How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREStanley Steemer
Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 4.9★ from 4,953 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet steam cleaning
Clear ✕All 1,207 Google reviews tagged “Carpet steam cleaning” · showing 40
I was impressed with all the services offered by SS. We discussed with the technician adding some these services, chair cleaning and area rug cleaning. He performed all without hesitation. Very pleased with the work performed. Keshawn is a great representative for Stanley Steamer.
Good - timely service. Tech (Djuon) was great to work with.
Justin was very mannerable and friendly. He was throrough in cleaning my carpet. DEFINITELY 5 STARS!
Excellent service and was able to remove stubborn stains on white carpet. I did find that booking the appointment didn’t work on a phone so just needed to call.
Mr. Damon was prompt and very professional. He started by explaining every detail and process that he was going to do. When he finished he walked through with me to see if I was satisfied. The Bridge would like to thank you for your service.
The guys were awesome! They were polite, hardworking, thorough and explained the process clearly. They were a pleasure to work with!
Amael is a very pleasant young man, also courteous and respectful of property. He was diligent in his work and when completed he left the premises as it was when he arrived.
Fredrick was outstanding. He went beyond what he had to do to help me get all the floors in my house cleaned. The floors never looked better. I will be scheduling with Stanley Steemer and Fredick in the future.
Justin was great, my carpets look brand new! I definitely recommend using Justin at Stanley Steemer
Great service!
Great work !!! He came he saw he conquered!! No complaints!!
We had our carpets and an area rugs cleaned this morning. The two who came out were so professional. They arrived on time and worked quickly. Wow - everything looks amazing! I am so happy with the results. I will certainly be calling them to come on a more regular basis. Very happy with the job they did!
Corey was courteous, professional and extremely competent. Would definitely request him again next time we use Stanley Steemer. Highly recommend.
The tech Justin was friendly, courteous and knowledgeable about his trade. Experience was stress free and quicker than expected. Super job doing all the rooms requested!
Great experience with Stanley Steemer! Brendan did a great job cleaning everything and was very friendly, professional, and respectful throughout the entire service. He took his time to make sure everything looked good, and I really appreciated his positive attitude. I’m very happy with the service and would definitely recommend him!
Cory was very friendly and professional! Would love for him to come back when needed!
Frederick was courteous and on time. Carpets were nice and clean. Service was fast. He was so thorough in explaining the cleaning processes.
Shane did an excellent job!
I was very impressed with the service that I received from the representatives from Stanley steemer, they were very informative they were very friendly and they explained everything that they were doing. I would definitely recommend them to my friends and family and I would definitely use them again I felt very…
Antonio was awesome. My carpets look brand new. This is the only company I use to clean my carpets!
Very professional and knowledgeable. Communication about the job upon arrival and at close out. Carpet and leather cleaning jobs were exceptional. I would hire him and Stanley Steamer again.
This technician was super friendly, knowledgeable about the work to be preformed. He was diligent about doing a fantastic job
They were able to arrive before the service window opened. Damon was personable, went over everything, looked at each room and took before pics. He was thorough, respectful of my house and cleaned up any pooling water after he was finished. Carpets look great.
Showed up on time. Did a nice job and he didn't immediately try to up sell me on other services.
Quickly assigned a team well done and rest care of furnitUre
He was very good and professional. Would love to have him again!!
Excellent service and quality work!
Frederick was very professional and treated our home with so much respect. I will definitely be using Stanley Steemer again in the future! Kudos to Frederick he did an awesome job!!!!!!
Corey was friendly, efficient, and thorough. Excellent service
Kamron did an amazing job! He was so polite and professional! He was an absolute pleasure to work with! Brenda Jones
Antonio did a great job in both communicating what he was going to do as well as do a great job getting it done. Would highly recommend him to others personally.
Cory was very thorough in cleaning the areas specified. Also very polite.
Excellent service and highly detailed cleaning; Justin was so helpful and really knowledgeable about my carpet needs
Neill the Technician was wonderful and paid attention to detail, very personable and explained the process. I had 3 rooms done and my kitchen and I'm so pleased with the outcome!
Justin was amazing! We are repeat customers and will 100% continue to be in the future. Justin went above and beyond and the carpets look incredible almost like I just moved in!
Devonte was.on time and very professional and courteous.The job was done quickly.. Thank you Devonte for the work you did today.
Thank You Frederick for your professionalism & close attention to detail. You did a Fantastic Job very neat & clean. We appreciate your hard work. Keep it up !!!!!!
He was a professional and friendly young man. He did an excellent job of cleaning my carpets. Also, he helped me move and placed the furniture back. Great job!
Corey was extremely kind, intentional and quick. He showed me my problem areas and even performed a bit of the cleaning on the areas to show that he did his very best on those stubborn areas. I appreciate his work ethic and friendly spirit!
Angelica was great in her work. Communicated well what she'd do in each room. Also made recommendations that were reasonable and needed. Her customer service was great. Very personable and professional.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 1198 | $153–$315 |
| General carpet cleaning | 897 | $146–$303 |
| Upholstery cleaning | 430 | $170–$340 |
| Pet stain & odor removal | 349 | $144–$260 |
| Area rug cleaning | 292 | $158–$434 |
| Carpet cleaning | 148 | $132–$315 |
| HVAC duct & vent cleaning | 79 | $434–$928 |
| Flood cleanup | 24 | $126–$279 |
