How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%99+14Replies to reviews 7%89+6.3Craft & service penalty83−1.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREStanley Steemer
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #72Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 1,495 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for pet stain & odor removal
Clear ✕All 123 Google reviews tagged “Pet stain & odor removal” · showing 120
Had carpets cleaned and deodorized. The crew - Nicholas & Evan - were amazing. Explained everything. Answered questions. Completely exceeded my expectations. 1st time customer. Will 100% use again.
Cael and Taylor were great and very respectful. Our carpet and steps look great! They were very fast and efficient! They were very helpful and flexible for our cleaning needs. We really appreciated their help
Tyler and Carl was Very professional and efficient.great work!!
Taylor did a phenomenal job on our carpet. He got stains out that I thought I would never get rid of. We thought we would need new carpet, but after Taylor tackled it quickly efficiently and professionally, new carpet is no longer a question! it looks brand new and smells wonderful. He even took the time to help out…
Taylor K with Stanley Steamers was friendly, professional, and quick! Appreciated him taking time to answer all our questions. Would highly recommend.
Taylor and Tyler came in and immediately got to work they took their time to explain the process. They got 2 years of stains and pet smell out of our carpets! High traffic areas looked brand new! Thank you so much we will definitely be setting up routine 6 month cleanings! For living room, dining room, staircase and hallway we paid $250!
Technicians did a fantastic job. They were polite, professional and good at their job. My carpets and rug look brand new. Would recommend.
Great level service. The technician was knowledgeable, courteous and helpful. Also the process was very simple and just what we needed in the mixed a move for my daughter first home. We started with another company (Actually Clean -Buyer beware) and quickly pivoted to a company more well known and so glad we did.…
Tyler and Noah are a great team and work well together. They were professional and knowledgeable and cleaned my 13 year old carpet up like new. I only use Stanley Steemer on my carpets. Thank you for sending me a great team. Addendum: I needed my carpets cleaned again after my geriatric dog passed. He made some…
I was able to easily schedule through the website. Thorough and efficient work done by John and Alex. Great guys! Highly recommend!
Team was very thorough and attentive to our concerns. Very respectful and took care of our furniture. Results were fascinating!
Nick and Brent from SS were the up most professionals. They do amazing work!
Nick and Tyler did a great job at getting pet odors out of our carpet. Highly recommend using Stanley Steemer's services.
Nick and Brent were great. Efficient, knowledgeable, and professional.
Josh was knowledgeable, thorough, and took extra care with my aged stone flooring to ensure an excellent clean without inflicting any undue harm. He was able to discuss the state of the floor in an understandable manner and knew the history of the floor based on layers of sealant he discovered upon cleaning. He…
Both reps were personable, knowledgeable, and professional. They recommended a different carpet cleaner for dog accidents, as the one I was currently using leaves a residue and therefore attracted more dirt! They were on time, explained the process and the cost, did a great job!
Taylor did an amazing job! He was professional, hardworking, and the quality of his work exceeded our expectations. We were extremely happy with the results and will definitely be having him back next year! I highly recommend Taylor to anyone looking for reliable, top-notch service!
Taylor and Patrick were awesome, polite and professionl. Explained the process ahead of time and answered my questions patiently.
The technicians I had were quick, efficient, and very kind. They showed me things to do to manage the dog's husky hair. Would highly recommend.
Carpet cleaning and spot cleaning. Josh and Patrick not only did a fantastic job on my carpets but were a delight to work with.
Always extremely friendly and attentive to your request of problem areas. We have older carpet light in color with a lot of traffic. Needed them to come back to redo a few areas, no problems, only apology for the need to return. They back their work. Carpet always looks great considering its age and wear. Thank you Stanley Steamer.
The technicians did an amazing job!! They were extremely professional and courteous. I will most definitely use their services in the future!!
What an amazing job Josh and his partner did on my carpets. My light tan carpets look great. They were very professional and curteous. They took time to listen to my issues and did a great professional job.
Nicholas & Steven did a great job every time they came! I really appreciate everything that they have done & would highly recommend them to anyone!
Fast, friendly, and cleanup excellence...Explained all services beforehand, and added on dryer vent service at this time too. Will continue to use this service for my next cleaning. Very impressive crew!!!
Nick and Brent were fantastic. They arrived during the scheduled window, walked me through their process, and answered all of my questions. The carpets look brand new and they were able to get the odors out with ease. Will definitely use them for our carpet cleaning needs in the future. Thanks guys!
Couldn’t be more happy with the staff or service this location provided! Would highly recommend to others and have added them as a preferred vendor on my website.
Had Stanley Steamer come out and do carpet cleaning, area rugs, dryer vent clean out and air duct clean out. Very professional and did a wonderful job. Worked mainly with Taylor and he is a great leader, friendly, knowledgeable and helpful. I will be a repeating customer.
Amazing! Had a roommate with cats that sprayed around my family room. Been fighting to remove the smell for months and now I am so grateful for the service.
