How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREStanley Steemer
Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 4.9★ from 4,953 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for pet stain & odor removal
Clear ✕All 350 Google reviews tagged “Pet stain & odor removal” · showing 20
I was impressed with all the services offered by SS. We discussed with the technician adding some these services, chair cleaning and area rug cleaning. He performed all without hesitation. Very pleased with the work performed. Keshawn is a great representative for Stanley Steamer.
Javaren was extremely knowledgeable and reviewed every step of the process. Also addressed and communicated what further care should look like to maintain pristine carpet. I would highly recommend Javaren and Stanley! Thank you for taking care of us!
Corey and Keshawn did a great job on two large sofas, one of them white. It wasn’t an easy job but Keshawn and Corey put forth a lot of work and the result were two like new sofas.
Service was on time snd thorough, to our complete satisfaction. The serviceman, Ian, was very pleasant, very efficient and went beyond what we had planned or expected. Our flooded rug look like new.
Neill the Technician was wonderful and paid attention to detail, very personable and explained the process. I had 3 rooms done and my kitchen and I'm so pleased with the outcome!
Our family has depended on this company's Garner location for the last 25 years, and they have never ever disappointed. Javeryn and Zeph were knowledgeable, professional and all around great guys. They represent the company very well. As we bring our house to market after 25 years, my wife and I wish to thank you for always being the best.
Devonte was.on time and very professional and courteous.The job was done quickly.. Thank you Devonte for the work you did today.
Damon was very professional and kind. He came through the house took before and after pictures and explained the process. He did a great job on the carpets and they look new again. He worked really hard to get the stains out and I’m very satisfied. I highly recommend him!
Neil and Devonte were great! Very friendly, explained what they were going to do, advised that they may not be able to get some stains out, but they really did! Never had the carpets cleaned in nearly 30 years, and I am super satisfied with the results! It's like night and day! I definitely recommend Stanley Steemer, and Neil and Devonte!
I can’t praise enough what an incredible job the technician Fred did!!! He deserves a raise for his politeness, attention to detail and hard work!!! I am throughly pleased and will use again, requesting Frederick to do the work!!!
Antonio was very professional and kind, even went out of his way to get my floors done. My carpets smell so much better and service was quick. 10/10 would call Stanley Steemer again
Shane was very professional and helped brighten up the high traffic areas in our living room. I will certainly ask for his services in the future.
Ian was on time, thorough, respectful and courteous. He also listened and provided clear information for better decision-making. He explained each task and each consent I was to sign. You would not know he is working around. Very good experience today.
Our Stanley steamer consultant was friendly, polite, very professional, and I would recommend him for any cleaning needs.
Another excellent experience! Devonte was fantastic. He did a great job with our contract cleaning and is also a friendly, professional person. Strongly recommended!
Great job on my move-out carpet cleaning! Very friendly guys and very professional.
There’s a lot of carpet cleaning companies out there, but Stanley Steamer has been around forever because they are the real deal! I used them for the first time about 10 years ago when zero rez refused to clean my brand new carpets because I refused to pay for some ridiculous upsell, they told me if I wouldn’t pay…
I was really impressed with how quick the process was! Zephaniah did a wonderful job and was so very professional. He had a fantastic attitude and was very respectful! I would recommend!
Vincent showed up promptly and talked with my wife, and explained in great detail the services he was performing. He was efficient and our carpet looks amazing. I would definitely recommend the Stanley Steemer service. In my opinion, you're getting quality service, at a reasonable price. Thanks Vincent , for your…
Great results! They were friendly and professional. Will definitely do business with again.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 1198 | $153–$315 |
| General carpet cleaning | 897 | $146–$303 |
| Upholstery cleaning | 430 | $170–$340 |
| Pet stain & odor removal | 349 | $144–$260 |
| Area rug cleaning | 292 | $158–$434 |
| Carpet cleaning | 148 | $132–$315 |
| HVAC duct & vent cleaning | 79 | $434–$928 |
| Flood cleanup | 24 | $126–$279 |
