How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREStanley Steemer
Kokomo, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 44 move-in/move-out cleaning services · 4.8★ from 456 Google reviews
Report card
Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Stanley Steemer for 5 kinds of job.
Stanley Steemer for carpet steam cleaning
Clear ✕All 112 Google reviews tagged “Carpet steam cleaning” · showing 100
Very nice, easy to schedule with, the young man who cleaned my carpet was very polite.
The technicians did a great job explaining their service. Very friendly and knowledgeable
The guys were very friendly. And they did a great job!! Very efficient with their time, got here and went straight to work! They did a great job!!😀
Showed up on time, asked about problem area, treated with respect. I give high marks!
Very friendly, fast and did a great job!
Workers were professional and did an excellent job. They asked if I had any questions and explained what they did.
Thankful for your service! Well done!
As always, these guys came in and got to work cleaning the carpet and the recliner and couch..They left it looking new and smelling great again.. Thank you.. Ed Mitchell
Techs were friendly, asked about any trouble areas, were informative and interactive, and did a great job! Would definitely recommend and will use them again!
Luis did an excellent job on the carpet of my new home. He showed up in the first 20 minutes of the 4-hour window, cleaned over 2,000 square feet of carpet under 90 minutes, and gave me good feedback on how to care for some of the furniture compressions in the rug. Would definitely recommend to others. Also had…
The guy did a good job. He was really nice and explained what he was doing.
I had called back after a rug cleaning and requested that they return due to the urine odor. I then had a deodorizer sprayed seems to be taking care of the smell. I can still smell urine although less at this point and was told to give it 2 days. As far as the staff Lois was very polite and professional.
Great work and very polite
I was very pleased with the results of having my living room and kitchen tile cleaned . The two gentlemen did an excellent job. I highly recommend Stanley Steener!!
Technicians were friendly and professional. I would use Stanley Steemer again.
Professional polite
Service was great carpet looks wonderful. The guys were very friendly and professional will continue to use Stanley Steamer.for our cleaning needs.
Great job , always on time, very professional and efficient!
The two young men were very courteous and worked VERY hard. Explained all they did. Payment was quick and easy. Highly recommend.
Ethan and Luis were very polite, patient, respectful and informative. Service was very efficient and affordable. I overslept a bit, but they waited and did an amazing job! Definitely using the company again.
Carpet looks great. Crew was on time,courteous and efficient. Price for work done is getting quite expensive. Everything else is too but for the time spent vs cost to me it was about $300 per hour from start to finish. That's exhorbanant and will force me to look elsewhere for alternatives in the future.
I have used Stanley Steamer in logansport for like 30 years , always have done great job , used a coupon, top notch job . 5 rooms 199.00 great deal added deodorizer. 242 out the door . They was fast clean polite.
These guys have cleaned my carpets twice and have done an amazing job. Thanks!
Both gentlemen did a great job! They steamed cleaned my 2 bedrooms carpet and stairway. Carpet looks amazing!
They were very prompt, respectful and helpful moving a few small things I had forgotten and a couple baby/dog gates. 5 rooms for $199 was a nice price! I’m happy! Carpets look clean and fresh for the Holidays.🦃🎄🥳🎆🙌
Excellent customer service! The technician was very courteous and professional. He performed amazing results!
They did a great job!!! Very pleased with the work.
Amazing as usual and even squeezed us in before a family event. So wonderful to work with.
We have used Stanley Steamer for well over 10+ years. The carpet cleaning appears to be adequate, however the carpet is more wet than it has ever been in the past. Hopefully it will not damage the flooring underneath. We also had an ottoman cleaned still waiting to see if it was successful.
Gavin did a great job--very personable the carpet looks fantastic!!
Didn’t take long and very Efficient and Professional very Satisfied with service
The carpet looks great. The workers were on time, very polite. And went rite to work. They put all the furniture back where belonged. I’m very satisfied with the job.
The young men were very well mannered & polite. The only thing we are a little disappointed in was the odor wasn't fixed in the bedroom. We are having our son in law taking care of it now so all is well. Thanks
Easy peasy! Polite and professional service!!
Very professional and friendly service. Great job. Highly recommend!
Jacob was absolutely wonderful and above the top for his professional services!! I am very impressed with his work! We have a Senior dog who has pee accidents and Jacob helped us get the smell removed! He was very polite and a very hard worker! I ABSOLUTELY RECOMMEND STANLEY STEEMER FOR CARPET CLEANING!! We loved having Jacob as our technician!