Stanley steemer always does a great job for a great price! Their crew is knowledgeable and do everything possible to help make your home look good!
Taylor and Brent were extremely professional, polite and proficient!! I highly recommend Stanley Steemer for their products, price and professionalism. Hands down, I will use them again.
Josh did a great job cleaning our carpets. It smells so good & fresh in here now. Will definitely use Stanley Steamer again.
Josh and Brent did a fabulous job! So professional and were able to get all of our stains
The team did an amazing job!
Great job. They were on time and finished quickly.
Oh my gosh everything looks wonderful!! Just great service. My white carpet looks like new. THANKS
Excellent customer service. Josh and John were outstanding in explaining and provided me with exceptional service. Highly recommend.
As always, an amazing job! We’ve gotten our sectional cleaned as well as our carpets! The dog smell from previous owners is completely gone!
I was surprised how reasonably priced they are for cleaning my old carpet. Joshua and Victor were professional, friendly, and fast. Carpet looks almost brand new and the stains from when I moved here are gone. I will definitely call this company again.
Taylor & Josh were great! Very professional, knowledgeable and friendly. The carpet and my sofa look awesome!!
Excellent service - friendly & grest wirkers!
Always a great job and excellent service for our twice a year cleaning! Dante and Victor were efficient, knowledgeable and courteous. Thanks again!
VERY professional! They listen to what I was saying and and followed everything requested! They got Oder out of my 25 year old carpet and were fast and efficient! You can tell they are good about their job and know What they are doing!!!
Excellent service. Highly recommend.
Quick job with top notch quality!! Guys were respectable and got the job done. Thanks!!
Nice job. Moved heavy furniture. Professional attitude.
Taylor took extra efforts to clean as best he could.
Quick , easy and affordable ! I had 3 bedrooms , a hallway and stairs done to clean , deodorize and protect . I have two dogs , a cat and a toddler so the carpet gets neglected. Taylor and Victor were helpful and efficient. They did a fantastic job on the carpets and rug! Plus I had a large paint spot that was hard…
Steven did a fantastic job. He and the other gentleman were courteous and thorough. They took time to make sure our expectations were met. I would recommend them!
Evan and Taylor did an excellent job of cleaning our carpet and our tile and grout! Evan has done work for us before so I was very happy to see him again! Really nice work! Jane Brown
Absolutely an amazing experience! Punctual, efficient, and their staff was extremely friendly!
Came when they said they would. Explained service and cost well. Worked efficiently to get the job done quickly. Very pleasant.
Taylor did an amazing job like last time!! I would highly recommend him!!
We were lucky to have Steven and Brent who were clean-cut, heartbreakingly sweet and kind, and careful in everything they said and did. My mother credits them with the sale of her house because they would not leave until they felt they had done everything possible in a 65 year old house to make it shine! First class…
Josh & Will were great! Its night and day from when they got here to when they finished. My stone tile entry way is my favorite and they made it look brand new again!
Josh and Victor were on time, very professional by taking the time to explain things to us. They do a great job! Will absolutely use again.
Josh & Brent did a wonderful job cleaning & sealing the grout in my floor tile. They were in and out in about an hour completing a job that would have taken me hours. My floors look like new! I would highly recommend their service.
Steven and Johnny arrived on the time designated! Introduced themselves and explained in detail how they would perform the cleaning that I requested. They asked me what I needed done also. Prompt courteous service. They asked me to inspect each room as they finished cleaning to be sure it was to my satisfaction! The…
I hired Stanley Steemer for carpet cleaning during our move out process. I was on an extremely tight schedule and needed next-day service. The scheduler assured me that wouldn't be an issue and we were able to find a time that worked. She was thorough when gathering the information about the carpets to accurately…
Noah and Tyler recently cleaned my home. They did an excellent job and provided great detail to the process taking place and what the overall outcome would be. Highly recommend their services and these wonderful technicians!
Taylor and Noah did a wonderful job cleaning my carpets, rug, and furniture today. They were very professional. I will definitely have them back in the future.
Josh and Victor did a great job!
Awesome job and smells great.
The team was wonderful. Considerate and did a fantastic job on my carpets. I don’t bother calling anyone else to do the job because they do such a great job and are reliable
Great service and friendly staff!
Evan was very professional and did a thorough job. Will use him again.
They did a great job
Tyler was great! Can’t say enough good things about him. Worked fast and efficiently.
Have had them out several times (I have three dogs and the carpets get dirty quickly) and they are always professional and do a great job.
Stanley Steemer always does a great job for me! With two Dachshunds, I'm always calling them and they always work me in and do a great job in a timely manner. I highly recommend them as I've used them for over twenty years. Edit: Tyler is my favorite and who I always want to come to my house and clean my carpets!…
Professional, quick and you could tell he really cared! Thank you!
Harrison and Fauk were fantastic. They explained every thing completely and were done in record time!!! I will ask for them by name in the future!!
