How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%99+14Replies to reviews 7%89+6.3Craft & service penalty83−1.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREStanley Steemer
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #72Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 1,495 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for pet stain & odor removal
Clear ✕All 123 Google reviews tagged “Pet stain & odor removal” · showing 40
Had carpets cleaned and deodorized. The crew - Nicholas & Evan - were amazing. Explained everything. Answered questions. Completely exceeded my expectations. 1st time customer. Will 100% use again.
Cael and Taylor were great and very respectful. Our carpet and steps look great! They were very fast and efficient! They were very helpful and flexible for our cleaning needs. We really appreciated their help
Tyler and Carl was Very professional and efficient.great work!!
Taylor did a phenomenal job on our carpet. He got stains out that I thought I would never get rid of. We thought we would need new carpet, but after Taylor tackled it quickly efficiently and professionally, new carpet is no longer a question! it looks brand new and smells wonderful. He even took the time to help out…
Taylor K with Stanley Steamers was friendly, professional, and quick! Appreciated him taking time to answer all our questions. Would highly recommend.
Taylor and Tyler came in and immediately got to work they took their time to explain the process. They got 2 years of stains and pet smell out of our carpets! High traffic areas looked brand new! Thank you so much we will definitely be setting up routine 6 month cleanings! For living room, dining room, staircase and hallway we paid $250!
Technicians did a fantastic job. They were polite, professional and good at their job. My carpets and rug look brand new. Would recommend.
Great level service. The technician was knowledgeable, courteous and helpful. Also the process was very simple and just what we needed in the mixed a move for my daughter first home. We started with another company (Actually Clean -Buyer beware) and quickly pivoted to a company more well known and so glad we did.…
Tyler and Noah are a great team and work well together. They were professional and knowledgeable and cleaned my 13 year old carpet up like new. I only use Stanley Steemer on my carpets. Thank you for sending me a great team. Addendum: I needed my carpets cleaned again after my geriatric dog passed. He made some…
I was able to easily schedule through the website. Thorough and efficient work done by John and Alex. Great guys! Highly recommend!
Team was very thorough and attentive to our concerns. Very respectful and took care of our furniture. Results were fascinating!
Nick and Brent from SS were the up most professionals. They do amazing work!
Nick and Tyler did a great job at getting pet odors out of our carpet. Highly recommend using Stanley Steemer's services.
Nick and Brent were great. Efficient, knowledgeable, and professional.
Josh was knowledgeable, thorough, and took extra care with my aged stone flooring to ensure an excellent clean without inflicting any undue harm. He was able to discuss the state of the floor in an understandable manner and knew the history of the floor based on layers of sealant he discovered upon cleaning. He…
Both reps were personable, knowledgeable, and professional. They recommended a different carpet cleaner for dog accidents, as the one I was currently using leaves a residue and therefore attracted more dirt! They were on time, explained the process and the cost, did a great job!
Taylor did an amazing job! He was professional, hardworking, and the quality of his work exceeded our expectations. We were extremely happy with the results and will definitely be having him back next year! I highly recommend Taylor to anyone looking for reliable, top-notch service!
Taylor and Patrick were awesome, polite and professionl. Explained the process ahead of time and answered my questions patiently.
The technicians I had were quick, efficient, and very kind. They showed me things to do to manage the dog's husky hair. Would highly recommend.
Carpet cleaning and spot cleaning. Josh and Patrick not only did a fantastic job on my carpets but were a delight to work with.
Always extremely friendly and attentive to your request of problem areas. We have older carpet light in color with a lot of traffic. Needed them to come back to redo a few areas, no problems, only apology for the need to return. They back their work. Carpet always looks great considering its age and wear. Thank you Stanley Steamer.
The technicians did an amazing job!! They were extremely professional and courteous. I will most definitely use their services in the future!!
What an amazing job Josh and his partner did on my carpets. My light tan carpets look great. They were very professional and curteous. They took time to listen to my issues and did a great professional job.
Nicholas & Steven did a great job every time they came! I really appreciate everything that they have done & would highly recommend them to anyone!
Fast, friendly, and cleanup excellence...Explained all services beforehand, and added on dryer vent service at this time too. Will continue to use this service for my next cleaning. Very impressive crew!!!
Nick and Brent were fantastic. They arrived during the scheduled window, walked me through their process, and answered all of my questions. The carpets look brand new and they were able to get the odors out with ease. Will definitely use them for our carpet cleaning needs in the future. Thanks guys!
Couldn’t be more happy with the staff or service this location provided! Would highly recommend to others and have added them as a preferred vendor on my website.
Had Stanley Steamer come out and do carpet cleaning, area rugs, dryer vent clean out and air duct clean out. Very professional and did a wonderful job. Worked mainly with Taylor and he is a great leader, friendly, knowledgeable and helpful. I will be a repeating customer.
Amazing! Had a roommate with cats that sprayed around my family room. Been fighting to remove the smell for months and now I am so grateful for the service.
Stanley steemer always does a great job for a great price! Their crew is knowledgeable and do everything possible to help make your home look good!
Taylor and Brent were extremely professional, polite and proficient!! I highly recommend Stanley Steemer for their products, price and professionalism. Hands down, I will use them again.
Josh did a great job cleaning our carpets. It smells so good & fresh in here now. Will definitely use Stanley Steamer again.
Josh and Brent did a fabulous job! So professional and were able to get all of our stains
The team did an amazing job!
Great job. They were on time and finished quickly.
Oh my gosh everything looks wonderful!! Just great service. My white carpet looks like new. THANKS
Excellent customer service. Josh and John were outstanding in explaining and provided me with exceptional service. Highly recommend.
As always, an amazing job! We’ve gotten our sectional cleaned as well as our carpets! The dog smell from previous owners is completely gone!
I was surprised how reasonably priced they are for cleaning my old carpet. Joshua and Victor were professional, friendly, and fast. Carpet looks almost brand new and the stains from when I moved here are gone. I will definitely call this company again.
Taylor & Josh were great! Very professional, knowledgeable and friendly. The carpet and my sofa look awesome!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 327 | $176–$340 |
| General carpet cleaning | 138 | $170–$334 |
| Pet stain & odor removal | 121 | $139–$360 |
| Upholstery cleaning | 67 | $189–$359 |
| Carpet cleaning | 66 | $146–$310 |
| Area rug cleaning | 49 | $170–$447 |
| HVAC duct & vent cleaning | 39 | $292–$928 |
| Flood cleanup | 6 | $189–$614 |
