How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREStanley Steemer
Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 4.9★ from 4,953 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for general carpet cleaning
Clear ✕All 897 Google reviews tagged “General carpet cleaning” · showing 400
Dwayne did a fantastic job and is a professional.
Javaren was extremely knowledgeable and reviewed every step of the process. Also addressed and communicated what further care should look like to maintain pristine carpet. I would highly recommend Javaren and Stanley! Thank you for taking care of us!
Frederick did an excellent job. I am pleased about the result. Happy to give 5 stars.
Service was on time snd thorough, to our complete satisfaction. The serviceman, Ian, was very pleasant, very efficient and went beyond what we had planned or expected. Our flooded rug look like new.
Neill the Technician was wonderful and paid attention to detail, very personable and explained the process. I had 3 rooms done and my kitchen and I'm so pleased with the outcome!
Our family has depended on this company's Garner location for the last 25 years, and they have never ever disappointed. Javeryn and Zeph were knowledgeable, professional and all around great guys. They represent the company very well. As we bring our house to market after 25 years, my wife and I wish to thank you for always being the best.
Corey was extremely kind, intentional and quick. He showed me my problem areas and even performed a bit of the cleaning on the areas to show that he did his very best on those stubborn areas. I appreciate his work ethic and friendly spirit!
Arrived on time...very respectful and excellent professionalism...very impressed with his knowledge of the job at hand...will definitely recommend favablaly to friends and family..
Very professional, they both did an outstanding job!! Recommend Stanley Steemer to any one looking for a top rated carpet cleaning service
Ian was on time, thorough, respectful and courteous. He also listened and provided clear information for better decision-making. He explained each task and each consent I was to sign. You would not know he is working around. Very good experience today.
Devote was very professional and friendly. He was respectful to property all around cleaning professional.
Justin did an amazing job and was very professional. Will definitely use Stanley Steemer again.
The technician was on time, dressed professionally, very courteous, and respectful of property. He did a fantastic work and completed it in a timely manner. AAA WORK! Thanks
Alton was amazing He was so respectful and his mannerism was definitely 10/10. I would definitely recommend Stanley Steemer to my family and friends.
Keith was absolutely the best!
I was really impressed with how quick the process was! Zephaniah did a wonderful job and was so very professional. He had a fantastic attitude and was very respectful! I would recommend!
Vincent showed up promptly and talked with my wife, and explained in great detail the services he was performing. He was efficient and our carpet looks amazing. I would definitely recommend the Stanley Steemer service. In my opinion, you're getting quality service, at a reasonable price. Thanks Vincent , for your…
Ian did a great job.. definitely would use them again and probably will.
He did an excellent job! Love the results!
Professional and knowledgeable
My carpets were cleaned to perfection! They are beautiful and restored back to its original condition. Smells great! *Five Stars*🤩
Prices have increased substantially. That's a problem.
Requested a service first thing this morning due to having guests over for an event Thursday. The Stanley Steemer team scheduled the appointment as early as that afternoon. Javaren and David as scheduled, listened and confirmed our needs, worked exceptionally hard and the carpet, rugs and furniture look and smell…
Devonte was thorough and professional. He did a fantastic job steam cleaning our carpet.
Great service - my carpets, rug and sofas look amazing! I will request this team every time!
Very nice gentleman and was very kind.
Neil did an excellent job cleaning the carpet in 4 rooms and 1 hallway. We had most all the furniture removed already, but what remained he moved or cleaned far under the beds. We especially appreciated that he placed bumpers on our cabinet and trim and front door to prevent scratches. We tipped Neil an additional 15% in cash for a job very well done.
Shane and Angelina were amazing to work with. They were very friendly and professional. They both did great explaining the process and any concerns about some cleaning areas. I will request them again! Thank you 😊
Excellent and uneventful as usual!
Outstanding and professional service
Service was very very good and professional. The representative Brian that came to our house, really respected the fact they we had a severe special needs child in the home and he was so quiet and fast but got the job done. My carpet looks so amazing. When we use your service again we hope that this representative…
Friendly, knowledgeable and very professional. Thank u so much 😊👍🏽
Very through Very nice and polite. My carpet looks amazing
Great job 👏. Thank you Terrell.
A great job! Our carpet looks beautiful. Service tech was very professional and did a great job!
Keshawn was great. Very knowledgeable and professional. Helped me get my rugs back in good condition and was excellent in getting deep, tough stains out. Arrived on time as scheduled and finished the job in a timely manner. Very pleased and will use Stanley Steemer again. Highly recommend!
Incredible service! Super friendly! I had horrid smells in my rug from an old dog stains and they are completely gone.
I’ve been using Stanley Steamer for 17 years, and it’s great to see the company getting back to hiring truly excellent technicians. Antonio was extremely polite, professional, and took the time to really listen to my concerns. He exceeded my expectations. This was one of the best service experiences I’ve had in a long time
Fantastic work. I have dust mite allergies and the cleaning helped so much. Damon was a wonderful technician. Great work!
Stanley Steemer came through for me. Today after a cancelation. Did a great job. Rugs and upholstery look terrific.
Great job
The entire experience was wonderful!!! The carpet cleaning was very detailed and professional.
Excellent service and suggestions! Definitely recommend!
