How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty88−1.2Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREStanley Steemer
Rancho Cordova, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 39 grout cleaning · 4.9★ from 3,201 Google reviews
Report card
Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet steam cleaning
Clear ✕All 767 Google reviews tagged “Carpet steam cleaning” · showing 180
Very impressed with the work done today by Jacob. He was professional, kind, and helpful in making recommendations, and the cleaning was done thoroughly and efficiently.
Reliable friendly service. Arrived early and did a great job.
Bradley did a super job!!! 5 stars!
Our technician did an excellent job and was very thorough.
Very professional and nice. Did a wonderful job. My stairs, hallway and bedroom look like new carpet And let me just say Noel Thompson was great hopefully he will come back for our next appt.
The technician Eric was fantastic.Hr came in and explained what he was going to do and went right into cleaning the carpet. We were very happy with the service and the cleaning.
I was very pleased with the results of our carpet cleaning. Graham was friendly, polite, knowledgeable and did a great job. Will be using your company again! Thank you!
Amazing, all the spots are gone and Drew was so professional and friendly and did a wonderful job!!
Awesome service, I would recommend him anytime! Thanks Steven👌🏾
Nate did a great job had a great personality and a very good service
Steve did a very good job cleaning my 3 bedrooms. He was very polite, paid attention to the details and the carpet is spotless now. I will recommend Steve , he was probably the best technician I had and I’ve been using Stanley for many years .
Your technician was knowledgeable about his products. He is very thoughtful. He was very clean and very respectful. Couldn’t ask for a better service technician. Great job.
Bradley cleaned my carpets today. He was very pleasant and clean and friendly with me and my dog, Tommie. I really appreciate his kindness and cleanliness.
I was very pleased with the service my technician provided The service was done quickly and efficiently.
The gentleman was very professional and did an excellent job and got it done very quickly. I appreciate that.
Our carpets look new again! Steven did a great job. He was professional and friendly. He was very knowledgeable of the cleaning process and was quick to answer all of our questions.
Excellent customer service 💯
Drew showed up right in time- friendly and professional. I’ve used Stanley Steemer service before and I knew what to expect . It was all done quickly with no time wasted. Drew even cleaned a rug that I suspected could not be saved and it looked brand new. I’d ask for Drew again. Thanks SS!
Completed job efficiently, respectful of my furnishings.
Great Customer Service ! Bradley was great and my carpets smell and look so much cleaner 😄 thankyou !!
We recently had Stanley Steamer come to clean our rugs. Jordan, our service tech showed up and was 100% professional. He truly loves his job and does it well. It was so refreshing to see that kind of customer service. I hope all the technicians were as good as Jordan. We will definitely use Stanley steamer in the future and for our regular maintenance.
Drew is an amazing worker. My carpets are so clean!
Jeff, technician with Stanley Steemer is a good valuable Employee he is very knowledgeable and explains the procedures in detail to his customers.
Evan was very professional and kind. i will request him next time and thereafter
Kal provided Excellent service and is extremely professional!
I really appreciated Nathaniel's expert and thorough service.
Steven is truly the best they’ve got at Stanley Steemer! He went above and beyond from start to finish, and the level of service he provided was exceptional. The cleaning was incredibly thorough, efficient, and professionally done. Steven’s attention to detail really stood out, and he took the extra time to make…
Jason was professional, on time and worked hard. My carpets look great which makes me very happy. He provided great service and even cleaned the calcium deposits off the water spigot!!
Charlie and Renato are excellent! They are so professional and kind. They explained what they were doing and made the entire experience very pleasant.
jordan was pleasant and an excellent worker. was quick and efficient. great job
Isaiah was the technician that came to the house. He was on time, courteous, friendly and knowledgeable. He did a great job cleaning my carpet and after he cleaned my area rug carried it outside to the patio so it could dry. Thank you Isaiah for the great job!
Great job, exc he used a bit too much water, so still wet after 16 hours.
Jeremy was great! Very friendly and worked hard with stubborn spots! So happy and pleased with the work in cleaning my carpets!
Stanley Steamer never disappoints and that's why I always call them for their outstanding services.
Jason was absolutely fantastic! He was efficient, professional, and thorough! So appreciate Stanley Steemer's and Jason's work today!
Both of the techs were super great. Fast efficient very informative. I highly recommend Stanley steamer.!
Jordan did a fantastic job he took his time and made sure I was satisfied before he left. I will definitely use Stanley steamer again and will definitely ask for Jordan again. Thanks Jordan great job !!!