Service was exceptional!
I go through Stanley Steemer every time I need my carpet steam cleaned never disappoint, the guys do a great job and they communicate with me through out the process.
They did an amazing job! They asked about areas I wanted extra attention on and added additional services the day of. They smell like new and look amazing. Will definitely be using Stanley Steemer again!
They were very professional and fast at what they do. My carpets smell amazing. Thank you for your quick process.
Evan and Faruk came to clean our carpets and HVAC duct work. They were very professional. They worked diligently and took time to explain what and how they were doing. I felt like I maybe could have hired a less expensive company, but the quality and service were outstanding! I would recommend these two gentlemen to anyone in need of good service.
They showed up on time, very professional, went over everything with me. Went above and beyond
Guys were friendly and professional did a very thorough job made the carpet look awesome.
This is the second time we’ve had this crew to work on carpet cleaning. Super professional, polite, kind, and clean! Highly recommend!
Haris and Faruk are very professional and informative when it comes to cleaning and the needs of your carpet. I had a great experience with them showing the effects of the cleaning and how to maintain. My new home was transformed from a dingy brown color to the bright gray. Highly Recommend getting these two as your service professionals.
Great thorough cleaning and overall service! Such a knowledgeable and polite team who take their time to do the job!
Great service! Very quick and excellent results. Highly satisfied.
Great work and very descriptive!
Fantastic Service! Great workers who do awesome work! Very quick and easy!
The carpets look great! They were full of stains and he got them out! Stanley Steamer always does a great job!
Harris was so professional and kind. He did such an amazing job cleaning my carpet, area rug, and tile/grout. Will be requesting him again! Thanks Harris!
Technician was very courteous and knowledgeable. Was obvious he wanted to do a good job. Was very very pleased with the outcome.
Taylor and gage did an amazing job helping us get our carpets cleaned from some of our pet stains!! I would recommend them to anyone needing any of there services
Taylor and Tyler were on time, courteous, professional and did a great, thorough cleaning.
We had another great experience using Stanley Steamer. Evan in particular did an amazing job! We will continue using this company for any carpet/upholstery cleaning
Did a nice job. Wish they would have wiped the water off my wood floors is my only complaint.
Amazing work today. We call about once a year to get steam cleaning and deodorize. This time they saved my carpet from a pet urine + metal filing cabinet rust stain. Would recommend and definitely will use again.
Evan and the gentleman with him were super friendly. They explained the process and what they would be doing. They did a great job cleaning the carpets and steps!
Technician did a super job. Explained everything very clearly and performed his job professionally.
Taylor and Tyler were professional through the entire process. Showing me the progress they made along the way getting out some pretty stubborn stains. Smells amazing, and looks great. Highly recommend.
UPDATE::after leaving this review I was immediately contacted by the manager ofthe Grimes office. Him and another manager cane to my house and made it right. They re did the rooms and they look 100xs better. I really appreciate you making the situation better. Didn't do behind a door and ki da ran through the…
Crew did a great job and in a very timely manner
Very professional. Explained everything very thoroughly about what they were going to do and what to expect after they were done. They had me take a look when they were complete to ensure quality. Broke down all the charges on the bill. Evan was outstanding. Highly recommend. I will be calling them again in the future.
Absolutely loved my experience today! I was able to do a quote online and set a appt, which was only a week out. The guys who came out where so polite and took the time to walk me through everything and set great expectations on the outcome. My carpet is 7+yrs old with pet and heavy traffic and they made my carpet…
Absolutely Recommend! As they have good old fashioned Customer service! Really listen to you and your cleaning needs & get it taken care of in efficient & timely manner. Had Stanley Steamer clean carpets , upholstery , pet stains & even did fantastic job on grout cleaning service. Will definitely be using again.
Made a phone call today inquiring about carpet cleaning with special concern about a pet odor problem. Liked what I heard so I wanted to schedule a appointment. I was surprised by being told they could come to my home the same day for service. The two gentleman that showed up to my house within the time they said…
These guys that came to my place were nothing but respectful, hard and detailed workers. My stains are gone, it was a very pleasant experience. I will be telling my family and friends who to call when needed for sure!
Excellent service and staff! Highly recommend these guys. They were professional, they got everything done pretty quick, and explained everything.
We hired Stanley Steemer to clean all the carpets in our home. They were right on time, so polite and informative, and did an amazing job. The two young men who cleaned our carpets were just the nicest people anyone could ask to work with. They paid attention to specific spots, were thorough in their review of work,…
Great service and Quality.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 327 | $176–$340 |
| General carpet cleaning | 138 | $170–$334 |
| Pet stain & odor removal | 121 | $139–$360 |
| Upholstery cleaning | 67 | $189–$359 |
| Carpet cleaning | 66 | $146–$310 |
| Area rug cleaning | 49 | $170–$447 |
| HVAC duct & vent cleaning | 39 | $292–$928 |
| Flood cleanup | 6 | $189–$614 |
