How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREStanley Steemer
Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 4.9★ from 4,953 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet cleaning
Clear ✕All 149 Google reviews tagged “Carpet cleaning” · showing 80
Trey was prompt and extremely professional and polite. He did a phenomenal job. When I schedule my next service I DEFINITELY want Trey to do my other rooms.
Carpet cleaning service once again was great. Brendan did an excellent job!
Corey arrived on time, did a walk through and listened to our needs, moved furniture as needed, and got to work. He did a great job in less time than expected. Corey was friendly, helpful, and an asset to your company.
As a first time customer I truly appreciate the quality of service from start to finish. Brendan- (service technician), was very professional, courteous, and detailed! Stanley Steemer was the right choice.
Quickly assigned a team well done and rest care of furnitUre
He was very good and professional. Would love to have him again!!
Neill the Technician was wonderful and paid attention to detail, very personable and explained the process. I had 3 rooms done and my kitchen and I'm so pleased with the outcome!
Corey was extremely kind, intentional and quick. He showed me my problem areas and even performed a bit of the cleaning on the areas to show that he did his very best on those stubborn areas. I appreciate his work ethic and friendly spirit!
Damon was very professional and kind. He came through the house took before and after pictures and explained the process. He did a great job on the carpets and they look new again. He worked really hard to get the stains out and I’m very satisfied. I highly recommend him!
Kameron was very professional, courteous and knowledgeable of his job. The work he performed was great as expected from Stanley Steamer.
Antonio was very professional and kind, even went out of his way to get my floors done. My carpets smell so much better and service was quick. 10/10 would call Stanley Steemer again
Ian was on time, thorough, respectful and courteous. He also listened and provided clear information for better decision-making. He explained each task and each consent I was to sign. You would not know he is working around. Very good experience today.
Great service!
Another excellent experience! Devonte was fantastic. He did a great job with our contract cleaning and is also a friendly, professional person. Strongly recommended!
Great Worker, Fast worker, very polite, let you know of what He is doing, the how and the why
Fredrick did amazing job very professional explained the services was quick and very clean
Justin & Sergio was very prompt in their arrival. They were quick to set up & informative about their technique. Would highly use these two professionals again to come clean my carpets anytime
Did a great job cleaning the carpets. Got the job done fast and were great communicators!
Alton was amazing He was so respectful and his mannerism was definitely 10/10. I would definitely recommend Stanley Steemer to my family and friends.
Great job on my move-out carpet cleaning! Very friendly guys and very professional.
Very professional and was very knowledgeable. Great service!
Carpet cleaning bedrooms and stairs. Very nice service techs. They were extremely careful and followed my instructions to a T. I would recommend them to anyone seeking this service.
Vincent showed up promptly and talked with my wife, and explained in great detail the services he was performing. He was efficient and our carpet looks amazing. I would definitely recommend the Stanley Steemer service. In my opinion, you're getting quality service, at a reasonable price. Thanks Vincent , for your…
Antonio was very professional and courteous
Great results! They were friendly and professional. Will definitely do business with again.
Exceptional service! Well pleased!
Stephen was very polite and did a great job! He was very thorough, yet the service didn’t take too long. My carpet and tile look great! Highly recommend.
I would definitely recommend Stanley Steamer as a reputable carpet cleaning company along with the many other services which they have to offer. Technician Antonio arrived at our home promptly to clean our carpet. He introduced himself and stated the purpose for his visit. He was extremely professional, courteous,…
I highly recommend Devonte for all your Stanley steamer needs!
I had to get them to come back out the first time my carpet looked the same. The second time there was a Huge difference in the cleanings I am completly satisfied and it literally dried the same evening compared to 3 days the first time obviously there was some lack of knowledge with the first cleaners.
Neil did a great job! I knew the carpet was in pretty bad shape, but he made it look presentable. I'd definitely use Stanley Steemer again.
Great service,easy like Sunday morning.
My carpets look amazing. The technician was knowledgeable and efficient. Great service that took no time at all. I will be using Stanley Steemer again.
Justin did a fantastic and thorough job. He was professional, knowledgeable and courteous throughout the appointment. Very satisfied and hope to have him again.
Requested a service first thing this morning due to having guests over for an event Thursday. The Stanley Steemer team scheduled the appointment as early as that afternoon. Javaren and David as scheduled, listened and confirmed our needs, worked exceptionally hard and the carpet, rugs and furniture look and smell…
I appreciate the service I received from Shane and Angelina. They were knowledgeable and efficient.
Antonio was quick, professional, and did an excellent job
Wonderful service! They came on time and delivered excellent service and communication!!
Justin did a really good job making our older carpet look good! He was a very nice and professional young man.
Justin is a true professional. Communicated the process very well, was efficient and courteous. Excellent representative of Stanley Steemer!
Nice, friendly service
Krishna and his partner were very professional. They explained everything they will be doing and did an amazing job. Thank you so much for your great customer service.
Two of the nicest guys and did a great job! You are lucky to have them represent your company!