Drew was very friendly and professional. He was very courteous of our home and because we have cats offered some helpful hints with odor control.
Nate was great! Very knowledgeable took his time and my carpets look beautiful
We have been using Stanley Steemer for decades and they always provide great service. Bradley did an outstanding job in our rugs and carpets .
Jeremy was efficient, informative and professional
Thank you for sending me Leo he did GREAT job real good personality & hard worker. Thanks so much 🙂
Rodney did a great job pre-treating our carpets and adding a deodorizer to eliminate all the smell from our dogs cleaning any spots from the light carpet they did a wonderful job highly recommend them!
Our thanks to Mike for bringing our carpet back to life! At the risk of painting myself "simple", I was pretty suprised how fast and effective he got the job done. I heard Stanley Steemer is the only way to go and now I know why. Felicia set my appt; I want to give a shoutout to her as well; as she was a…
Jacob cleaned our carpeted stairs. Out of everyone that has ever cleaned them he did the best job. The carpet looked new and spotless clean.
Worked very professional and did a great job . Got all the pet stains out . Love it
Jacob and Shawn did a great job on all three bedrooms. Consistently satisfying results with Stanley Steemer.
The man who cleaned my carpet was meticulous in detail, as well as sure to cover the areas. His extra strokes removing moisture made for a quicker drying time. He was timely, and cleaned everything up well before he left. Steven is a nice young man with a good work ethic. AAA +
Tech explained everything about cleaning the area rug. I watched him clean the rug. It looks brand new now. Very happy with the professionalism of Stanley Streemer.
Jeramy was on time, professional yet cordial. He finished ahead of schedule and the carpets and rugs lilook great
Jordan was very informative and pleasant to work with.
Mike was great! He was prompt, friendly, and incredibly efficient. He worked quickly while still being very thorough, and my carpets look great. I really appreciated how professional and easy he was to work with. Highly recommend!
Best and fast service. Great customer service
Sean and Jesse were amazing and efficient! Got the job down quickly and efficiently! Would definitely recommend again!
Stephen was on time very informative of what his duties were gonna be talk to a step-by-step of what we should do before and after he was a pleasant gentleman and it was great doing business with you
Glen was awesome! He called me when he arrived to advise me that I may have ordered something I didn’t necessarily need, and suggested a change at no additional cost. I so much appreciated this, of course no one wants to pay for something they don’t need. But the icing on the cake was when he called me after he…
Mike was very nice and did a good job and he likes my dogs
Bradley did a great job. On time, careful cleaning, quick and thorough ending. Highly recommended.
Thank you Steven , you did great today.our carpets are very clean and nice.
Marco came and did a fantastic job! With having 5 large dogs the house can finally smell clean again. Thank you 😊
Tech did a great job.
The service man was perfection. Very professional. I had many pet stains and he addressed these to remove them all. I would highly recommend this man and Stanley Steemer cleaning.
Spencer was terrific! Definitely takes pride in his work! My carpets look great!
Rodney did a very nice job. I am pleased.
Steven was truly a great carpet cleaner and a very nice person. In addition to cleaning two large area rugs, he cleaned our tile and grout in our small kitchen. I can't remember it looking so good. He cleaned all 22 of our outdoor furniture cushions. He worked quickly and efficiently. I would highly recommend him and his services. Thank you Steven!
Mike Gonzalez was on time. He rendered excellent service. My carpets look fantastic. He was very professional and helpful. He gave good advice regarding maintaining my carpets. I would recommend home to my family and friends. He gets a 20 star rating from me. A very satisfied customer
Madissen was friendly, professional and thorough. I highly recommend her. Didn't over charge or push to upsell for my carpet area as other companies have done. Will definitely be a return customer requesting her.
I am very pleased with the service I received today. Everything was cleaned to my satisfaction and I was kept well informed of what was going on and when it would be completed.
Jason did a great job. He is a great Technician. I will what him to comeback in 5 months
The service worker was here for his first day working alone. He was very personable and professional. While he was working a supervisor for the company came to check out his work and they both were friendly and did a great job! The carpets came out like new.
Isaiah was excellent. Respectful explained everything and professional cleaned sofa and rugs.
I did not engage much with Wyatt but Maddison was very pleasant. I feel that they finished. A little too quickly. They were done in 25 minutes and I wish they had spoken to me about spot treating some of the areas in the downstairs bedr. They are very light stains from my cat’s vomit but I can still see them.
I employee was very kind and knowledgeable about carpet stains. Clean and left my carpets beautiful thank you for all your work.