Google Review: Stanley Steamer Rating: ⭐⭐⭐⭐⭐ I recently had Stanley Steamer out to handle a massive 8,200 sq. ft. carpet cleaning project, and I couldn’t be more impressed with the results. The lead on the project, DeAiren, did a phenomenal job guiding the entire process. He was incredibly knowledgeable and walked…
Great job! Very professional! He did a great job on my carpet.
Vincent was very professional informative and he was finish in no time and the carpet looks amazing. Vincent also gave me some tips on how to maintain my carpet a little better. I will be a return customer and will request him on my next appointment. Thank you
Brian came quick was pleasant and did a wonderful job. Happy with everything overall and would highly recommend or use the service again!
Came on time and did a great job very fast. In the rain!
Antonio did an excellent job cleaning our carpets! He was professional, punctual, and extremely thorough throughout the entire process. He took the time to explain everything clearly and made sure all areas were cleaned with great attention to detail. The carpets look refreshed and feel amazing after the service. I…
Damon did an excellent job cleaning my carpet and paid extra attention to areas with pet stains. He was thorough and very professional. I’ve never had someone actually hand scrub a few really tough spots. Will definitely use again and highly recommended!
Alexander and Terell were very nice and professional. They were quick but did a great job. I will not hesitate to use this company again. Thank you.
Scheduling was very fast and easy. Brian was thorough and up front with the pricing. Worked quickly and did a great job. Very pleased with my results. I will be calling Stanley Steemer in the near future to schedule more services.
Djuon did a fantastic job! He is friendly and professional. He exceeded my expectations. Couldn’t be happier.
The Young lady was very professional
I am so happy to have had the opportunity to enjoy the wonderful service of Stanley Steemer! They sent to very professional technicans that were on time with excellent customer service skills Joe and. Hunter we’re amazing to have as our service representative there work is absolutely wonderful
Am very pleased with the service and professionalism of Terell who did a great job.
Jamal should get 10 stars for his services. I have an Irish Setter whose hair was deeply in-bedded in fabric of rugs , not visible to the eye. . Without my asking to do extra effort to get it out after shampooing, he voluntarily went to Van to get a special brush. Jamal got on his knees and hand- brushed the rugs…
Our Serviceman, Krishna, was very friendly, professional and did a great job on our bedroom carpets! He was punctual, worked quickly and efficiently.
Great communication , fast service! No complaints will book again.
Djuon was wonderful! He explained all options for our mostly carpeted house and two dogs to get the best clean that worked for us. Will be booking again in the future!
Blake is very friendly and professional. He explained his process and asked if I had any spots that needed special treatment.
We have used Stanley Steemer because the employees are so nice and professional. They are great at what they do and we are always satisfied with the result.
Brian was polite and did a great job! I'm excited to have clean carpets again.
Krishna did a fantastic job! Carpet looks like new. I will definitely use Stanley Steamer again.
Alana was very efficient and professional in completing the cleaning. Thank you Alana for a great job!
Quick and easy. He was on time and did a great job
Brian was great - Helpful & polite!
Kieth was very polite and professional. Carpets are clean. Recommend Stanley Steemer and Keith.
Shane and Jayden did an excellent job and I would highly recommend them to others.
Thank you Damon! You were very professional, thorough and efficient. Highly recommend. Results were great
Jamal was great and professional!!!
Had 2 rugs cleaned and one small room of carpet. Tech was great and did a good job.
Very professional, friendly. On time gave me all tips & pointers in service done.
Djuon was so professional and pleasant. He carefully reviewed everything I needed and asked questions and noticed things I missed. I appreciate having a thorough cleaning that is more than I could do on my own.
Absolutely professional young Man. Answered my questions without hesitation. Gave me some good advice I typically do not tip for a service that I have already paid for. This young man deserves it!
The tech was very professional, even tho she was by herself she did a good job. Little bit late on her ETA, overall good service
The gentlemen who came out to clean my ductwork and vents were on time, ready to the work. They did a great job of explaining whenever I had a question. It seems that they did a great job cleaning my duct work. I have used Stanley Steemer for years. I would recommend them over and over again. Thanks guys. You did…
I was very pleased with the job that Hunter and H did. They made my OLD floors look very good. I will recommend them to anyone for cleaning services on carpet and floors. I appreciate their services. Thank you.
Vincent and Hanad did an amazing job on my carpet and my chairs. Thank you so much
Vincent was fantastic! Great communication throughout the setup until the completion.
Everytime we use Stanley Steemer we love the results! They are always professional and friendly. We have a small dog so our carpets are somewhat stained etc., but when they are finished it looks new. They are very price friendly and you can get discounts as well. I always schedule online, it is easy and very easy…
Hunter did a great job. Friendly and helpful. My carpet and furniture look good as new!
Nasir did a great job! He was extremely knowledgeable and thoroughly explained the after cleaning guidelines. Very professional and friendly young man!!
Hunter was amazing
Nasir was very professional and did an excellent job! The pricing was affordable and I was very pleased with the work.
Great job! The house and carpets look great!
Quincy was an absolute professional from start to finish. He arrived right on time, greeted me with a warm and courteous attitude, and immediately got to work. I asked if he could begin in my office since I had a meeting coming up, and not only did he accommodate my request, but he also made sure to finish all three…
He did a great job, put heavier things like sofa back in it's place. Carpet looks good.
