How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty88−1.2Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREStanley Steemer
Rancho Cordova, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 39 grout cleaning · 4.9★ from 3,201 Google reviews
Report card
Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for general carpet cleaning
Clear ✕All 642 Google reviews tagged “General carpet cleaning” · showing 100
Bradley cleaned my carpets today. He was very pleasant and clean and friendly with me and my dog, Tommie. I really appreciate his kindness and cleanliness.
Steven is truly the best they’ve got at Stanley Steemer! He went above and beyond from start to finish, and the level of service he provided was exceptional. The cleaning was incredibly thorough, efficient, and professionally done. Steven’s attention to detail really stood out, and he took the extra time to make…
Great job, exc he used a bit too much water, so still wet after 16 hours.
Jeremy was great! Very friendly and worked hard with stubborn spots! So happy and pleased with the work in cleaning my carpets!
Drew was very friendly and professional. He was very courteous of our home and because we have cats offered some helpful hints with odor control.
Stanley Steamers sent a notice of their eta arrival to our home and and the carpet cleaner placed booties on to start the cleaning process to remove a few stains in area off the kitchen. They were professional ,courteous team members!
The tech did a great job and we will invite him back
Mike Gomez was amazing! The carpets were cleaned very nicely. I appreciated his recommendations because they were definitely needed.
The service man was perfection. Very professional. I had many pet stains and he addressed these to remove them all. I would highly recommend this man and Stanley Steemer cleaning.
They came out to Linden on time and gave me a 30 minute heads up before arriving. Isaiah was very polite and informative. 👍🏻
Drew did an excellent job cleaning our couches and rugs. He was professional and quick!
I appreciate not having to worry about the service and customer service. Having and establishing a business relationship comforts me.
Another EXCELLENT service provided by Charlie with tile/grout steam cleaning. Thank you Charlie! See you next year!
The technician (Aaron Townsend), did an excellent job on the areas he serviced. He was very knowledgeable and answered all our questions and concerns. He also offered suggestions on how to best address our concerns about our carpets. Thank you
The gentleman who showed up was very Courteous, helpful, and knowledgeable. He did a fantastic Job and left me with a product for future use..
Both Bradley’s were very nice and helpful. They arrived right on time and were very efficient.
Stanley's Technician came today to clean our laminate flooring in living room, family room, hallway, bathroom & laundry room. He also cleaned our tile kitchen floor. It all looks brand new again. Awestome job! Thank you!
Excellent job by excellent technicians! Both were extremely efficient and helpful and friendly.
Jeff gave excellent service and was fun to have around...
Professional, fast east to work with. 10/10
Great job!! Our tec was wonderful. Thanks so much!!!!
Give my home personal attention.
Stanley Steemer has been around since I was a little kid. Some say the service is expensive. I say you get what you pay. Stanley Steemer will always be the gold standard and top tier. If you want it done right the first time, book Stanley Steemer. Period!
Jamie did a great job cleaning our carpets. Very professional and efficient.
Marco and Grahm texted when on their way, were very professional, explained what to expect with the duct cleaning and carpet cleaning services, and got right to work. They did both jobs in a timely manner, set up and cleaned up well. I would recommend them to anyone needing these services.
I've been using Stanley steemer for the past 10 years and I have never wrote a review for any service before. But after today's service I had to let someone know what a pleasant experience I had a my home the service tech Mike . His knowledge and professionalism was outstanding. The service he provided was top…
Michael always does a wonderful job
Update: We have now purchased the subscription plan for many years. We had Charlie out over the last few years and requested him mostly. However , We recently got Justin out for servicing our carpets (the last two times) his attention to detail and the time he spent on problem areas exceeded expectations! He is…
Both Charlie and Bradley were very nice and hardworking.
Glen was fantastic and explained everything well!
Jason was wonderful! Explained the process & the trouble issues! He worked hard & was so friendly & helpful! Hope to see him again in 6 months to keep our carpet sharp!! Thank you, Jason! Excellent job!!!
Shaun was prompt, friendly and personable. He showed up on time performed a very efficient job. In and out in a very timely manner. I would give him a 5 star rating, and plan to request him for my next cleaning service. Can’t go wrong with his work.
Drew was super nice! Fast and efficient, it helped that he was also cute haha! 5 stars, the smell form the prior tenants pet is gone :)
Professional and friendly. They did great work on some serious charcoal stains and high traffic areas; carpet looks great throughout! Thank you for a great, fast job!
Mike was on time, very responsive to my requests and overall did a great job. We even experimented a little on some older chairs I have. Thank you!
