How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREStanley Steemer
Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 4.9★ from 4,953 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet cleaning
Clear ✕All 149 Google reviews tagged “Carpet cleaning” · showing 20
Trey was prompt and extremely professional and polite. He did a phenomenal job. When I schedule my next service I DEFINITELY want Trey to do my other rooms.
Carpet cleaning service once again was great. Brendan did an excellent job!
Corey arrived on time, did a walk through and listened to our needs, moved furniture as needed, and got to work. He did a great job in less time than expected. Corey was friendly, helpful, and an asset to your company.
As a first time customer I truly appreciate the quality of service from start to finish. Brendan- (service technician), was very professional, courteous, and detailed! Stanley Steemer was the right choice.
Quickly assigned a team well done and rest care of furnitUre
He was very good and professional. Would love to have him again!!
Neill the Technician was wonderful and paid attention to detail, very personable and explained the process. I had 3 rooms done and my kitchen and I'm so pleased with the outcome!
Corey was extremely kind, intentional and quick. He showed me my problem areas and even performed a bit of the cleaning on the areas to show that he did his very best on those stubborn areas. I appreciate his work ethic and friendly spirit!
Damon was very professional and kind. He came through the house took before and after pictures and explained the process. He did a great job on the carpets and they look new again. He worked really hard to get the stains out and I’m very satisfied. I highly recommend him!
Kameron was very professional, courteous and knowledgeable of his job. The work he performed was great as expected from Stanley Steamer.
Antonio was very professional and kind, even went out of his way to get my floors done. My carpets smell so much better and service was quick. 10/10 would call Stanley Steemer again
Ian was on time, thorough, respectful and courteous. He also listened and provided clear information for better decision-making. He explained each task and each consent I was to sign. You would not know he is working around. Very good experience today.
Great service!
Another excellent experience! Devonte was fantastic. He did a great job with our contract cleaning and is also a friendly, professional person. Strongly recommended!
Great Worker, Fast worker, very polite, let you know of what He is doing, the how and the why
Fredrick did amazing job very professional explained the services was quick and very clean
Justin & Sergio was very prompt in their arrival. They were quick to set up & informative about their technique. Would highly use these two professionals again to come clean my carpets anytime
Did a great job cleaning the carpets. Got the job done fast and were great communicators!
Alton was amazing He was so respectful and his mannerism was definitely 10/10. I would definitely recommend Stanley Steemer to my family and friends.
Great job on my move-out carpet cleaning! Very friendly guys and very professional.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 1198 | $153–$315 |
| General carpet cleaning | 897 | $146–$303 |
| Upholstery cleaning | 430 | $170–$340 |
| Pet stain & odor removal | 349 | $144–$260 |
| Area rug cleaning | 292 | $158–$434 |
| Carpet cleaning | 148 | $132–$315 |
| HVAC duct & vent cleaning | 79 | $434–$928 |
| Flood cleanup | 24 | $126–$279 |