Brian did a great job. He was very open and clear about the expectations upfront. Very friendly the whole time he was here. And our furniture and rugs look much nicer.
Nasir did a fantastic job
They always do a great job, always very thorough and professional. Thank you!!
Terry and Dickie were on time, professional, and fast. They did a great job!
Tech Dillon was thorough, educated, polite and used time wisely. Would welcome his services again.
Effective, professional and work was done in timely manner.
Daniel was professional and polite. Very efficient and took the time to review what he was going to do and after the job was completed Dainel reviewed what he accomplished. He left us a nice clean guarantee brochure for future use. I appreciate that knew the company and the weight of the name Stanley. Great hire.
The technicians showed up on time, cleaned all three rooms of carpeting and departed within an hour! VERY professional and pleasant!
Nasir did a great job!
Anthony did an excellent job! I would have absolutely no issues working with him again for other services Stanley Steemer offers.
Service was provided by pleasant, trained professionals who set to work immediately to do the job at hand with confidence and dispatch. In addition to steam cleaning the carpet they also cleaned a wrap-around porch and removed some tough, persistent carpet stains. Quincy is an excellent team leader and coach to his…
Prompt courteous, knowledgeab and efficient. Made suggestions for other services and provided quotes for those services. Carpet looks great and smells good again.
Krishna was very timely courteous and polite. Did a great job got only stains out. Would definitely recommend him
The representative cleaned our carpet and vct cove base. He did a wonderful job Terri did an excellent job of explaining and helping me to understand the services. He did not pressure me to buy more services!.
The service provided was excellent.
Arrived on time. Daniel was very friendly and professional. Carpets came out looking great!
Trayvion did a fantastic job - was very thorough, explained everything well, and a pleasure to work with.
The service tech Darius was so courteous and and did a great job on the 2 rooms he cleaned.
They are professional and cleaned the carpet and the sofas, used sctach guard on the carpets. The result looks good, I'm happy.
The team was on time, very professional, and did great work.
Awesome service. Greatly appreciate all of Shane & Alex hard work on today. They arrived timely, communicated with me about my carpet needs, provided suggestions and cleaned my carpet extremely good. Shane went above & beyond and we appreciate it. I rate them a 10 out 10.
The service was great. The technician was courteous, knowledgeable, professional. Overall a great experience, my carpet looks clean and fresh as new. I will give this technician a 10 plus for the service he did today at my home.
The team from Stanley Steemer did a phenomenal job. I’ve used them many times and they can continue to be very consistent and do great service.
Good job 👍🏽 excellent service 👏🏽
Great service. The carpets look like new and we have 2 large dogs. The service men wore masks the entire time and we're very polite. Will use them from now on.
Quick, efficient. Thorough. Pointed out any issues.
Stanley Steemer did a superb job!!
Excellent and professional service! He really did a fantastic job!
Stanley Steamer did a great job cleaning our carpet and a chair. Thank you!
Very service oriented ! Polite and on task ! EXceLLent !
Terry did a great job. Fast, efficient and professional! Very happy! Got a stain out that I wasn’t sure could be done!!
Anthony was very courteous and professional and did a great job. He informed me of yearly cleaning specials, and of door mats. I was very impressed.
This gentlemen was very professional and performed his job well and was very polite. He was able to remove spots that I didn’t think could be removed. He did his job very well which was not surprising to me at all because he performed the same job before and did an outstanding performance then as well. I want the…
Stanley STEEMER is simply the best and that’s why I always use them for my carpet cleaning and sofa deep clean! They are through and efficient always❤️
Tech was efficient and professional.
Excellent service and guide you with knowledge. You don't feel bad about the price when the work is excellent. Parker is excellent ask for him.
Service was outstanding. The gentleman was very professional and made sure the work completed was accurate and to the standard expected. He not only did he do the carpet cleaning but also hard wood floors. They look amazing!
We had such a warm needful team here today. Things were worse than usual due to a sick pet who recently passed. I told them about it and they were so understanding. They did such a lovely job which required a lot of extra work on their part as I had put so much carpet cleaner on all of the spots. I am still grieving…
Stanley Steemer has never disappointed me. They always go above and beyond. Anthony was on time for my appointment and he cleaned my carpets in all of my rooms by himself. He was very professional and did an excellent job. Stanley Steemer is the best service out here!
Anthony and Shane did a great job. They resolved all the issues I threw at them. Highly recommend.
Stanley Steamer Company responded quickly to my service needs. Quincey was professional in his communication. He checked in with me to make sure I was satisfied with his work. He did an excellent job.
Callie Did a Great job on my carpet Today! She explained everything to me
Trazonda & his partner were very professional & took pride in their work. They explained everything they were going to do and got right to work. I am pleased with the quality of work they did and I appreciate their diligence! Highly Recommend!!!
Move and protect furniture with cleaning efficiency
super experience! Anthony and his team member were fantastic. Timely, experienced..made tile and rugs "good as new"...only wished I'd asked them to do another rug! I will definitely use again
Jamie did a wonderful job today. Jamie was courteous & very professional. I would welcome him coming back to my home to provide another thorough job like he did yesterday.
