How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREStanley Steemer
Eugene, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 4.9★ from 1,084 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for general carpet cleaning
Clear ✕All 193 Google reviews tagged “General carpet cleaning” · showing 20
I'm very pleased with both the customer service and with the results. The guys took a filthy, stinky carpet exposed to 20+ years of puppies, kittens, kids, grandkids, country mud and dust and made it look and smell like new. Thank you so much. Great job!!
Justin and Clayton were so kind, professional and wonderful to work with. They were quick and efficient - a great experience!
Kevin was very professional. His experience showed! Thank you.
Very professional team. I highly recommend!
Awesome job Clay and Justin in Bend! Carpet was in desperate need of a really deep cleaning due to waiting so long, spending a lot of time outdoors and I have two dogs. They showed up on time, explained what was going on, what to expect and by far exceeded my expectations. Thank you Clay & Justin.
Kevin called ahead to let me know he was on his way. Arrived on time. Very good job. Professional and friendly. Service much appreciated. Will definitely use again. Thank you Kevin. 😊
Prompt, courteous and very thorough. There’s a reason I come back here every time I need carpet cleaning.
Nick is very responsive and the work is top notch!
Great service! Very efficient. Carpets look very clean!
Both of the gentlemen that showed up were kind courteous they did a great job. I am pleased highly recommend Stanley Steemer.
Kevin has come in the past and always does an excellent job. See you next year!
Travis and Ben were amazing! Speedy, thorough, and friendly!
Great service! Very thorough and quick. Super kind!
Tim and Tim were a pleasure to have. The cleaned all my carpets, stairs and couch in record time. Everything smells so incredible and it all feels so fresh and clean! Perfect way to start my spring. I’ve used lots of other carpet companies in Eugene but I can truly say Stanley steamer is the best. Tim and Tim were…
Fantastic crew. Always prompt, respectful of pets & our time. Have used them for 20+ years & will continue to.
Great job, pleasant staff and reasonable. What more could we ask for? I have had Shane clean my carpets several times. I always ask for him as he is so willing and capable to assist me with things I can no longer lift. Benjamin was new and super pleasant as well. They did a great job and the carpets look super.
Both men worked hard. Carpets look great!
Very professional and super nice guys. Did a great job removing 'kid' stains! We always have a great experience with Stanley Steemer.
They did such a great job! Were very personable and professional with tons of shared knowledge which was appreciated. GREAT WORK!
Kevin was professional, did test spots before he did his recommendations, did travertine abd carpet cleaning in one round, finished in about 3.5 hours and quality is outstanding.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 298 | $153–$315 |
| General carpet cleaning | 192 | $146–$303 |
| Pet stain & odor removal | 116 | $144–$260 |
| Upholstery cleaning | 109 | $170–$340 |
| Area rug cleaning | 98 | $158–$434 |
| Carpet cleaning | 42 | $132–$315 |
| HVAC duct & vent cleaning | 11 | $434–$928 |
| Mattress cleaning | 3 | — |
