How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREStanley Steemer
Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 4.9★ from 4,953 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet steam cleaning
Clear ✕All 1,207 Google reviews tagged “Carpet steam cleaning” · showing 100
I was impressed with all the services offered by SS. We discussed with the technician adding some these services, chair cleaning and area rug cleaning. He performed all without hesitation. Very pleased with the work performed. Keshawn is a great representative for Stanley Steamer.
Good - timely service. Tech (Djuon) was great to work with.
Justin was very mannerable and friendly. He was throrough in cleaning my carpet. DEFINITELY 5 STARS!
Excellent service and was able to remove stubborn stains on white carpet. I did find that booking the appointment didn’t work on a phone so just needed to call.
Mr. Damon was prompt and very professional. He started by explaining every detail and process that he was going to do. When he finished he walked through with me to see if I was satisfied. The Bridge would like to thank you for your service.
The guys were awesome! They were polite, hardworking, thorough and explained the process clearly. They were a pleasure to work with!
Amael is a very pleasant young man, also courteous and respectful of property. He was diligent in his work and when completed he left the premises as it was when he arrived.
Fredrick was outstanding. He went beyond what he had to do to help me get all the floors in my house cleaned. The floors never looked better. I will be scheduling with Stanley Steemer and Fredick in the future.
Justin was great, my carpets look brand new! I definitely recommend using Justin at Stanley Steemer
Great service!
Great work !!! He came he saw he conquered!! No complaints!!
We had our carpets and an area rugs cleaned this morning. The two who came out were so professional. They arrived on time and worked quickly. Wow - everything looks amazing! I am so happy with the results. I will certainly be calling them to come on a more regular basis. Very happy with the job they did!
Corey was courteous, professional and extremely competent. Would definitely request him again next time we use Stanley Steemer. Highly recommend.
The tech Justin was friendly, courteous and knowledgeable about his trade. Experience was stress free and quicker than expected. Super job doing all the rooms requested!
Great experience with Stanley Steemer! Brendan did a great job cleaning everything and was very friendly, professional, and respectful throughout the entire service. He took his time to make sure everything looked good, and I really appreciated his positive attitude. I’m very happy with the service and would definitely recommend him!
Cory was very friendly and professional! Would love for him to come back when needed!
Frederick was courteous and on time. Carpets were nice and clean. Service was fast. He was so thorough in explaining the cleaning processes.
Shane did an excellent job!
I was very impressed with the service that I received from the representatives from Stanley steemer, they were very informative they were very friendly and they explained everything that they were doing. I would definitely recommend them to my friends and family and I would definitely use them again I felt very…
Antonio was awesome. My carpets look brand new. This is the only company I use to clean my carpets!
Very professional and knowledgeable. Communication about the job upon arrival and at close out. Carpet and leather cleaning jobs were exceptional. I would hire him and Stanley Steamer again.
This technician was super friendly, knowledgeable about the work to be preformed. He was diligent about doing a fantastic job
They were able to arrive before the service window opened. Damon was personable, went over everything, looked at each room and took before pics. He was thorough, respectful of my house and cleaned up any pooling water after he was finished. Carpets look great.
Showed up on time. Did a nice job and he didn't immediately try to up sell me on other services.
Quickly assigned a team well done and rest care of furnitUre
He was very good and professional. Would love to have him again!!
Excellent service and quality work!
Frederick was very professional and treated our home with so much respect. I will definitely be using Stanley Steemer again in the future! Kudos to Frederick he did an awesome job!!!!!!
Corey was friendly, efficient, and thorough. Excellent service
Kamron did an amazing job! He was so polite and professional! He was an absolute pleasure to work with! Brenda Jones
Antonio did a great job in both communicating what he was going to do as well as do a great job getting it done. Would highly recommend him to others personally.
Cory was very thorough in cleaning the areas specified. Also very polite.
Excellent service and highly detailed cleaning; Justin was so helpful and really knowledgeable about my carpet needs
Neill the Technician was wonderful and paid attention to detail, very personable and explained the process. I had 3 rooms done and my kitchen and I'm so pleased with the outcome!