Our technician was prompt personable and efficient, she did an excellent job cleaning all three rooms and was patient enough to add on a deodorizer at the last minute for us. Would definitely recommend!
Very professional! They arrived on time, asked me what rooms I needed cleaned, they started and about half way through I was asked how did I like my carpet so far. They finished and took payment. I was impressed in how fast they completed my rooms.Tony did an amazing job, from this point on I am going to request him to be assigned when I book again.
Quincey did an awesome job. Very pleased with the results.
Great fellow very professional.
This was first time using Stanley Steemer. I am highly satisfied with my carpets! The technician took his time and did a great job! I will definitely be using them again!
Incredible service by Terry and I missed Dickey this time around! Terry is truly professional. 10 out of 10. Always recommend and just renewed our contract for another year!
Totally professional: on time, efficient, polite. I have use them 3 times a year for 25 years! always perfect!
Callie was great. Got all the tough spots out!!
Terry was very nice and did a great job! Our carpet and tile floors look beautiful!
Always a great job! Have been using them for years.
Keshawn went above and beyond by cleaning the floor space behind our 65" HDTV. Excellent service provided!
Terry did a fantastic job, our old carpet looks like new again!! Thank you for your great work, Terry.
Jamie did a phenomenal job cleaning our carpets. They look brand new even after 2 years of wear and tear.
Thank you soo much. You made my day. I always use Stanley Steamer. The two gentlemen had a kind gentle spirit. I was blessed!!! Excellent job!!!
Anthony did a thorough job of prepping then cleaning my carpets. They look great and Holiday ready. Thanks!
Terry arrived and took care of the cleaning of our upstairs carpet in good time! Job well done!!
Ryan was quick, efficient and professional. This was our first experience, but we will happily call on them again.
He went above and beyond with his service and explaining everything!
Great job! Good to work with. Anthony is dependable and very good at what he does.
Bryant did an excellent job! Thank you Stanley Steemer!!!
Friendly, professional and thorough service with attention to detail.
Great work ethic and customer service. Represents the company well. Would strongly recommend.
They were very professional, they worked quickly and answered all of my questions to my satisfaction.
Terri is awesome! He has been coming to our home for years now. He does a great job!
Shawndale was so courteous, efficient and friendly. We had A+++ service.
Anthony was terrific.
Great service. Very professional.
First time customer and it was a great experience. Service was excellent! Professional , personable and fast. Quality was awesome -carpet looks like new :)
Kershawn was prompt and courteous. Carpet definitely looks better.
Tony was thorough and quick! He was meticulous and considerate to not disturb our baby and dogs. he offered great advice for aftercare too. Next time we get a cleaning, will be sure to ask for Tony!
Anthony was our service technician today. He was pleasant, answered all my questions thoroughly and did a great job on the carpets! I appreciate the text with a picture of our expected tech and ability to see how far away they are. Stanley Steemer is incredibly professional and they will continue to get my business!
I am so impressed with how Anthony was able to get the carpets in my kids’ bedrooms so clean. There were a lot of stains from our pets, and I had tried many times to get it up and cleaned myself, but I never felt the carpets were clean enough and the stains were so stubborn. Anthony was able to get up majority (way…
Very prompt. Very courteous. Worked very efficiently and quickly. Explained any thing out of ordinary. Trazonda is an excellent representation of this company. Will always use ten.
Shawndale was assisting Ryan. Both were very professional, polite, respectful, responsive to questions & requests, and stayed focused on the job until finished. Excellent work! I couldn’t be more pleased and would very much like to have this particular pair of gentlemen back next time I have a carpet cleaning on my contract. Thank you!
Great job again by Quincy!
Very prompt and completed the entire upstairs plus stairs in less than 2 hours and it looks great. Very friendly and would recommend them to anyone!
Great job, very informative. Would use again.
Anthony did an excellent job. Very professional!!
Quincy did a wonderful job cleaning our carpet and provided excellent customer service. We will book additional services because of his great work. Thank you!
Anthony was awsome he was very nice an friendly he Explained everything that I needed to know he took the time to do that. If I go for stanley steamers again I would diffently request him to come our way. Thanks Anthony for making my carpet look brand new. 😀
Javion was very professional and helpful. He took time to listen carefully to my expectations and he delivered expertly. I will definitely request his services again.
The Anthony and Savieon did an outstanding job. They were both very respectful and professional. Anthony was very thorough in explaining the process and ensured that I was completely satisfied with the job. Thanks!
The carpet cleaner arrived on time, was professional and did a thorough job of cleaning my carpets. The cleaner noted how much he enjoyed his job and it was evident in his performance of his duties. OUTSTANDING SERY
Javion did a good job. The carpets look and smell better. He was very nice and professional.
Ryan was great and extremely helpful. Glad that I used this service.
The service was excellent! Thank you very much!
Very professional and courtesy. My experience was A1!!! Would recommend and to future customers.
Anthony was super efficient and professional. He had me check every room after cleaning it to ensure it was to my satisfaction. It was each time! He advised me on products that Stanley sells that could assist with our carpet cleaning spot care. He also advised about hardwood floor cleaning I asked about. Will be…
Polite and efficient! Great customer service!
Cory did great 100%
Excellent.service. Got out stubborn carpet and wood floor stains.
They do great work keeping our carpets and couches clean after our maniacal dog 🐕…
Tony was very professional and also very nice. Great service!
