How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREStanley Steemer
Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 4.9★ from 4,953 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for upholstery cleaning
Clear ✕All 431 Google reviews tagged “Upholstery cleaning” · showing 20
I was impressed with all the services offered by SS. We discussed with the technician adding some these services, chair cleaning and area rug cleaning. He performed all without hesitation. Very pleased with the work performed. Keshawn is a great representative for Stanley Steamer.
Amael is a very pleasant young man, also courteous and respectful of property. He was diligent in his work and when completed he left the premises as it was when he arrived.
Our technician did an amazing job! Very prompt and detail oriented. He checked in with me at every step in the process to ensure his work was done to our satisfaction.
My time slot for service was 8a-12p. The team arrived a few minutes before 8. Friendly, courteous, and efficient. My large sectional was cleaned in just under an hour. I’ll happily use Stanley Steemer again.
Corey and Keshawn did a great job on two large sofas, one of them white. It wasn’t an easy job but Keshawn and Corey put forth a lot of work and the result were two like new sofas.
Neill was very professional and thorough. Services were a reasonable price and they managed to get same day. Could not ask for anything else.
Sergio was very nice professional and efficient. You are lucky to have him!
Mia had a great experience!!! I always recommend Stanley Steemer !!
Trey is very professional and explained everything he was here to do. Exceptional customer service.
Zeph provided excellent service! He was very professional. Explained the process and answered all of our questions. He had a tough job to do given the type of tile we have. He we t above and beyond to ensure our satisfaction. I would highly recommend him as a technician.
Great work really took time to clean our living room set. I will request him next time.
Javaren was great! He was timely, efficient, and made our couch look brand new!
Frederick was a gentlemen…. He was patient, helpful and accommodating. He was careful and precise. My furniture and carpet were perfect. Thank you.
Our Stanley steamer consultant was friendly, polite, very professional, and I would recommend him for any cleaning needs.
Ian was on time and professional! Couches look and smell new and would recommend Ian to anyone!
Excellent work by Keith. Easy to schedule online. He showed up when he said and was efficient. Importantly, my living room is squeaky clean.
Keith was professional, knowledgeable and did an amazing job cleaning our sofa.
The chairs look pretty good. There was just a lot of water still left on the floor. And this is a brand new building. Just hope we don’t have any warping or anything in the floor.
I called and they came within 2 hours of calling which was amazing! Very professional and great price. Justin explained everything to me and he was great! 10/10 would recommend
The individual was promp, polite, and efficient. Job well done
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 1198 | $153–$315 |
| General carpet cleaning | 897 | $146–$303 |
| Upholstery cleaning | 430 | $170–$340 |
| Pet stain & odor removal | 349 | $144–$260 |
| Area rug cleaning | 292 | $158–$434 |
| Carpet cleaning | 148 | $132–$315 |
| HVAC duct & vent cleaning | 79 | $434–$928 |
| Flood cleanup | 24 | $126–$279 |