Had Steve out to get some high traffic areas done. I have had three prior visits from stanley steemer….. AND nothing can compare to the job that Steve did. He was polite and professional…. And produced results that mimic the carpet when it was new ! Solid effort !! I will request Steve !
Bradley was amazing, he did a thorough job was respectable and loved the dogs! Thank you so much. I called in the morning and my carpets were clean by 1 PM
Steven was personable and did an excellent job at cleaning our carpets. Really took the time to do a good job, didn’t rush through the job and was very respectful of our home.
Technician was very friendly and thorough
Drew and Jesse did a wonderful job eith my two area rugs. Very courteous and efficient. Will call again.
Great team and did a super on in cleaning my carpet
VERY professional in all aspects
This is the third year in a row I’ve had Mike clean my carpet and tile. He is very personable, professional, fast and efficient. Working with Mike and Stanley Steemer is an excellent experience.
Mike came and cleaned 3 rooms and deodorized. His friendly attitude and knowledge was awesome. Highly recommend.
I appreciate not having to worry about the service and customer service. Having and establishing a business relationship comforts me.
Drew is such a nice & professional young man. He did a very thorough job & explained the services & products used.
Another EXCELLENT service provided by Charlie with tile/grout steam cleaning. Thank you Charlie! See you next year!
Great customer service and work. Finished quickly while maintaining efficiency. Very nice interactions
The job was awesome and so were the technicians. Jacob and his sidekick. Can’t remember his name, I apologize. I was impressed with their work ethic and the degree of professionalism. We would like them to do this for us on their 3 room plan. It fits us the best. Thank you Stanley Steemer!
Great job. Jacob McAlpin is very nice and did a great job at my house - 12 areas cleaning
The technician (Aaron Townsend), did an excellent job on the areas he serviced. He was very knowledgeable and answered all our questions and concerns. He also offered suggestions on how to best address our concerns about our carpets. Thank you
Nicest crew ever. Will work with again.
They were punctual and did an amazing job. I will use them again. I highly recommend them. My grout and tile floor look like new. Previously they had cleaned my carpet and did a great job too.
Very professional and friendly team who did a great job on carpet cleaning.
Steven provided top tier customer service. The carpets are like new again and he was such a nice guy, very knowledgeable and helpful. You guys are lucky to have such a great employee working for you. I highly recommend Stanley Steamer, the Rancho Cordova location. Thank you!
Pedro was so polite and very nice really liked his service did a great job at the property definitely will use your company again thank you
He did an amazing job!!
Mr. Shadden did a great job on sofa & carpet stains created by my dogs. He was knowledgeable, familiar with my account, professional & easy to work with during the service appointment. Glad I called for a last minute service & easily scheduled online. Thank u!
Pedro did a great job and was in and out in good time
Jacob is outstanding! Super professional, approachable and thorough. We wouldn’t use anyone else.
Pedro did a great job. He is a very pleasant young man.
Once again- Stanley Steamer to the rescue- 2 dogs, 2 acres and carpet. Always use Stanley Steamer for the best spot removal possible (17yr old carpet), and extraction of dirt with their powerful system. I have the plan where you buy a 3 cleanings package. Great deal!! Thanks Kal for your attention to detail.
The gentleman who showed up was very Courteous, helpful, and knowledgeable. He did a fantastic Job and left me with a product for future use..
They did a good job. My carpet looks new again and feels great.
Nate was so professional and informative, he even moved furniture for me. Awesome and appreciate it all!!
Stanley Steamer did a beautiful job!
Both Brad's did a excellent job, very thorough and knowledgeable about the job?
Jacob and Shawn from Stanley Steemer did a fantastic job. They arrived on time, walked me through the process, and treated our home with care. Both were professional, friendly, and clearly knew their work. The carpets look brand new. We could not be happier with the results and will definitely use Stanley Steemer…
Great experience with Stanley Steamer! Had stairs and loft done and looks great!
Stanley Steemer via Costco order was great. On time (even a bit early). Jason was super friendly and everything looked super great upon completion. He was professional, engaging and efficient. Would definitely use Jason again, call now, don't wait. Book it!
My dog had several accidents Monday night. Tuesday morning first thing they arrived and were so friendly and did an absolutely stunning job. Everything looks better than it has in a very long time.
Jeff was very informative with his explanation of service. Very pleased.
Great job on time and very professional and efficient. Stanley Steemer service has always been my preferred company.