The call center provided a quote for bedrooms, then the company charges additional fees to clean 4'x5'ft areas, smaller than a double bed, in the closets, which makes one wonder, if the home had been empty, would they charge more to clean the bedrooms, i.e., if there were no beds? In the end, they wanted $90 more…
Quincy , did a great job my wife was very pleased. Looks great for our family gathering for Memorial Wknd. He has been to our home before. He was able to get the stains out on the steps. Quincy cleaned the carpets in a timely manner. Nice Job !
Jamie was absolutely amazing, friendly and knowledgeable. Awesome job done! He will be the only one cleaning our floors from now on!
Anthony did a very good job. I was very pleased with the carpet cleaning.
Always professional and kind and most of all they do great work! I value them reaching out when they about to arrive too. We use their services each year. Bryant was fun and kind thank you :)
Anthony was the technician who cleaned my carpets. Very nice and friendly. He was very concerned that I approved how my carpets looked once completed. Excellent job!
Excellent s service!!!!!
Excellent service and thorough cleaning.
Tech was just wonderful and professional informative good worker
Our advisor Anthony was awesome! He was a as the most reasonable person ever in regards to our schedule and was extremely polite and professional
My operator name was Cory. He did an excellent job. He removed stains that I thought were permanent. I will request Cory for my next scheduled.appointment.
Daniel was fantastic and did a thorough job cleaning. He was also extremely kind and personable as well as professional. Our carpets look fantastic thanks to him!
Amika from Stanley Steamer did a very thorough job and really took the time to clean my carpet. I am very happy with the job they did! Thank you Amika! 💕
We used Stanley Steemer for our Rv. Shane was able to get the stains out of the ceiling carpet, bedroom and captains area. Great personality and work ethic.
Excellent job, along with being on time and very polite
Shane was timely on completing the work, professional and took attention to the work needed giving attention to stained areas needed cleaned
Today (5-3-23) my husband and I had an appointment with Stanley Steamers. Trazonda Parker was one of the employees sent to clean our carpet. He was respectful and answered any questions we had. Mr. Parker also took care of a few dining chairs that my husband decided to ask about last minute, and also gave us a great…
Fantastic service, they saved my new carpet! I was blown away at how they took a disaster zone area on my brand new carpet and completely got the pet stain out. They were all so pleasant to deal with and prompt on their appointment times. I would definitely recommend them to everyone!
Anthony was great, very punctual, personal and professional. He did a great job and the carpet looks and smells much better!
Trazonda an Severon were both very good at what they do.They ate both is a definite asset to stanley steamer. Good Job Stanley
Anthony was super professional, friendly, organized and knowledgeable about the products he used. I would definitely recommend Anthony and Stanley Steemer to anyone. I’ll most definitely be using them again and requesting Anthony as my guy 😊 super pleased with a job well done.
Ryan was very professional & made me interested in more services. He was very informative & he did a very detailed job. He went above & beyond. Because of Ryan I will always use your services because you have very professional staff Thank you so much for a wonderful job.
Ryan performed a miracle on our carpets today! I will ONLY use Stanley Steemer from this point on!
Shane did a great job, very professional
Amika was a joy. She did an efficient job in a timely manner. Great work!
We thought it was badly stained, but Jamie got everything out!
Excellent!!
Professional
Anthony & Grant and Ryan are exceptional people! Put me at ease. I had very difficult pet stains and they made my carpets look new. The entire staff and team that came to my house were Very personable professional thorough efficient and all around just awesome 🤩 I will only use Stanley Steamer going forward. Even…
Very helpful. Did a great job.
He was get a very knowledgeable! I would definitely use the service again
Excellent job. Very satisfied.
Tony was awesome! He came in and completed the entire two bed apartment in less than an hour. I was a little disappointed the bigger furniture wasn’t moved but, I can definitely see the difference.
Great service! He was on time and worked quickly. 3 rooms, hallway, stairs and area rug in 1 hour
Anthony did a great job. Very polite and anxious to do a great job. When we do business with Stanley Steemer again we would like to request Anthony be our agent. Thanks for the great job. Bill and Judy Davis
Been using Stanley Steamer for years. Very straight forward and professional. Scheduling is easy. When tempted to change, always stay with them for the simplicity.
Had Keshawn as a cleaner. He was timely and professional. Did a fantastic job
Saiveon was great! He was on time and did a great job cleaning. He even made sure to go back over and get the pet hair that came loose during the process of the cleaning. The deodorizer was awesome and immediately refreshed the home.
Wonderful service. Timely and professional. Friendly.
Ryan was on time, professional, and did a great job. He kept me informed, and made sure I was satisfied with the cleaning midway. I highly recommend Ryan and Stanley Steemer, and will call them next time.
Thank you so much Mr. Quincy for doing an excellent job! I will call them again in the future.
Fantastic job and very kind and professional.
Mr Daniel did a fine job. He was on time, very courteous. He explained what the steps were before he started. Our weary carpets were much improved. We appreciate his care.
Daniel did an awesome job. Thank you!!
Love the team at Stanley Steamer Raleigh. So friendly and always do a great job!
The tech was very nice, clean cut and professional . First time using Stanley Steemer. After today’s visit, I will call on him again. Thank you for your time and I will be recommending this company for service.