Outstanding and professional service
Service was very very good and professional. The representative Brian that came to our house, really respected the fact they we had a severe special needs child in the home and he was so quiet and fast but got the job done. My carpet looks so amazing. When we use your service again we hope that this representative…
Friendly, knowledgeable and very professional. Thank u so much 😊👍🏽
He did a great job cleaning our stairs. He was on time, stayed in contact and explained the process. The online scheduling process was seamless. Easy to navigate and schedule. Again, great job on the cleaning.
Great job 👏. Thank you Terrell.
Keshawn was great. Very knowledgeable and professional. Helped me get my rugs back in good condition and was excellent in getting deep, tough stains out. Arrived on time as scheduled and finished the job in a timely manner. Very pleased and will use Stanley Steemer again. Highly recommend!
Incredible service! Super friendly! I had horrid smells in my rug from an old dog stains and they are completely gone.
Shane and his teammate did a great job on our two bedroom carpets and two sectional couches. They were knowledgeable, thorough and speedy. Everything looks great!
Great guy, very helpful and did a wonderful job. He took his time and I would use again. Thanks for your help!
D'Airen cl and my carpet very well. My floor was dirty and it now looks new. Thank you very much
Professional, polite, quick & clear!
Keith and Geo were extremely professional and friendly. They did a great job servicing my house.
Excellent job by Damon. He removed stains I thought impossible to remove. Thank you for your hard work Damon. What a nice young man!
Great job
Brian was friendly and explained everything in detail. He was kind to my doggies and very efficient with his work. He is an asset to your company. Thank you.
Today we had our carpet and rug cleaned and was very happy how everything turned out. De'Airen provided excellent customer service and explained everything before performing the services. I highly recommend Stanley Steamer and will definitely be using them again.
Fast, efficient and great communication.
This is the second time I have used Stanley Steamer and both times have been very happy with the results. The techs are always extremely nice and professional I will continue to use them in the future.
Excellent service and suggestions! Definitely recommend!
Jamal was professional, knowledgeable, and friendly. He did an amazing job. Customer service was superior.
Jamal did a great job of explaining the stain treatment and carpet cleaning plan. He was thorough and took his time getting a set-in stain out. Our carpet looks beautiful, highly recommend.
Google Review: Stanley Steamer Rating: ⭐⭐⭐⭐⭐ I recently had Stanley Steamer out to handle a massive 8,200 sq. ft. carpet cleaning project, and I couldn’t be more impressed with the results. The lead on the project, DeAiren, did a phenomenal job guiding the entire process. He was incredibly knowledgeable and walked…
My first cleaner Brian was less than professional in attitude & in cleaning process. Keshawn, came in with a good vibe. He was really professional & so easy to talk to. I feel he did an excellent job in cleaning what Brian didn't cclean.kudos & more blessings to peshawar. Because this was a do- over, I didn't pay twice.
Vincent was very professional informative and he was finish in no time and the carpet looks amazing. Vincent also gave me some tips on how to maintain my carpet a little better. I will be a return customer and will request him on my next appointment. Thank you
The best carpet cleaning service we have ever used.
He arrived on time and was done in no time. Everything looked great afterwards!
Carpet looks much cleaner than before.
Antonio did an excellent job cleaning our carpets! He was professional, punctual, and extremely thorough throughout the entire process. He took the time to explain everything clearly and made sure all areas were cleaned with great attention to detail. The carpets look refreshed and feel amazing after the service. I…
I call February 20th about my dog got spayed by a skunk and ran into the house. The smell was unbelievable and Stanley Steemer was at my house by 2:00 pm the same day. Vincent was on the job and after he had clean my carpet, my kitchen floor and odorized my house the skunk smell was gone. He knew what to do and…
Very good experience. Helpful, informative, respectful, and efficient
Alana with Stanley Steemer was amazing! She was friendly, respectful, and clearly takes pride in her work. She made the entire process easy and stress free, and my space looks and smells so much better. It’s rare to find someone who combines great work with such a positive attitude. I would absolutely recommend her…
Damon showed up early, walked us through the process and worked diligently. Great job and will use service again in the future!
We always receive good service from Stanley Steemer.
Djuon did a fantastic job! He is friendly and professional. He exceeded my expectations. Couldn’t be happier.
This is the second time I’ve used Stanley Steemer to deodorize the carpet in one of my vehicles, and I can’t recommend them enough! I had food spill while transporting a catering order in my van, and it smelled good for a few days. After that, I was embarrassed for anyone to ride with me. Djuon did an excellent job…
Great job. Very satisfied with the final results. Will definitely use again.
Another great experience with Stanley Steemer! Quality, professional, and efficient carpet cleaning, also had hardwood floor in kitchen cleaned and they applied a maintenance coat of a light polyurethane which really breeze New Life into the floors. I have used these guys for 15 plus years. Never had a bad experience.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 1198 | $153–$315 |
| General carpet cleaning | 897 | $146–$303 |
| Upholstery cleaning | 430 | $170–$340 |
| Pet stain & odor removal | 349 | $144–$260 |
| Area rug cleaning | 292 | $158–$434 |
| Carpet cleaning | 148 | $132–$315 |
| HVAC duct & vent cleaning | 79 | $434–$928 |
| Flood cleanup | 24 | $126–$279 |
