional and did a wonderful job. Worked mainly with Taylor and he is a great leader, friendly, knowledgeable and helpful. I will be a repeating customer.
Stanley steemer always does a great job for a great price! Their crew is knowledgeable and do everything possible to help make your home look good!
Taylor and Brent were extremely professional, polite and proficient!! I highly recommend Stanley Steemer for their products, price and professionalism. Hands down, I will use them again.
3/30/26 - Our carpet cleaning tech, Will did an absolute fantastic job. Stanley Steamer has done an excellent job for us each and every time. PREVIOUSLY: Excellent Job. Our lead tech, tech Faruk and his partner, Tyrrell did a fantastic job cleaning our carpet. We’ve utilized Stanley Steamer in the past and will definitely use them again in the future.
Josh and Brent did a fabulous job! So professional and were able to get all of our stains
The team did an amazing job!
Very polite guys. Carpet looks nice! Thank you
They were on time and polite. Answered questions as they came up and explained everything as they worked.
Oh my gosh everything looks wonderful!! Just great service. My white carpet looks like new. THANKS
I have lived in my home for 15 years and have utilized Stanley Steemer during this tenure. I tried 2 other companies that uses the chemical stuff and this was a huge mistake. For me, there is nothing better than hot water extraction! Will and Victor were very professional and respectful, I'm a Stanley Steemer…
Dante was excellent! Great customer service and he did a great job on our carpets.
I was surprised how reasonably priced they are for cleaning my old carpet. Joshua and Victor were professional, friendly, and fast. Carpet looks almost brand new and the stains from when I moved here are gone. I will definitely call this company again.
Always a great job and excellent service for our twice a year cleaning! Dante and Victor were efficient, knowledgeable and courteous. Thanks again!
VERY professional! They listen to what I was saying and and followed everything requested! They got Oder out of my 25 year old carpet and were fast and efficient! You can tell they are good about their job and know What they are doing!!!
Will and Brent was very polite and very professional as well and explained what they would be doing as well....I would highly recommend them and will also be using this service again as well ...Highly satisfied !! Thanks Stanley Steemer..
Excellent service. Highly recommend.
Quick job with top notch quality!! Guys were respectable and got the job done. Thanks!!
John and Dante did an excellent job cleaning my carpets and scrubbing and sealing my tile floors. Very courteous and pleasant. I was very pleased with their work.
Brent and Taylor were both very efficient at at their jobs! After they arrived, everything was finished all within 30 minutes and they were both very nice and professional and the carpet looked and smelled amazing when they were done!
The employees were extremely courteous. They totally explained what they were going to do and were very efficient. One did the stairs and the other the bedrooms. It smelled clean and changed the color of the carpets! (They were pretty dirty!). We had 2 small dogs, one a pup, one very old which meant accidents.…
Quick , easy and affordable ! I had 3 bedrooms , a hallway and stairs done to clean , deodorize and protect . I have two dogs , a cat and a toddler so the carpet gets neglected. Taylor and Victor were helpful and efficient. They did a fantastic job on the carpets and rug! Plus I had a large paint spot that was hard…
I had a fantastic experience with Stanley Steemer, and couldn’t be more pleased with the results! Taylor and Jacob were friendly, professional, and worked very efficiently . They showed up on time, explained the process thoroughly, and got right to work.
Evan and Taylor did an excellent job of cleaning our carpet and our tile and grout! Evan has done work for us before so I was very happy to see him again! Really nice work! Jane Brown
Awesome job.
Came when they said they would. Explained service and cost well. Worked efficiently to get the job done quickly. Very pleasant.
The employees here are fantastic, especially noah. They did a great job and it was a lot quicker than I thought it would be.
Noah, our carpet cleaning technician, was on-time, polite, and efficient. My dog Wilbur, really took a shine to him! We will definitely hire Stanley Steemer again!
Noah and Tyler recently cleaned my home. They did an excellent job and provided great detail to the process taking place and what the overall outcome would be. Highly recommend their services and these wonderful technicians!
Awesome job and smells great.
The team was wonderful. Considerate and did a fantastic job on my carpets. I don’t bother calling anyone else to do the job because they do such a great job and are reliable
They were professional and did a great job! I recommend their services.
We were very pleased with the professionalism and efficiency of Tyler and Victor from Stanley Steamer. They were wonderful representatives of the company and did a great job with our carpet cleaning. We will definitely use them in the future.
Friendly technicians (Taylor and Will) did a great job on my carpets. I’ve used Stanley STEEMER several times and have always been pleased! They arrive on time, work quickly, are very friendly, and I will continue to use these people for the foreseeable future. Stu Bassman
Great service and friendly staff!