Keyshawn arrived on the very early side of the appt window, confirmed my order, checked the areas and got 'er done in what seemed like no time at all. Very nice and professional. Did a great job. We've always had great experiences using Stanley Steemer.
Anthony was effective and paid attention to detail. The carpets look great!
He was pleasant, Professional and got the job done quickly! I Would recommend to everyone!
Shane was wonderful! He explained everything in great detail, was prompt, efficient and caring of our things. Would definitely have him and this company again!
Very professional team. Engaging and thorough.
Ryan was awesome! The carpets look great and we will absolutely be requesting Ryan in the future!
Fast, thorough, professional. 10/10 would recommend!!!
Keshawn was fast, friendly, & proficient. Thank you.
Stanley Steemer came and gave great quality work! They were on time, punctual and professional! Anthony was very articulate and professional when he arrived! Quality work, and great finish!
Great
Quincy from Stanley Steemer was very professional and efficient. He was mindful of our two cats to help ensure they didnt get out. Our carpet looked great!
Shane was extremely efficient and professional and my carpets look great!! I’m already looking forward to requesting additional services and working with them in the future.
Very professional, very nice gentleman. Did a great job!
Awesome guys! Did a great job
Jamie did a great job!Very courteous and friendly. Worked efficiently and quickly..
Quincy was so polite and did a fantastic job cleaning our carpets!!! Thanks Quincy!
Daniel was on time. I like the fact that they sent a text as well as called to let me know of their expected time of arrival. When he got here I shared with him the rooms that I needed to be cleaned. He explained the process and completed the job in about an hour. He was very respectful of our home during the…
Great job!
First, let me say Chris, the gentleman who cleaned my carpets was awesome. However- When he was done I was met with an additional $90 fee that I wasn't expecting. I asked him why the price was (after tax) $100 more than what I was told and he shows me the invoice where it charges a fee for deodorizer per room.…
Shane did an awesome job!! He was punctual and quick!
Efficient, courteous highly recommend
Terry was very professional and made sure we had a great experience. Stanley Steemer you need more like him
Excellent service professional technician thank you
Anthony was fantastic. Did an amazing job, incredibly nice and helpful and answered all my questions
Excellent work. Very professional. Would recommend to anyone
So easy to book online! I had a window of 8a-1p to expect them, got a text heads up of when the tech was coming. Saiveon showed up at 9a. He was so sweet, professional and efficient. First time using them and I would use them again. Thanks so much Saiveon!
Daniel did a absolute grand job with explanations and the services rendered. A very nice young man. My floors and carpet looks fantastic. Thanks Daniel
He arrived on time..explained everything he offered and what products he was using.. it was an awesome experience
Shane was very professional and he explained everything he was going to do. The price was exactly what I was told and no hittin fees. Thanks for the great job and will use again.
Our service technician, Anthony, spent far longer at our house than I had anticipated because he was so meticulous and did an exceptionally thorough job. He even got some rust stains out of our carpet which I believe had been there for at least 10 years! He was A very kind and professional person. I’m sold on Stanley Steamer!
Stanley Steemer is always courteous and efficient. I called Friday afternoon and they had someone at my door by 9am Monday. Daniel has been our SS representative a few times now and he exceeds expectations every time. He’s punctual, customer friendly and provides solid service. Thank you!
Very nice! It was very quick
Chris was extremely professional, polite and most of all he did an outstanding job with a smile!! Awesome experience
Will recommend Stanley Steemer to my friends and family
Great service from Saiveon.
Very professional and polite. We weren’t completely ready and the technician was very patient while we got ready. Explained service and what he was doing at all times. Would definitely use again.
Saiveon did a great job, very professional.
Great service and very professional. He took his time and did a great job.
SS did a fantastic job. The carpets look new.
Shane was very professional. It was a quick process. The difference in the carpet was immediate.
Very professional service, I would recommend this service to friends.
Quincy was on time,polite, and explained the process to me. He did an excellent job and my carpet looks new. Thank You Quincy!
Quincy was efficient and did a great job.
Did a well done job
Raul was very professional he was on time and explained everything he was doing he answered all questions and asked the right questions as well. I 100% recommend Stanley Steamer!!! They get the job done exactly as asked and more.
Very professional and efficient!!
Jamie was excellent, he did a thorough job and he was very pleasant.
Quickly and professionally, gave me clear instructions on what to do after the fact and how long things will take!
Raul was professional and thorough. It took him 2 hours to clean 6 rooms and the stairs and they look amazing. I didn't know how much I appreciated clean carpets until now. I would definitely recommend Raul. 👌
Kept trying to upcharge my pregnant wife even after she stated multiple times we couldn't afford any extras. The man was very pushy, and didn't want to take NO for an answer
Very professional service, on time, and good value. I will use them again.
Raul was very professional and did a great job cleaning our carpets.
Quincy, thank you for your great work so amazing, also Mike thank you both wonderful teamwork so happy.
Our tech Daniel did a great job. We’ve used company's in the past that we’re not to the standards of Stanley steemer. Daniel explained thoroughly what he was doing, and his recommendation to keep it cleaner longer. Very professional guy, and we will definitely book our future cleanings with Stanley Steemer.
