How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREStanley Steemer
Eugene, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 4.9★ from 1,084 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for upholstery cleaning
Clear ✕All 109 Google reviews tagged “Upholstery cleaning”
I have used Stanley Steemer for years, they always do the job right the first time. They are very good at working on the problem areas and making them look like new.
Kevin did a great job cleaning my loveseat and chair. He let me know when he'd be there and was right on time. Super friendly and patient with me as I pointed out areas needing a second swipe!
Stanley Steemer always does a great job! Thank you!
Travis and Nathan did an awesome job! Professional, punctual, communicative and got our couching looking back to brand new!
The service I received from Tim and Tim was fantastic. They called to see if they could come early 👍🏻, they were very friendly, got right down to business and did a wonderful job. They were very helpful. I will be coming back whenever I need more cleaning. Thank you for great service!!
Knowledgeable and articulate
Kevin was right on time and did an amazing job. I couldn't be happier. Great service.
Tim and Tim did a great job. Very thorough and professional.
Very professional when we have the rest of the furniture cleaned we will definitely ask for Sach and aben
Tim and Tim were awesome! They were on time, professional, and did a great job! Highly recommend.
Great service! Very efficient. Carpets look very clean!
Arrived ontime, good communication, friendly, my couches look like new, the cost was comparable, and the clean up was perfect. All up, I would use them again!
Came on time, asked what I needed and got to work. Very nice and did a great job. A1... Will use again.
Tim and Tim were a pleasure to have. The cleaned all my carpets, stairs and couch in record time. Everything smells so incredible and it all feels so fresh and clean! Perfect way to start my spring. I’ve used lots of other carpet companies in Eugene but I can truly say Stanley steamer is the best. Tim and Tim were…
Kevin came out to Dallas from Salem and did an awesome job!! the carpet has not looked this good since it was new!!! the loveseat looks almost new as do the two recliners. highly recommend!!!!!
Shane and Ben were prompt, efficient, and friendly. They did a good job in my area rugs and couch upholstery. So glad I chose Stanley.
Kevin was prompt, professional, polite and prepared!
Fantastic crew. Always prompt, respectful of pets & our time. Have used them for 20+ years & will continue to.
This team works well together, professional, fast, friendly and provided carpets and sofa looking fresh and clean. Thanks
This team was very professional and courteous. The final result was even better than we expected.
Fast friendly and efficient would highly recommend.
Kevin was pleasant and professional. Did a great job on chairs I didn’t think would clean up. Thank you!
Had an unfortunate thanksgiving incident and needed my couch cleaned. They came out in short notice the day after thanksgiving and did an excellent job. Thank you!!
I booked Stanley Steamer for a cleaning today. They were efficient, respectful and friendly.
Kevin did a great job. Took time to explain what needed to be done, how to clean my laminate floor better, went over billing. Got coffee stains out and made my reclinets look so much better. Everything looked great afterwards.
I have used Stanley Steamer twice now and have been very impressed with their professionalism and quality of work. They are fast, efficient and easy to communicate with….I would not hesitate to call them again.
Both guys that came were so respectful and considerate. Both did excellent cleaning job and carpet looks so nice.
Kevin was kind, courteous and did a great job steam cleaning our sectional. He also cleaned up after himself.
Casey and Alex were very professional thorough, and detail oriented to the job. We are very very satisfied with the thorough cleaning, as well as the improved and noticeable appearance. Casey was excellent in explaining the process before and after completing the work. He was a pleasure to work, and has actually…
Shane and Benjamin wete very professional and explained clearly what was included in the service they were providing, ensuring alignment and managing expectations. Did a great job!
Excellent job! So pleased with the results! Casey and Dave are meticulous with the cleaning both the sectional and the carpets. I always love the results!!
Kevin is our preferred Stanley Steemer service person, he is “The Best”. He is always on time, friendly conversation, he works quickly and effectively, making sure any stains are removed and moving furniture carefully, placing foam squares under furniture legs after shampooing. He always checks if we have any other…
They did a great job for us, super thorough
Outstanding team!! Always do a top notch job cleaning my carpets. Casie and team are excellent!!
I could schedule online, they let me know that they were coming a few days before the arrival day and Tim did an amazing job of cleaning the carpet in all the rooms. I have used them many times and they make my house look so fresh and clean.
Chris and Kaleb did an excellent job! They were very mindful of our house and cleaning up after themselves. I will definitely call them back next time!
Kevin was so great. Professional. On time and was fast/friendly. Thanks ! I’ll be using you guys again.
Kevin did a fantastic job of cleaning our carpet and furniture items. We appreciate his dedicated commitment to service, and will definitely have him return again!
Prompt, efficient and polite
Did an amazing job and added a service while here of cleaning our upholstered bed. Our carpets look beautiful and Clay was wonderful to deal with!
Very pleased with the results of our cleaning! The two gentlemen were very polite and informative. Definitely will have this service again!!
Casey and Clayton were both very professional and explained their services very well. Good experience using Stanley steamer to clean our carpet and upholstery
The guys that came out were great. Very kind and professional. I've used this company before and I will use them again.
They were on time called before they showed up, to make sure we were ready. Very friendly and made sure everything was perfect!
Great company. The guys were very friendly and professional. Excellent job.
Took care of all the laminate floors and two bathrooms with linoleum. Did the baseboards. Everything looks brand new again! Went above and beyond with their service!Definitely will have them back!
The guys were great, efficient and did an excellent job. Always impressed with the quality this company provides.
