How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREStanley Steemer
Eugene, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 4.9★ from 1,084 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for upholstery cleaning
Clear ✕All 109 Google reviews tagged “Upholstery cleaning” · showing 40
I have used Stanley Steemer for years, they always do the job right the first time. They are very good at working on the problem areas and making them look like new.
Kevin did a great job cleaning my loveseat and chair. He let me know when he'd be there and was right on time. Super friendly and patient with me as I pointed out areas needing a second swipe!
Stanley Steemer always does a great job! Thank you!
Travis and Nathan did an awesome job! Professional, punctual, communicative and got our couching looking back to brand new!
The service I received from Tim and Tim was fantastic. They called to see if they could come early 👍🏻, they were very friendly, got right down to business and did a wonderful job. They were very helpful. I will be coming back whenever I need more cleaning. Thank you for great service!!
Knowledgeable and articulate
Kevin was right on time and did an amazing job. I couldn't be happier. Great service.
Tim and Tim did a great job. Very thorough and professional.
Very professional when we have the rest of the furniture cleaned we will definitely ask for Sach and aben
Tim and Tim were awesome! They were on time, professional, and did a great job! Highly recommend.
Great service! Very efficient. Carpets look very clean!
Arrived ontime, good communication, friendly, my couches look like new, the cost was comparable, and the clean up was perfect. All up, I would use them again!
Came on time, asked what I needed and got to work. Very nice and did a great job. A1... Will use again.
Tim and Tim were a pleasure to have. The cleaned all my carpets, stairs and couch in record time. Everything smells so incredible and it all feels so fresh and clean! Perfect way to start my spring. I’ve used lots of other carpet companies in Eugene but I can truly say Stanley steamer is the best. Tim and Tim were…
Kevin came out to Dallas from Salem and did an awesome job!! the carpet has not looked this good since it was new!!! the loveseat looks almost new as do the two recliners. highly recommend!!!!!
Shane and Ben were prompt, efficient, and friendly. They did a good job in my area rugs and couch upholstery. So glad I chose Stanley.
Kevin was prompt, professional, polite and prepared!
Fantastic crew. Always prompt, respectful of pets & our time. Have used them for 20+ years & will continue to.
This team works well together, professional, fast, friendly and provided carpets and sofa looking fresh and clean. Thanks
This team was very professional and courteous. The final result was even better than we expected.
Fast friendly and efficient would highly recommend.
Kevin was pleasant and professional. Did a great job on chairs I didn’t think would clean up. Thank you!
Had an unfortunate thanksgiving incident and needed my couch cleaned. They came out in short notice the day after thanksgiving and did an excellent job. Thank you!!
I booked Stanley Steamer for a cleaning today. They were efficient, respectful and friendly.
Kevin did a great job. Took time to explain what needed to be done, how to clean my laminate floor better, went over billing. Got coffee stains out and made my reclinets look so much better. Everything looked great afterwards.
I have used Stanley Steamer twice now and have been very impressed with their professionalism and quality of work. They are fast, efficient and easy to communicate with….I would not hesitate to call them again.
Both guys that came were so respectful and considerate. Both did excellent cleaning job and carpet looks so nice.
Kevin was kind, courteous and did a great job steam cleaning our sectional. He also cleaned up after himself.
Casey and Alex were very professional thorough, and detail oriented to the job. We are very very satisfied with the thorough cleaning, as well as the improved and noticeable appearance. Casey was excellent in explaining the process before and after completing the work. He was a pleasure to work, and has actually…
Shane and Benjamin wete very professional and explained clearly what was included in the service they were providing, ensuring alignment and managing expectations. Did a great job!
Excellent job! So pleased with the results! Casey and Dave are meticulous with the cleaning both the sectional and the carpets. I always love the results!!
Kevin is our preferred Stanley Steemer service person, he is “The Best”. He is always on time, friendly conversation, he works quickly and effectively, making sure any stains are removed and moving furniture carefully, placing foam squares under furniture legs after shampooing. He always checks if we have any other…
They did a great job for us, super thorough
Outstanding team!! Always do a top notch job cleaning my carpets. Casie and team are excellent!!
I could schedule online, they let me know that they were coming a few days before the arrival day and Tim did an amazing job of cleaning the carpet in all the rooms. I have used them many times and they make my house look so fresh and clean.
Chris and Kaleb did an excellent job! They were very mindful of our house and cleaning up after themselves. I will definitely call them back next time!
Kevin was so great. Professional. On time and was fast/friendly. Thanks ! I’ll be using you guys again.
Kevin did a fantastic job of cleaning our carpet and furniture items. We appreciate his dedicated commitment to service, and will definitely have him return again!
Prompt, efficient and polite
Did an amazing job and added a service while here of cleaning our upholstered bed. Our carpets look beautiful and Clay was wonderful to deal with!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 298 | $153–$315 |
| General carpet cleaning | 192 | $146–$303 |
| Pet stain & odor removal | 116 | $144–$260 |
| Upholstery cleaning | 109 | $170–$340 |
| Area rug cleaning | 98 | $158–$434 |
| Carpet cleaning | 42 | $132–$315 |
| HVAC duct & vent cleaning | 11 | $434–$928 |
| Mattress cleaning | 3 | — |