Excellent, professional and speedy service
Anthony was very friendly and respectful professional !
He did a wonderful job
The Tech was very professional and answered all of my questions. I highly recommend Stanley Steamer.
Wonderful and professional service. Quincy was amazing, my place looks new and smells clean. 10/10 would recommend, really great and fast.
Anthony was great. Showed up on time and did a fantastic and professional job. Very pleasant to work with.
Daniel was on time, professional, friendly, and did a thorough job of cleaning our carpets. If you use Stanley Steemer in Holly Springs, be sure to request Daniel. You won’t be disappointed!
He did a great job! He was able to eliminate all spots on our carpets. He arrived on time and was finished within an hour.
Austin was very prompt, professional and did a great job.
Really happy with Shane’s work… Very friendly and just all around a good guy…
I love this guy. He does a great job and wastes no time. Professional and knows his stuff!
Lee was very professional. He also did a great job!!
Our carpet looks great, Stanley Steemer always does a tip Notch job whenever I need them!
Very professional and quality service
Professional, friendly and knowledgeable. He explained the process and outcome expectations. I will use them again.
Terry and Dickie did a magnificent job on our carpets!! Thank you!
Keshawn was very professional and polite! He was also very knowledgeable about their services and did an amazing job! Keshawn was also very patient with us while we corralled our 4 cats from one room to the next so he could finish the cleaning. We love Stanley Steemer and will continue to use them in the future!
The tech was awesome. He was courteous and very professional and we are amazed on how a very stained carpet looks brand new now! And the price was very agreeable. Thanks Stanley Steemer!
Anthony did an excellent job cleaning the carpet and rugs.
A outstanding professional beautiful job that young man was excellent.
Quick service. Carpet’s look great. Very nice young gentleman did a great job.!
LEE did an amazing job.
Excellent job and superb customer service with the worker !!
On time and efficient service. Very professional and helpful during their visit. Reasonably priced for excellent work!
Good service, very professional
Lee did an awesome job cleaning my carpet. He was very professional and brought my carpet back to life.
We had Stanley Steamers come out and do all of our carpet, stairs plus the tile in the bathroom. Speed and quality were great and seems to be the same system as the No residue competitors carry (steam!) Will use them again, did what looks like magic with several stains and left our carpet brand new. Thank you!
Great experience. Outstanding cleaning!
Quincy did a great job. Fast and professional.
Very courteous and professional. James was extremely efficient and cared about his service and my satisfaction.
The technician was fantastic!
AJ did a very good job. Got all the spots out my carpet and was here when expected. Overall I will be using them again and referring.
Great people to use
Awesome job!!! Professional Employee...
Called them and within 2 hours they showed up. Price quoted over the phone remained the same. The tech was very professional, cool and collected. Performed his duties and made my carpets look brand new! Definitely will recommend them and will definitely use them again!
Absolutely great job by 2 very nice respectful and professional gentlemen. Price could not be beat and quality was better than expected!!
Anthony was very professional. He educated me on how to keep my carpet clean and prevent stains. He advised me on different products a d programs offered by the company as well to maintain my fresh new carpet. Very pleased with the service I received today and will definitely reach out again for my cleaning needs.
Great service
Worker arrived within promised time frame, made good contact with me, explained why required signature was needed that was done. Shared infor with worker about water connections, choice was made and worker proceeded with assignment that was done great care and in a timely manner. Worker was commended for job well…
He was great, a super nice guy. I never imagined that carpet would look that good again. I love the tracking notification it lets you know exactly when he'll get there.
Hunter was amazing and very professional! He did a great job! Our carpet and area rug looks clean and sanitized! Thank you so much from the Pineda Family!
Daniel is excellent at what he does and is very knowledgeable about keeping my carpet looking new.
Bobbie was great! Despite the water issue at first all the steps he had to face…He handled the job! Thank you Bobbie 🙂
Excellent job! Dedicated, knowledgeable and courteous team. Very impressed!
Very clean and professional
My first technician missed a few major dark spots. I called and spoke with customer service about it and they sent someone out 2 days later (original service was on a Saturday and they fixed it Monday). The second technician did a great job on my rooms. I was highly satisfied with this explorer after my first…
Just all around good job
Professional
Raul did a great job. We couldn’t be happier with his work
Great job! Attentive, professional and explained after care until my carpets were dry. Thanks!
Austin arrived on time and did a great job cleaning our carpet. Would recommend him and call him again. He was courteous and fast with the cleaning.
Quincy was great. Came during the time frame, did a great job and prices were fair.
Quincy did a great job!
Great
Our technician Daniel was great, very friendly and did a good job of up selling me on the annual program.
Daniel was wonderful! Very respectful and knowledgeable.
Duct cleaning
Very professional experienced. Great detail of sufficient quality work. Very pleased with the quality of the he has provided. I will reach out to him again when necessary. Thank you.
Highly recommend Austin! He did a fabulous job, professional and caring.
Raul was great. Explained well. Was fast. Polite. Great job. I will call again
Our technician was prompt and friendly. We were happy with his work
Austin was very kind and professional. I did not know you did mattress cleaning or mold mitigation. I would like more info on those services please
He did an amazing job he did what I needed him to do to the floors
All carpets and hardwoods were cleaned. All floors look great and even without deodorizing, no odors. They were prompt in providing service and called when they arrived. Will use them again.
