How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREStanley Steemer
Eugene, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 4.9★ from 1,084 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet steam cleaning
Clear ✕All 298 Google reviews tagged “Carpet steam cleaning” · showing 40
Clayton and Justin cleaned my carpet in my Sisters home and they were on time, professional and did an amazing job. I would highly recommend them to anyone needing carpet cleaning.
Everything looks great. I’ve always had exceptional service with SS. Like everything their prices have really gone up but I’m happy with the results.
Kevin did an awesome job! The carpets look beautiful, and he did them in a timely manner.
Always nice to have the guys at Stanley Steamer help us take care of our home.
Tim is amazing. Super professional, friendly, and knowledgeable.
Alex was great. He worked diligently on a stain that no other company could get out. The carpet is still wet, but I looks like he got it out 🙂 Thanks Alex
Kevin was great.. explained what he was gonna do, asked If I needed any additional services and if I had any questions. Gave some tips for afterwards.
Kevin arrived on time and didn't waste any time getting to work. He was very professional, personable and gave me great advice regarding my carpets. Really appreciate the job he did and my carpets have never looked better!
Justin and Clayton were so kind, professional and wonderful to work with. They were quick and efficient - a great experience!
Friendly and Courteous. Did a great job
We are enjoying our clean carpet. The service was excellent, we appreciated their suggestions and they actually tackled those “pet” marks. We will use them again.
Both men were professional and did a fantastic, thorough carpet cleaning job!
I have used Stanley Steemer for years, they always do the job right the first time. They are very good at working on the problem areas and making them look like new.
Exceptional work, friendly to boot
On time.friendly.good job
Clayton was exceptionally informative and professional. We are getting numerous other bids from him for other things that we didn’t know were available from Stanley Steemer. It was a pleasure having him in our home. The carpet went from a total embarrassment to something we can be proud of again.
Awesome job Clay and Justin in Bend! Carpet was in desperate need of a really deep cleaning due to waiting so long, spending a lot of time outdoors and I have two dogs. They showed up on time, explained what was going on, what to expect and by far exceeded my expectations. Thank you Clay & Justin.
This was the best cleaning we’ve had so far. We REALLY appreciate our team today.
Stanley Steemer always does a great job! Thank you!
Good Morning. I had my carpets steam cleaned by Stanley Steamer out of Eugene, OR. Zach and Joe were the technicians that came to clean them. I had a number of stains on the carpet that I wasn't sure if they would clean up. Zach and Joe worked together as a team and prepped the stains, moved the furniture, and…
The guys showed up on time and were very professional. They did a great job! Didn't try to pressure me into anything. I did by a outdoor mat from them because we'd been looking and he had one that matched the house and was what I'd been looking for. I'll be using them again.
The guys were nice and professional
Zak and Nate were right on time. Did a thorough cleaning in a short amount of time. Professional and friendly. Will call them again for sure. Carpet is light and they made it look like new!
Kevin was on-time, friendly & polite & did a terrific & thorough job steam-cleaning my carpets! Great service as usual from this company.
Tim was here on time and they did a wonderful job. The house smells fresh n clean once again. The carpet needed this when I purchased it, I just didn’t know how badly until they finished. Thanks Steemer
Kevin did an amazing job. He was professional and informative as well as friendly and detail oriented. We had two back to back appointments and Kevin knocked both of them out of the park and his dedication to our experience being top notch was incredible.
Two very nice gentleman from Stanley Steamer arrived to clean my carpet for me right on time. I had my living room and hallway steam cleaned and deodorized. They did a wonderful job! It looks so clean and fluffy.
I can’t thank clay enough! My dirty dog carpet came out beautifully as always . I won’t use anyone else besides Stanley steamer for cleaning my carpet! Excellent work and service! Thank you! Mary f
Very professional and efficient.
Wow, they did a fantastic job again! My carpets look like new. Thank you
Shane and Joe are a great team. Very professional and friendly. We always ask for them. Love the results. Fast and efficient and very personable. Thanks for the help. We will call again
Knowledgeable and articulate
The two gentlemen that did the cleaning were professional in every way…courteous, timely, efficient. The sofa was restored to its original color and, that alone was a miracle! The carpeting looks like new! Thank you SS Team🤩
Travis and Zach arrived right on time, got right to work, finished sooner than expected; AND LEFT OUR CARPET LOOKING BETTER THAN IT EVER HAS! Thank you so much -wish we’d done it sooner!! Thank you so much! Candace and Michael
Nick was extremely knowledgeable and accommodating . I will definitely use them again
Overall I was happy with the job that was done. Joe and Tim called to let us know they were on their way and were on time. Both very friendly. However, the next day we found fist sized spots in the master bedroom and guest room that were not there when they got here. Don't know what it was. I used plain water…
They did a great job!
I only had to wait a few minutes past my window start time and my technicians were in and out with the job done well.
Tim did an excellent job. I will definitely have him again.
Asked the Stanley Steemer cleaners to retouch an area that had bleach stains so I might have a colorant company come out and replace the carpet color. (The carpet needed to have bleach thoroughly flush out.). They refused my request, saying they had a busy schedule, though they hadn’t yet stored their hoses and…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 298 | $153–$315 |
| General carpet cleaning | 192 | $146–$303 |
| Pet stain & odor removal | 116 | $144–$260 |
| Upholstery cleaning | 109 | $170–$340 |
| Area rug cleaning | 98 | $158–$434 |
| Carpet cleaning | 42 | $132–$315 |
| HVAC duct & vent cleaning | 11 | $434–$928 |
| Mattress cleaning | 3 | — |