They are more expensive but they do a good job. They work as a team and were done quickly and the carpet looks great.
Amazing job and very professional. Carpets and couch look great!
Shane and Tim were great! They arrived on time (early actually) worked quickly and were very professional. I had a sofa cleaned due to our old dog's urinary incontinence. I've tried a lot of over the counter products/cleaners without luck. After their deep clean, the odor is completely gone and the sofa looks like new.
Could not have asked for better! Both these tech's were top notch in every respect!
I appreciated the rapid response with my request for service. Shane was knowledgeable and honest about what could be done. They performed the service and cleaned up after themselves.
Excellent service today! On time. Called ahead and pleasant! 2 rooms thoroughly cleaned. Even cleaned my entry square with no extra charge! Old sofas came back to life as quite a bit of time was spent on those! All around great experience!
My carpets were a challenge - from pet stains (urine) to ink spots from a printer cartridge my dog chewed up. The guys were honest about what to expect and very professional. I am thrilled. I will hire them again and recommend them to my friends and neighbors.
The crew of 2 showed right on time and were friendly and professional. We went through the job and they quickly set up and got to work. They were efficient and did a great job.
Such wonderful service felt at ease with the cleaner in my home. Really professional and personable as well. He did a great job. Very very pleased. Will use again.
Great experience. Arrived early. Was courteous and professional. Worked hard and fast. Gave me updates so I could plan my day. Would highly recommend to others!!!
Very fast and efficient the guys were very friendly would use them again
This is the second time I have used this service. The guys who come out are very friendly and helpful. I will continue to use this service in the future! My carpets feel so clean!!
Prompt, in fact, early. I was particularly impressed with upholstery cleaning. Job faster than I expected. At least one prominent spot still showing.
Very professional
Professional, on time and Shane did a great job. Great price!
Kevin was very pleasant and gave me all the information that I needed He also did my kitchen wood floors they look very nice thank you
Clay was courteous, prompt and friendly. Will definitely use again!
The team called 20 minutes before arriving to say they were on their way. Arrived on time, very professional and friendly. In the past, we have tried 2 other cleaning companies, they never live up to Stanley Steamer. All the spots and stains are gone. The carpet looks amazing and smells great.
Very helpful, went the extra mile! Pleasant experience
These two young men gave us exceptional service! 👏 Our wood and vinyl foors were like new when they were finished! Thank you so much! Dan and Linda Fritz
Kevin was very personable and did an excellent job of cleaning my carpet and furniture!
Pleasant young men did the cleaning. They were careful moving my furniture. The carpets looks fabulous and the couch fresh and nice smelling.
They do a great job everytime!
Excellent service.
I loved the convenience of being able to be at work and have my teenage son be home to let them in and may for the services. Win-win.
We have used Stanley Steemer countless times over a period of 10 years. (Three of those on an annual service contract, so they came out regularly 3X/year.) They hire solid, hardworking employees and we have never been disappointed in their service.
Professional, thorough and friendly service. Will use again.
They were great
They also did our tile floors and shower Nick and Davis were the best😀
I had a great experience with my carpet and couch cleaning. The two technicians who arrived gave me a heads up call, were on time and super professional and efficient. They were really really careful with the service and cleanup, even taking care around my plants outside when they were putting away equipment and did a wonderful job.
Pleasant tech, fasnda good
The two guys David and Clay came out on time and were very personable. They did a fantastic job. We have pets and our sofa and chair looks like new. Highly recommend this service.
The two men were very polite and courteous . They d did the job I asked for and everything looks great. I am very satisfied snd will definitely use them again
Great experience getting our couches cleaned. Super quick and the 2 gentleman were extremely friendly and professional. They even helped me do a quick sweep from where one of the couches was pulled out from. I’ll be using them every spring from now on.
Very professional and did a great job!
Pleasant personnel. On time! Great job. Would use them again.
Kevin was fantastic. Very efficient, thorough and professional. Will definitely be calling him again for our carpets and upholstery. 5 stars all around.
Both employees were great, they were very personable and they did an EXCELLENT job, I will definitely use their service again and hope they will be the ones to do the service. Our couch looks new. Highly highly reccomend!!!
Tim and Eric actually called me the day before to see if they could come earlier which was great. I couldn't have asked for 2 better guys, great customer service, very friendly, kind, funny and their professionalism was absolutely wonderful. It's so hard to find people now days who actually have a good attention to…
Great service! We had our tile and family room furniture cleaned.
They were nice and professional. The couch seemed brand new after they were done
Had Tim and his team come out and clean our sectional and cloth headboard and they did an absolutely outstanding job. They called ahead of time to let me know they were about 30 minutes out from arrival and after they arrived they got straight to work. I am extremely pleased with the final result and will absolutely…
Great experience with Stanley Steamer! The men were very polite, wore their masks indoors at all times (thanks, COVID), managed our expectations of what they could/couldn’t do with our floors, and kept me in the loop throughout the entire cleaning. I had to leave toward the end of the cleaning, and they picked…
Two talented workers arrived on time, ask good questions, complimented our home decor and rug choices and left us with a great impression and will definately call them again.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 298 | $153–$315 |
| General carpet cleaning | 192 | $146–$303 |
| Pet stain & odor removal | 116 | $144–$260 |
| Upholstery cleaning | 109 | $170–$340 |
| Area rug cleaning | 98 | $158–$434 |
| Carpet cleaning | 42 | $132–$315 |
| HVAC duct & vent cleaning | 11 | $434–$928 |
| Mattress cleaning | 3 | — |