It was great they did a great job very professional explained everything ahead before they started.
Good service, did a good job on carpets. Had me look at the carpets to make sure he did a good job. Good customer service.
The guys were on time, did a thorough job, and explained everything well. Thanks!
Best professionals. Britt and Harris
Stanley Steemer always does a great job for me! With two Dachshunds, I'm always calling them and they always work me in and do a great job in a timely manner. I highly recommend them as I've used them for over twenty years. Edit: Tyler is my favorite and who I always want to come to my house and clean my carpets!…
Professional, quick and you could tell he really cared! Thank you!
These 2 were so nice. Filled me in on everything they were doing. Wanted to make sure I was happy. I appreciate how professional they are yet care about the service and quality. Thank you so much. Very satisfied.
Evan gave excellent service regarding the cleaning and customer satisfaction. Very attentive and made sure I was satisfied with the service provided. Great job!! Highly recommend.
Tile grout cleaning
They were fast and prompt. Really appreciate the fantastic service.
Excellent service, the cleaners were very professional and friendly,
I am so glad I called, you guys did a GREAT job! Everything is nice and clean, keep up the good work.
They did an amazing job! They asked about areas I wanted extra attention on and added additional services the day of. They smell like new and look amazing. Will definitely be using Stanley Steemer again!
Very professional and did a great job. Didn't take long at all. Would definitely have them back again.
Evan and Faruk came to clean our carpets and HVAC duct work. They were very professional. They worked diligently and took time to explain what and how they were doing. I felt like I maybe could have hired a less expensive company, but the quality and service were outstanding! I would recommend these two gentlemen to anyone in need of good service.
He did a great job. Quick ad good work
They showed up on time, very professional, went over everything with me. Went above and beyond
Both gentlemen were very friendly professional, and answered my questions, surprised how quick they were. all looks great so far, just waiting on carpet to dry like they recommended. Kudos to both gentleman.
I would definitely use Harris and Faruk again. Two of the nicest young men I have ever met
This is the second time we’ve had this crew to work on carpet cleaning. Super professional, polite, kind, and clean! Highly recommend!
They were very courteous and professional! Harris explained everything and they were very clean and neat. They got right to work and were fast+ Very good!
Great thorough cleaning and overall service! Such a knowledgeable and polite team who take their time to do the job!
Service went great, I would highly recommend Harris. Very professional.
The two gentlemen cleaning our carpets were on time, friendly, efficient, informational and caring. Will certainly use Stanley Steemer again.
Both of these gentlemen were so pleasant and so nice. It was so refreshing to see this and to have this in my home. The questions that I asked were answered so thorough it was amazing. I added on a few things that I had not originally. He gave me the price without me even asking. I would absolutely recommend them to…
Great service! Very quick and excellent results. Highly satisfied.
The guys did a great job cleaning my carpets and were very professional.
Harris and Evan were amazing and quick so I could get my business open for the day! Thank you! We will be using your services in the future and will continue to refer you!
The carpets look great! They were full of stains and he got them out! Stanley Steamer always does a great job!
Always the best! Professional and efficient. Had some really difficult stains that they took great care of! Because of Stanley Steemer this carpet has a few years left looking fabulous. Thanks again!
The guys were very nice and explained what we need to do to care for our carpets and what to do for drying.
Haris did a great job, was courteous and on time
Very nice work and the technician did an amazing job.
In and out in 1 hour, cleaning 6 rooms and high traffic areas.
Great service and great price! Taylor K helped us out and gave us other service suggestions without being pushy. We'll definitely be using this service again!
He has very good attitude and provisionally, completed the job.
Extremely professional. Excellent job!
Very professional and courteous service provided by Evan and Chris. Excellent value for the money. Highly recommend this company
Did a nice job. Wish they would have wiped the water off my wood floors is my only complaint.
Had my carpets cleaned and my air duct and dryer vents cleaned out. Very professional, makes sure you understand what’s going on and explains what they are doing before they do it.
Amazing work today. We call about once a year to get steam cleaning and deodorize. This time they saved my carpet from a pet urine + metal filing cabinet rust stain. Would recommend and definitely will use again.
Evan and the gentleman with him were super friendly. They explained the process and what they would be doing. They did a great job cleaning the carpets and steps!
Great customer service. Showed up on time and did an excellent job.
Technician did a super job. Explained everything very clearly and performed his job professionally.
Taylor and Tyler were professional through the entire process. Showing me the progress they made along the way getting out some pretty stubborn stains. Smells amazing, and looks great. Highly recommend.