Charlie and Renalto were very professional. Explained everything before they started and showed me the filter after the duct cleaning. I had set appt for Monday following for carpet clean and Charlie said they could go ahead and do it today which was great. Charlie and Renalto worked well together and were…
Mike, the technician, did an excellent job. The stairs and rooms look beautiful. He was professional and you could tell that he loved his job. Excellent service! I wish he was my technician on all jobs! I always use Stanley Steemer because they guarantee their work!
Super personable gentleman! That really care about their quality of work! Excellent job
The service was outstanding’. He was exceptional… you are very fortunate to have him for an employee’!
I had my office’s, showroom and conference room carpets cleaned. Pedro did an excellent job! He was on time, professional and extremely courteous. I had spots that I thought would never come out and he worked his magic. Thank you Pedro! It’s rare to find someone that takes pride in their work like you do! If I could give you 100 stars I would.
Pedro did an awesome job cleaning our tile and carpet. Vert polite and considerate. We will certainly ask for him at are next opportunity. Stanley Steemer is a great company, next day service, and their customer service representative was very pleasant and extremely competent. On time arrival and great results!
Stanley's Technician came today to clean our laminate flooring in living room, family room, hallway, bathroom & laundry room. He also cleaned our tile kitchen floor. It all looks brand new again. Awestome job! Thank you!
Excellent job by excellent technicians! Both were extremely efficient and helpful and friendly.
Our techs Drew and Renato were stellar, professional, and efficient! Great work, great attitudes, and left our carpets spotless!
On time, personable, and thourough. Great service. Thanks Jason!
Professional, fast east to work with. 10/10
Very good technician . He explained everything and was very professional.
We called Stanley Steemer to redo carpet that was cleaned the day prior not to my satisfaction. Michael did an excellent job. He has excellent customer service skills, cares about the service that he provides, and overall, is dedicated to Stanley steamer and the excellent service and product they provide to their customers.
Jason M is an awesome technician!!
I was given an approx time frame of 1 1/2 hrs, and the service tech was almost within that time. Otherwise he did a very nice job.
William and Duncan were very polite and awesome I would recommend them anytime. Also I will definitely use them again
Jeff did a great job, very happy with his service.
Absolutely excellent service! My carpets look new!!!! Jacob is extremely professional knowledgeable and helpful!!!!! Jesus was great! Will request these two for all my services!!!!!
Bradley and Jeff did a very thorough job in cleaning my carpet. Explained what they were doing and were very professional in their work. Will call for them again when needed. Thank you Bradley and Jeff. Great job!!👏
The woman with whom I spoke to order the carpet cleaning was fantastic! She was articulate, knowledgeable, friendly, and funny. Spencer, the technician was wonderful. He gave my dirty carpet special attention, and now it looks like new. Aside from His skills, he’s very friendly. I will definitely use him again sometime.
Courteous friendly and wen right to work
Justin showed up on time, was able to answer all of my questions and made excellent recommendations for additional services.
Justin with Stanley Steemer did a great job on our area rug and carpet. This visit was part of a package we purchased earlier this year, and we had no problems getting the first of our included cleanings. Justin was friendly, careful and thorough. He did some extra raking at the end to be sure he got all the dog…
Maddy did a great job!
Great job from both . They were the best I have ever had from Stanley Steemer. I addition to great service they were both so polite, kind and through.
Fast and easy to book. He did a great job and the carpets look amazing good quality for the price.
Jacob was professional, yet friendly and very thorough. My carpet looks amazing, and I will definitely ask for him next time!!
Stanley Steemer has been around since I was a little kid. Some say the service is expensive. I say you get what you pay. Stanley Steemer will always be the gold standard and top tier. If you want it done right the first time, book Stanley Steemer. Period!
Great service! Called to let me know service was on the way. Got to work, very professional, and quick!!! Floors look great!
Jacob and Bradley were very friendly, positive and got the job done well. Their hard work is truly appreciated!
Shaun did an excellent job explaining the cleaning process, rates and after care. He went over specials, and although none were a fit, I appreciated the details. Shaun was professional and polite. I would highly recommend Shaun and will request him for our next cleaning. Many thanks to Shaun for a job very well done.
Michael always does a wonderful job
Bradley and Renalto did an amazing job on our carpets.
Just got my carpet clean, they were very professional, clean the carpet very good, I will definitely use them again..
Update: We have now purchased the subscription plan for many years. We had Charlie out over the last few years and requested him mostly. However , We recently got Justin out for servicing our carpets (the last two times) his attention to detail and the time he spent on problem areas exceeded expectations! He is…
Cleaned carpets and tile looks great much better than I can do. I have a large puppy he cleaned and deodorized all the mishaps. Thank you great job as always
Thorough job.