Justin was amazing! We are repeat customers and will 100% continue to be in the future. Justin went above and beyond and the carpets look incredible almost like I just moved in!
Devonte was.on time and very professional and courteous.The job was done quickly.. Thank you Devonte for the work you did today.
Thank You Frederick for your professionalism & close attention to detail. You did a Fantastic Job very neat & clean. We appreciate your hard work. Keep it up !!!!!!
He was a professional and friendly young man. He did an excellent job of cleaning my carpets. Also, he helped me move and placed the furniture back. Great job!
Corey was extremely kind, intentional and quick. He showed me my problem areas and even performed a bit of the cleaning on the areas to show that he did his very best on those stubborn areas. I appreciate his work ethic and friendly spirit!
Angelica was great in her work. Communicated well what she'd do in each room. Also made recommendations that were reasonable and needed. Her customer service was great. Very personable and professional.
The carpet technician was very friendly and floors look great. I recommend him to anyone.
Javion was professional, yet friendly. My carpet looks wonderful! And she did a beautiful job working around my three dogs!
Justin did a great job. I would most definitely request him for all my services.
Very polite, very professional team. Did a great job. Will call again!
Justin your technician was superb in explaining and executing the carpet cleaning
Zephaniah was a pleasure to have cleaning an area rug and carpet. He clearly explained everything he would do, and did the work quickly and professionally. A very pleasant young man!
Neil and Devonte were great! Very friendly, explained what they were going to do, advised that they may not be able to get some stains out, but they really did! Never had the carpets cleaned in nearly 30 years, and I am super satisfied with the results! It's like night and day! I definitely recommend Stanley Steemer, and Neil and Devonte!
Sergio absolutely did the best job ever! He was friendly, personable, and cared about getting my carpets clean and smelling good. When I need it done again, I want Sergio to do it.
Zephaniah was very professional and did a great job. This is my second experience with this location and they did not disappoint.
Frederick Brown always does a great job and has lovely manners. I would highly recommend him.
Brandon arrived on time, very professional, and completed in a fraction of the time I expected. He did an amazing job on my living room, and stairs. I will definitely book him again. Thank you Brandon.
Great work really took time to clean our living room set. I will request him next time.
Our tech Damon did an excellent job on our carpet. He was also very polite, cheerful and a great attitude. I will request Damon in the future.
I can’t praise enough what an incredible job the technician Fred did!!! He deserves a raise for his politeness, attention to detail and hard work!!! I am throughly pleased and will use again, requesting Frederick to do the work!!!
Corey was great!! Very friendly and did a great job!
Djuon was very Professional and exceeded our expectations. He took his time and gave extra care to our most needed area. I would highly recommend and would love to have him clean our home again.
Shane was very professional and helped brighten up the high traffic areas in our living room. I will certainly ask for his services in the future.
Had a GREAT EXPERIENCE with Sergio! Very helpful, Very knowledgeable from start to finish. Really appreciate the amazing job he did on my home!! It was worth every penny! Run to book. FYI you can select your tech as well,
Professional service with great results
Antonio was very cordial, knowledgeable and professional! He did an awesome job on my carpet. Quick, clean and very neat! I’ve used Stanley Steemer for years. Would never use any other carpet cleaning company!
Amael did an excellent job cleaning my carpet! It looks brand new! Amael was friendly, professional, and on time.
Excellent service
The tech did a very thorough job and my carpets look new again.
Antonio was professional and very respectful of my personal property. Thank you very much.
Frederick was a gentlemen…. He was patient, helpful and accommodating. He was careful and precise. My furniture and carpet were perfect. Thank you.
Devote was very professional and friendly. He was respectful to property all around cleaning professional.
Great service!
Trey with Stanley Steemer was very professional, quick, thorough, and efficient. My floor Looks amazing!!!
Another excellent experience! Devonte was fantastic. He did a great job with our contract cleaning and is also a friendly, professional person. Strongly recommended!