They were in and out in 20 minutes and got every pet stain out of the areas I wanted cleaned because I had moved my furniture ahead of time. Highly recommend. Great service.
Very professional, prompt, and thoughtful! They did a great job!
Evan and his partner did a phenomenal job on our couch, area rugs and whole house carpet cleaning. Their spot remover worked! They were extremely professional and took time to explain their process along the way. I would absolutely recommend Stanley Steemer to anyone who is looking for upholstery and carpet cleaning to be done ! A++++
Very professional. Explained everything very thoroughly about what they were going to do and what to expect after they were done. They had me take a look when they were complete to ensure quality. Broke down all the charges on the bill. Evan was outstanding. Highly recommend. I will be calling them again in the future.
Absolutely loved my experience today! I was able to do a quote online and set a appt, which was only a week out. The guys who came out where so polite and took the time to walk me through everything and set great expectations on the outcome. My carpet is 7+yrs old with pet and heavy traffic and they made my carpet…
AMAZING SERVICE Very good service, super nice and professional employees. My carpets cleaned up very well and I was very happy with the finished product. 10/10 would recommend.
I used there service and it was great🤣
Absolutely Recommend! As they have good old fashioned Customer service! Really listen to you and your cleaning needs & get it taken care of in efficient & timely manner. Had Stanley Steamer clean carpets , upholstery , pet stains & even did fantastic job on grout cleaning service. Will definitely be using again.
The crew was on time and perfectly professional. They got the stains out of my rug, couch and rug. They addressed my concerns about the chemicals used and kids. Very great service and I will call them to clean again.
Made a phone call today inquiring about carpet cleaning with special concern about a pet odor problem. Liked what I heard so I wanted to schedule a appointment. I was surprised by being told they could come to my home the same day for service. The two gentleman that showed up to my house within the time they said…
Everyone is always so friendly, from the office to the technicians. Very professional and will continue to recommend them!
These guys that came to my place were nothing but respectful, hard and detailed workers. My stains are gone, it was a very pleasant experience. I will be telling my family and friends who to call when needed for sure!
When they came they tried to get started right away without explaining anything to me. I told them I wanted my rug done as well with the carport, they told me “ok” they didn’t do that! They only did the rug and left the carpet underneath dirty!! They didn’t move my couch to do underneath that carpet as well. They…
Excellent service and staff! Highly recommend these guys. They were professional, they got everything done pretty quick, and explained everything.
Guys showed up on time and did an amazing job!!!!
I’ve have used them many times! They are prompt, courteous, professional, and clean . My home looks and smells like new every time I use them. I have tried other companies in the past, and they never measure up to Stanley Steemer.
😡😡😡😡😡very rude pple on the field especially one guy on the field,even using insulting words. The price given on the office changes when they are halfway done,and they do the job in a HURRY and Carelessly to go to another job ,any question asked is a waste of time🤨🤨🤨 the tell you that pple in the office…
DO NOT use this company. Tried them for a carpet cleaning because there was a wait with the regular company I use. They spent just under 30 minutes cleaning 3 bedrooms, a living room, and a staircase. They used my water supply. Wore their shoes without covers including after the carpet was wet as they walked…
Horible location Do not use them for any services
Brad and Evan came to the house and did an AMAZING job. They went above and beyond on cleaning. We had everything picked up, but they even moved the couches and dealt with all the things that had fallen under the couches from the kids. I didn't expect that level of service. They were very professional and kind.…
We hired Stanley Steemer to clean all the carpets in our home. They were right on time, so polite and informative, and did an amazing job. The two young men who cleaned our carpets were just the nicest people anyone could ask to work with. They paid attention to specific spots, were thorough in their review of work,…
First of all the two men that showed up we’re on time and ready to work. Great job Chris and Tyler. After a few minutes of prep and planning they began moving our furniture and cleaning the carpets. In addition I had to call Ben the manager the following day to switch my payment which he accompanied with pleasure.…
Great service and Quality.
The crew that came out did a great job! Very professional, knowledgeable and seemed to actually care! Thank you Stanley Steemer!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 327 | $176–$340 |
| General carpet cleaning | 138 | $170–$334 |
| Pet stain & odor removal | 121 | $139–$360 |
| Upholstery cleaning | 67 | $189–$359 |
| Carpet cleaning | 66 | $146–$310 |
| Area rug cleaning | 49 | $170–$447 |
| HVAC duct & vent cleaning | 39 | $292–$928 |
| Flood cleanup | 6 | $189–$614 |
