How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREStanley Steemer
Kokomo, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 44 move-in/move-out cleaning services · 4.8★ from 456 Google reviews
Report card
Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Stanley Steemer for 5 kinds of job.
Stanley Steemer for general carpet cleaning
Clear ✕All 82 Google reviews tagged “General carpet cleaning” · showing 80
The cleaning crew were very nice and courteous did an excellent job!
The guy did a good job. He was really nice and explained what he was doing.
Professional polite
The two young men were very courteous and worked VERY hard. Explained all they did. Payment was quick and easy. Highly recommend.
Amazing as usual and even squeezed us in before a family event. So wonderful to work with.
Very easy to deal with. Polite, professional and great job.
Professional and friendly worker.
Nice clean job, good work. We had left for short time snd came back after they had left, couple places where dirt & dust had not been swept up.
Luis was friendly with an eye for deal. He was on time and did a fantastic job!!
Quick and did a great job!! Very polite and informative.
Did a great job. Cleaners were very nice and professional. Will use again
The guys were great. Friendly, efficient and respectful of my home. I will always use Stanley Steamer.
They were amazing.
I have used Stanley Steamer for a few years. As usual they did a fantastic job on my carpet. Stains were gone! I also had my tile cleaned in my kitchen. The grout line looked really bad before they cleaned it. After a cleaning it looked like me tile and grout lines again. VERY IMPRESSED! The guys that came…
Absolutely Awesome!!!!!!
Great service. I have used them several times and will continue.
They did an excellent job. Very nice and professional.
Professional....Great job!
The guys were very nice and informative. The carpet looks great!
WOW!!! is all I can say!!! Todd and Rebecca were very professional, and very detailed about their services! It was truly obvious that these two “kids” were educated and brought up by loving and caring parents that taught them the value of a hard day’s work! It was a true joy meeting them, with most young people…
Great job guys thank you
The guys that came did a very good job and was thorough. Both were very kind and respectful. Definitely will use this service again.
Guys were very professional good work.
Prompt service, very professional.
Absolutely have nothing but complements for Zack and Austin. Professional and to the point along with wonderful customer service. With everything said and done, I am most definitely going to be a repeat customer. Thank you again for a wonderful speedy service.
The gentlemen were extremely professional, considerate and genuinely take pride in their work. I am very pleased with the results. They took 5 years of heavy weared carpet, and made it look new again. Thank you Sir's for the dedication to your craft.
Always have a great experience with Stanley Steemer! I would never go anywhere else.
Very good service ; on time and thorough!
They missed a few places on the carpet where the spots are still there.
They did a wonderful job, would highly recommend Stanley Steamers
Love getting the carpets cleaned at our business. Everything smells so good and looks perfect
Very friendly, professional, and thorough.
very nice men, they did a great job, i would highly recommend Stanley Steemer, i have used them for years.
Service was very professional all questions I had were answered with explanation promptly. I was very please.
First off, Stanley Steamer was $300.00 cheaper than competitors for air duct cleaning. They also did our carpets - clean, deodorize, and scotch guard. Jason came to clean our air ducts and carpet. I received notice of his eta, he was timely, professional. I left while they worked. He let me know when they were 10…
He was really nice and did a wonderful job and my friend Arthur Wolhford is going to be getting his carpets cleaned through Stanley steemer
Stanley Steemer was very professional from the start! I was able to schedule same day service!! The two operators arrived on time and completed in a very professional manner! Very please and I will definitely use them again!! Thanks Stanley Steemer !!
Made my carpet look like new. I love how now they can move furniture. When your older that can be hard to do. I appreciated their kindness and hard work. Educated me on how deodorizing the carpets would help with smell. I have 2 dogs that have urinated in the house so I don’t want that smell. It smelled like a…
They did a great job! Haven’t had my carpets cleaned for a long time. They look so nice now!
Great job, as usual.
The servicemen that came to our home were very polite, professional and arrived on time. They took their time thoroughly cleaning the areas specified including extra places I added on at the last minute! We're very satisfied with the local Stanley Steemer.
They arrived Right On Time, introduced themselves, asked us exactly what we wanted done, and proceeded to do an Extremely Professional Job. When they finished they asked if we needed anything else, gave us a receipt for the payment, (which was very reasonable), thanked us and went on their way. I would reccomend…
The carpet cleaning service was phenominal and the good folks who did it were great too!
Guy did a nice job was prompt and friendly. My only complaint is that his equipment leaked a fare amount of oil on my driveway. It bothered me a little because it’s a new driveway but I didn’t pursue the matter. I just scrubbed and power washed it myself. I only post it here so all the OCD people can plan for this kind of thing.
Very professional. Did an outstanding job on the carpet and wood floor
Right on time...did a great job! Will use again
My wife and I are in disbelief of the stains they were able to get out of our carpet. We’ve tried on our own multiple times to no avail. So happy with the level of service and how clean these carpets are!!!!
What a HUGE difference in the indoor air quality in our home now! We just moved into a new-to-us home where the previous owners had 2 dogs & 2 cats inside A LOT! So, Stanley Steemer to the rescue! 7 rooms, 2 chairs, 1 couch & 1 bathroom grout job. They cleaned & deodorized everything!! The 2 guys from the…
Fast, efficient and professional service. Was so happy with our decision to use this company. Pricey but I would do it again because I feel it was worth it!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 112 | $158–$290 |
| General carpet cleaning | 82 | $221–$423 |
| Upholstery cleaning | 41 | $144–$277 |
| Pet stain & odor removal | 25 | — |
| Area rug cleaning | 19 | — |
