How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREStanley Steemer
Eugene, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 4.9★ from 1,084 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for area rug cleaning
Clear ✕All 98 Google reviews tagged “Area rug cleaning” · showing 40
Very professional team. I highly recommend!
Kevin called ahead to let me know he was on his way. Arrived on time. Very good job. Professional and friendly. Service much appreciated. Will definitely use again. Thank you Kevin. 😊
Stanley Steemer always does a great job! Thank you!
Knowledgeable and articulate
Kevin has come in the past and always does an excellent job. See you next year!
Absolutely amazing! I called to get a quote and they came the same day. My rug looks amazing and the two techs were so sweet!
Kevin was prompt, professional, polite and prepared!
Fantastic crew. Always prompt, respectful of pets & our time. Have used them for 20+ years & will continue to.
Both Nick and Alex were on time, they were thoughtful to add some things I had not thought of. They also cleaned my tile and sealed the grout. They treated my home with respect! Love the results! ready for the holidays! Highly reccommend!!
They did such a great job! Were very personable and professional with tons of shared knowledge which was appreciated. GREAT WORK!
Second time using the central Oregon Stanley Steemer team (their shop is located in Redmond). They did a full duct cleaning as well as cleaned carpets and a few area rugs. Nick does an excellent job. Would definitely have them do the work again in the future.
I have used Stanley Steamer twice now and have been very impressed with their professionalism and quality of work. They are fast, efficient and easy to communicate with….I would not hesitate to call them again.
Kevin was professional, did test spots before he did his recommendations, did travertine abd carpet cleaning in one round, finished in about 3.5 hours and quality is outstanding.
Guys arrived early! Always call before arrival! Work quickly and did a great and complete job!!
Shane and Benjamin wete very professional and explained clearly what was included in the service they were providing, ensuring alignment and managing expectations. Did a great job!
I originally gave a great review, but the guy came out 3 times and still didn't resolve the issue. I then hired Zerorez, who found that Stanley Steemer had left a lot of foam and product behind. They showed me exactly how much foam their machine was sucking up. DO NOT USE STANLEY STEEMER! I called to complain but…
Guys did a bang up job on our area rugs and tile and grout cleaning!
Excellent job! So pleased with the results! Casey and Dave are meticulous with the cleaning both the sectional and the carpets. I always love the results!!
They did a great job for us, super thorough
On time, thorough and super awesome guys!!! Zach and Carlos efficient!
Chris and Kaleb did an excellent job! They were very mindful of our house and cleaning up after themselves. I will definitely call them back next time!
I am always impressed with the results and their employees are always professional and friendly.
Very professional and courteous service. Great attention to detail. Carpet is very clean.
Kevin did a fantastic job of cleaning our carpet and furniture items. We appreciate his dedicated commitment to service, and will definitely have him return again!
Very pleased with the results of our cleaning! The two gentlemen were very polite and informative. Definitely will have this service again!!
Shane and Zack arrived on time and called ahead to give me an approximate arrival time. They worked quickly and throughly - my carpeting and rugs look and smell great. I appreciate the quality service and I won't hesitate to call them the next time my carpets need to be cleaned. Great work!
The guys that came out were great. Very kind and professional. I've used this company before and I will use them again.
Kevin was fast, thorough, and had a smile on his face
They were on time called before they showed up, to make sure we were ready. Very friendly and made sure everything was perfect!
Great company. The guys were very friendly and professional. Excellent job.
Took care of all the laminate floors and two bathrooms with linoleum. Did the baseboards. Everything looks brand new again! Went above and beyond with their service!Definitely will have them back!
Very professional
Nick and Clayton did an outstanding job and very professional !
Kevin is friendly, professional and does a great job! We love the quality cleaning and use them often for our family of young kids and animals.
Professional, friendly, good communication. My area looks and smells clean. Great service all around.
Great price but even better customer service! They showed up on time the rug came out so clean I’m beyond pleased. They even loaded one of my rugs in my van for me
Excellent Musty smell is gone.
Arrived on time. Friendly. Explained their process and asked if we had questions. Primarily cleaned bamboo flooring. Results were great. Rugs and stairs look great as well. Worked quickly.
Shane and Tim were great! The service was thorough, professional, and fast. We will definitely use Stanley Steemer again next time.
The guys did a great job. We had a really messy large carpet and they got it all cleaned up for us. Thank you!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 298 | $153–$315 |
| General carpet cleaning | 192 | $146–$303 |
| Pet stain & odor removal | 116 | $144–$260 |
| Upholstery cleaning | 109 | $170–$340 |
| Area rug cleaning | 98 | $158–$434 |
| Carpet cleaning | 42 | $132–$315 |
| HVAC duct & vent cleaning | 11 | $434–$928 |
| Mattress cleaning | 3 | — |