Matthew was friendly like having an old friend stop by. He was patient, helpful, and got the job done. Our carpet turned out fantastic. I would recommend Stanley Steamer any time.
Technician was very friendly.
Justin was terrific, As Usual
Great service and great price Technician was great 👌 recomend Stanley steamer
Great professional service; they took their time and care with the carpets. Thanks Buster!!
Great service, communication as to arrival time and length of time to clean, and then very thorough.
Glen was fantastic and explained everything well!
Thank you Jeff for your outstanding service 😊
Stanley Steemer does an excellent job on my carpet, as I have a small dog that hasn’t learned to go outside all the time 😱. The technician that I like is the one that I will have every time I call Stanley Steemer, his name is Kal. Good man, honest and very, very hard-working.
Jacob and Pedro did an amazing job with our carpet cleaning, and sofa and loveseat cleaning. They were friendly, polite and it was obvious that they knew what they were doing because it was all done in a very timely manner. I will only have Stanley Steemer do our carpet cleaning, and would be very happy to have…
The Gentlemen were great, went right to work, & finished in a timely manner. They did a great job!
Mike from Stanley Steemer did a excellent job at our home in Wikyon. Unfortunately we been in the home for 18 years, even then he was able to remove most on the smaller stains and such!
Glen was Super friendly, respectful, eager to please, and just an all-around easy person to work with! He understands customer service
Jacob was top notch, explained all the work to be done and what to expect. Job turned out better than expected due to his efforts. Definitely recommend!
I was so surprised how well my tile came clean. Looks new been hear since 1990 . Carpet looks clean . Also had dryer vent cleaned. The team was so Pleasant and very helpful. Will use them again for sure.
I am grateful for the exceptional service Cory & Madissen provided. They were professional, efficient, & thorough.
Jason was wonderful! Explained the process & the trouble issues! He worked hard & was so friendly & helpful! Hope to see him again in 6 months to keep our carpet sharp!! Thank you, Jason! Excellent job!!!
Jacob and Bradley, the California crew, gave us 5 Star customer service and they did an amazing job!!! We would highly recommend Stanley Steamer!! These guys were awesome!! Thank you for the great customer service and amazing job in cleaning our carpets!!!
Our service guy was amazing! Friendly, direct and up front about what he could and couldn't get out, and actually got it cleaner than we anticipated.
Got makeup stains out, so im so grateful! Jacob was very friendly and experienced. THANK YOU!
I am always satisfied with the performance of Stanley Steemer's technicians! Jeff does an impeccable job!
Glen does great work and lives up to Stanley Steemer’s standards by being punctual, professional and friendly. He cleaned the carpet areas in my home in a timely manner by removing all stains, and dirt while pointing out the carpet areas needing repair.
Very professional, and neat clean job
Austin and Jacob were very friendly and explained what they were doing and what they were using on the carpet
Charlie and Mike did excellent work cleaning our vents. They were extremely professional and respected our home and cared for it throughout. We feel much better after the cleaning and know they did a great job. We added on additional carpet cleaning from Corey who did an amazing job. Our floors look amazing. We’re…
Service was immediate, professional, friendly, and the result amazing. Definitely recommend them and will be using them again in the future.
Today, Noah came and cleaned my carpets, great guy, he did a fabulous job, totally friendly and professional, I recommend them
Jacob was a great person to come across. He was very professional and personable. He did a wonderful job! Would highly recommend him.
Jason was super friendly and detailed! He did a wonderful job!
Huge thank you to Michael not only did he do such an amazing job cleaning my carpet but he also made sure to explain everything I highly recommend
Horrible customer service! spent $400 for 1 room and a hallway added on carpet protector and enzyme for the floor. the tech was nice but only cleaned the carpets for 45 min i have video time stamp when he pulled the hose in and pulled it out. $400 for 45 min of carpet cleaning are you serious? 24 hours after the…
Justin and Mike were courteous and professional. I was happy to have them here. A
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 760 | $170–$347 |
| General carpet cleaning | 642 | $196–$409 |
| Pet stain & odor removal | 342 | — |
| Upholstery cleaning | 275 | $196–$415 |
| Area rug cleaning | 203 | $164–$398 |
| HVAC duct & vent cleaning | 109 | $240–$1.1k |
| Carpet cleaning | 73 | $169–$360 |
| Mattress cleaning | 12 | — |