The technician was so friendly, understanding and professional
Gavin and Ethan were very professional and knowledgeable. The job was to carpet clean and deodorize a four bedroom house. They came in did what they had to do in about an hour. I recommend this duo team to get the job done. Thank you!
Both gentlemen were very pleasant and professional!
A job well done. I will use again, and refer others to Stanley Steamer.
Great guy's, very professional and polite. Very happy with the work done
Very polite and very informative. Would definitely have them come again. Great service.
Luis very pleasant and informative.
The young men were fantastic cleaning all our floors and area rugs.
These men were amazing.. very professional and the floors look brand new. I felt very comfortable with both of them in my home. They both need bonuses....great employees are very hard to come by these days. Treat them right!!!!
Both the gentlemen that came were polite and respectful of my wishes and possessions. Carpets look nice and everything was returned to their positions. The two areas of concerned were cleaned to my expectations.
Quick and did a great job!! Very polite and informative.
Very happy with the young man who cleaned my carpets! He did a great job!❤️
Great job and very professional!
Very considerate of property, belongings. Explained everything they were doing. Cleaned my furnace air ducts. Very dirty
I actually like everything about Stanley Steemer! Haven’t been disappointed! Their employees have been great!
Brady and Stanley Steemer did a great job cleaning the carpet and a mattress at my parent's house today! The house looks and smells great! Thank you!
They were amazing.
They showed up at the beginning of the time window provided. They were very nice, polite and professional. They were fast and efficient. Great job!!!
Quick, clean and out. Thank you Luis!
They did a good job. They were polite and efficient. TKS guys!
Absolutely Awesome!!!!!!
Very professional experience the guy we had Luis was great . He helped us with what we needed and work hard to give us a great job.
Very efficient. Good job, quick. The men were very helpful and went above and beyond. Very pleased
Great service. I have used them several times and will continue.
The young man Luis was very professional. He presented very knowledgeable and courteous. He took his time with every aspect of my job and was very respectful of me and my property. I am a very impressed customer.
They were very friendly and knowledgeable. They also cleaned our heat vents and did a great job . Would recommend their service.
WOW!!! is all I can say!!! Todd and Rebecca were very professional, and very detailed about their services! It was truly obvious that these two “kids” were educated and brought up by loving and caring parents that taught them the value of a hard day’s work! It was a true joy meeting them, with most young people…
Great job guys thank you
Very satisfied and nice quality work. Very friendly service
This was a very pleasant experience. The two young gentlemen who did the work explained things well. They were very thorough with their work and were very pleasant to have in our home.
Prompt service, very professional.
Absolutely have nothing but complements for Zack and Austin. Professional and to the point along with wonderful customer service. With everything said and done, I am most definitely going to be a repeat customer. Thank you again for a wonderful speedy service.
The gentlemen were extremely professional, considerate and genuinely take pride in their work. I am very pleased with the results. They took 5 years of heavy weared carpet, and made it look new again. Thank you Sir's for the dedication to your craft.
Nice guys! Very fast service and got the job done!
I’ve always use Stanley steamer and always will they do an excellent job and the people are very nice!
Arrived early but called 30mins prior. Workers very professional and courteous. Done work quickly and efficiently
Excellent experience. Polite & courteous.
The 2 person crew was very professional.
The guys did great! Two rooms and stairs are they were done in 45 minutes and everything looks awesome! I had a trouble spot and they cleaned it up for me and it smells nice.
Service was very professional all questions I had were answered with explanation promptly. I was very please.
They showed up on time and gave me a notice before they were going to be there. He explained the services well and offered me a few extra things with not a lot of extra cost. Reasonable priced to get carpets cleaned
He was really nice and did a wonderful job and my friend Arthur Wolhford is going to be getting his carpets cleaned through Stanley steemer
Excellent customer service and friendly staff! They did a great job letting me know my options for carpet cleaning. I would highly recommend Stanley Steemer to anyone!
They cleaned out carpet, tile floors and grout Great job
The Technicians Steve and Jordan were very professional and did a fantastic job. Even though they were new, they did a bang up job.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 112 | $158–$290 |
| General carpet cleaning | 82 | $221–$423 |
| Upholstery cleaning | 41 | $144–$277 |
| Pet stain & odor removal | 25 | — |
| Area rug cleaning | 19 | — |