Excellent job! Thank you.
Mr Skinner has cleaned our carpet twice now and each time our carpet looks great. We should have started using Stanley Steemer a long time ago.
Had quite a few pet stains and others from normal spills. Everything was completely removed with the cleaning. Duwayne (tech) is such a great personable guy and highly recommend him!
Hunter was very professional, personable and did a fantastic job!! I highly recommend. My carpets look new!
Our technician was great! Professional, efficient, and prompt. He did 4 large rooms in less than an hour! Definitely recommend.
TJ did a great job cleaning our carpet. He explained everything clearly and got right down to business. Thanks!
Quincy was amazing!!! Had no idea it would be so quick and easy. Will do routinely now!
This place was great and Rahul was super attentive, friendly and professional. Always trust this place for our carpet and upholstery cleaning and have not been disappointed
Austin was professional and explained everything. Will use again.
Excellent work done efficiently and professionally. On time, good price. What more could you want!?
I had my carpets cleaned yesterday as well as my sofa and living room chair. The service team did an excellent job - both efficient and friendly. Everything looks great and would definitely use them again.
Always do a great job. Dwayne was wonderful!
Service tech was very friendly and helpful. Great job!
Technician was polite, meticulous, and very responsive. Did his job efficiently. Gave good explanations. Appreciated him giving me a good estimate of how long it would take. I continue to be a fan of Stanley steemer
Great service!
Very thoroughly cleaned and very friendly interaction with the technician. I was well pleased.
Austin was awesome!
I'm always happy with the service I get from the Raleigh Stanley steemer!
Anthony was professional and informative. Our carpets look brand new!
Not sure whether to give a 2 or 3..carpet is cleaner and the service done by the man cleaning the carpet was good. I'm unsure of the advertisement for 3 rooms for $139, however. We were quoted differently on the phone and we ended up only getting a living room size area (I explained it was a den) and stairs cleaned…
Austin was excellent. He got stains out of the carpeting that were terrible. Great service! Would highly recommend to others!
Quincy was very friendly and did an amazing job. Looks like new.
Very amazing great cleaning job my carpet feels brand new. Keep up with the good work.
HVAC duct cleaning Tile steam cleaning I use them all the time when turning over my rental house. They are responsible, reliable and diligent!
Representative Dwayne very polite and professional. Knowledgeable about carpet treatment . Very pleased with results.
The technician was knowledgeable and paid attention to details.
Very satisfied with how fast we were able to get an appointment. Jared was very professional and did a great job. House smells better and carpet looks great!
My service was awesome!! The young man who came to clean my carpet was pleasant, professional and just a wonderful person!! My carpet looks great and my chair is fantastic!!! Everything turned out GREAT!!😊
Daniel was a fantastic technician that got the job done fast! I was able to schedule the cleaners 2 days in advance and it only took an hour to clean our entire upstairs and deodorize it from the previous owners! I would definitely recommend them for carpet cleaning.
Would highly recommend them to anyone! Anthony, the technician who came out, was very professional and nice!
The gentlemen were very professional and paid close attention to detail. The process was fast but left our carpet looking brand new... Will certainly do business again
I had to get my carpet cleaned a second time but the person that came and cleaned it did a better job than the first I appreciate the fact that if you're not satisfied with the job Stanley steemer will come out and do a redo I have to give them a grade a on that even though I wasn't happy with my first experience…
Quincy was professional, informative, and proficient with his work.
Was very good and love the service
The technician was very curtious, on time and explained how the deep cleaning process worked. My carpet looks brand new after he finished and I will be using them again.
On time and done a great job
Service was great! Technician was very well Informative about the service he was there to do!
He did a great job and made sure I was satisfied before he left!
Impressed with service and Anthony. Will refer friends
Had the second floor carpets cleaned. The Stanley Steemer crew arrived on time. I appreciated the fact that the app lets you know when they are in the way, where they are and the estimated time of arrival. They came in and worked quickly and thoroughly. I would recommend them.
Mike was very friendly and professional. He was very careful and respectful not to disturb anything in the house. We appreciate his hard work and our carpet looks and smells amazing!
It was easy to get an appointment on the website and they were even early to the next day’s 8:00 am appt. Carpet looks great!
Alex was on time and did a great job.
Daniel was absolutely fantastic! The carpets smell clean and look clean. He was on time, quick, and extremely polite! Will highly recommend Daniel to clean your home! Thanks for excellent service!
Our technician, Anthony, did a great job cleaning pet stains and odors out of our carpet. He was on time, professional and thorough. Excellent experience and highly recommend!
Great job on all services
Recieved excellent same day service. The crew was professional and fast!
Technician did a great job 👍👍
Excellent service & I will ask for Quincy to come out again. He did a remarkable job & was very professional. He had Excellent job skills .
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 1198 | $153–$315 |
| General carpet cleaning | 897 | $146–$303 |
| Upholstery cleaning | 430 | $170–$340 |
| Pet stain & odor removal | 349 | $144–$260 |
| Area rug cleaning | 292 | $158–$434 |
| Carpet cleaning | 148 | $132–$315 |
| HVAC duct & vent cleaning | 79 | $434–$928 |
| Flood cleanup | 24 | $126–$279 |