Devonte did a fantastic job and was very professional. As a former cleaner from the Greenville area, I would have been honored to have him on my team!
The technician was on time, dressed professionally, very courteous, and respectful of property. He did a fantastic work and completed it in a timely manner. AAA WORK! Thanks
My Dyson stick vacuum is better at removing hair from the carpet. After they were done, I ran my hand across the carpet a few times and amassed a significant wad of hair. I'll be vacuuming as soon as it is dry enough to do so.
Explained everything to be done. Very “user friendly” when letting me know options and follow up suggestions. And my cats really liked him.
Sharif did an excellent job!
Trey was nice, helpful, and did a very good job on our carpet!!!
Great service, great technician
Very much impressed with the work Corey provided. My carpet now looks new with heavy traffic we have at home. Thank you Corey!
Great sales, representatives, professional, and friendly
Service was fast and efficient.
Justin was very professional and personable. He did a great job on our carpet and rug. I would refer Justin and Stanley Steamer for all your cleaning needs.
Trey gets a 100 percent rating from me. Excellent employee and excellent results.
Total pro and super nice
My technician Devonte was AMAZING! Came in, assessed the situation and made my carpets look stunning and most of all much cleaner! I have always trusted Stanley Steamer with my carpets and that’s never changed. Great service always! Thank you!
Did an amazing job. Thorough and efficient. Definitely recommend.
Brendan was professional, timely and thorough.
Amael was fabulous, he got rid of stains that nobody else could get rid of, my carpets look brand new and more importantly smell new. I have an older incontinent dog and you could never tell after the cleaning. I highly recommend using Amael and Stanley Steemer. I will be requesting him again!
Brandon was on time, friendly and knowledgeable. Kept me informed of progress throughout the service. Highly recommend!
Very careful doing the work. Glad it’s done because it’s been on my to-do list for a long time. Thanks.
The team was highly professional and very user friendly. They took great care of our house to prevent scratches or dings. They explained the services in a clear and understandable manner. We would definitely use them again and Stanley Steemer. A great company with a well deserved positive reputation….and a great team!
The team was highly professional and very user friendly. They took great care of our house to prevent scratches or dings. They explained the services in a clear and understandable manner. We would definitely use them again and Stanley Steemer. A great company with a well deserved positive reputation….and a great team!
Brandon is really good, friendly and take care of details.👍👍👍
Trey did a great job cleaning a carpet left dirty by previous tenants- he was friendly, thorough, and explained everything well. We are happy to have the carpets in much better shape!
Very professional. Timely, cleaned carpet Beautifuly
Justin arrived on time and organized to go. He was very professional and explained the entire process. Then he efficiently completed the job and cleaned up. Very pleased with the work and results. Would request Justin in the future.
Devonte was amazing. He will be the reason I use this company going forward. His personality was so warm and his work was thorough. I really enjoyed him coming today.
Zephaniah did a fantastic job. Helped me price it out right and looks like the day I moved in. I’ll see if I can ask for him again.
Brendan did a fantastic job! I was impressed with his attitude and professional appearance. He did a great job explaining what to expect and he did not disappoint. My carpets haven't looked this good since they were first put in. Thank you Brendan.
Alton was on time and awesome. He was very meticulous in his approach and did a great job.
Antonio and Trey were kind, polite, and efficient. Carpet looks great- thank you!
No problems. In and out pretty quickly. It took a couple of times to process my credit card. Seems like they should not have to manually enter my credit card number, expiration date and security code. Overall, a good experience.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 1198 | $153–$315 |
| General carpet cleaning | 897 | $146–$303 |
| Upholstery cleaning | 430 | $170–$340 |
| Pet stain & odor removal | 349 | $144–$260 |
| Area rug cleaning | 292 | $158–$434 |
| Carpet cleaning | 148 | $132–$315 |
| HVAC duct & vent cleaning | 79 | $434–$928 |
| Flood cleanup | 24 | $126–$279 |