Glen did a thorough cleaning. The house looks great and my upholstery is renewed. He is very friendly and informative. Will use this service again
Huge thank you to Michael not only did he do such an amazing job cleaning my carpet but he also made sure to explain everything I highly recommend
Stanley Steemer has been my "go-to" carpet cleaners for many years. Technicians polite, know their job very well! ...my review....: As usual.... Very professional, fantastic job! I will continue to use this service. PERFECT! Thank you!...see you next time
Bradley is a good carpet cleaner, both Bradley were great.. thank you guys. God bless
Thank you for doing an excellent job! I really appreciate having clean stain free carpets My only gripe is paying $660 when online it showed me $450. Clearly there is a flaw in their honest pricing.
Amazing service! Erik was thorough and detailed with his work. Could not have asked for better service or a more professional young man.
I have had my carpet cleaning done by this company for 21 years. They are great. Master Jason does an awesome job !
I have used Stanley Steemer for years! They arrive in the time frame the say that they will be there. They are thorough and respectful! Each of the guys that have come out are very friendly and courteous! (November 2025) I used Stanley Steamer today. Today, Maddison came out and cleaned stairs, hall and bedroom as…
Received a text with detailed arrival time and tracker. Work was done on time, technician was professional and courteous, and payment and receipt were easy.
Service was good
Spencer was the best. Very friendly fast and professional.. He went above and beyond for us!! Would definitely use him again!!
All was great!!!!!
Austin was very friendly and professional. He did a beautiful job on my carpets. They look brand new again.
Phenomenal service! A+ all around
Outstanding service as usual thank you so much
Michael was fantastic, he did an amazing job in a short amount of time. Carpets look like new after he was completed.
Jeff was great! So thorough and helpful. Thanks Jeff!
Great service, Michael is such a gentleman, and so informative I believe Josh was the other worker Will always use Stanley Steamer in the future, why not? They do everything.
Michael did an awesome job. Very friendly and e planned everything that he was ask. Excellent worker we love our carpets again.
As usual, Stanley steamer gives excellent service. I really appreciated having Steve here and he was very thorough and very lovely to work with. I appreciate it more how he respected the property. Keep up the great work, Stanley steamer and providing great customer service like Steve. Jeff also came by and did a…
Jaime, (technician) was extremely knowledgeable, very professional, and friendly as well. He performed an excellent cleaning job on our carpet. I would highly recommend his services if you want your carpet cleaned.
We have Stanley Steemer come every year and have always been pleased with the service. Drew did an excellent job and was very professional. Thanks!
I had the kitchen tile cleaned too. It turned out great. I especially liked Matthew our tech. He was prompt and courteous. I will ask for Matthew when I need my floors cleaned again.
Jacob is extremely nice and has done a great job with our carpets! He is also very professional when he brought up the service renewal with us----not pushy at all! we appreciate him. We will definitely request to work with him again.
Excellent work! Henry performed a thorough cleaning of our carpets. The space looks so much better! Thank you!
Graham has cleaned for us a couple of times. He always does a great job. He’s knowledgeable and friendly and he’s always honest about what can or can’t be done. That’s why I always call Stanley Steemer.
I was quoted 415 but on arrival $50 dollars got added . The stains didn’t get removed 100% which I was charged extra.
Great service! And my carpet looks great. Better than it's looked in years. Very happy with the service. The technician was very thoughtful and prompt. Very nice young man.
Great job. Very professional and respectful. Excellent results.
Technician did a great job! And very professional!!
After texting to me his approximate arrival, Evan arrived, politely offered his name and established the desired workfield. He moved with alacrity, explaining each step on the project, demonstrating the quality of his products and equipment. I am quite impressed with Evan's work however much I might love Stanley…
They were awesome and did a great job. Also very informative.Evan is very nice and we would recommend him highly!
We just had our carpets cleaned today by Stanley Steamer of Sacramento. They look fantastic but even more, our Technician Sam was the BEST‼Punctual, clean cut with impeccable manners‼So nice and thorough‼Thank you Sam ‼
David did a super great job very polite and professional. The carpets look great and smell terrific. Hope I get him for my house
So easy to schedule online for an appointment at a time convenient to me. Dominic arrived on time very prepared and knowledgeable, and completed the service in a very short period of time. He was polite, professional and fast. For air duct service, Aaron Townsend was right on time, worked fast and was friendly and helpful!
He was extremely kind, informative And was able to get me an amazing deal. I really appreciate good service especially these days when it is so few and far in between. Leo was amazing!!!! I would like to request him every time, please!
Good Job!!!
The employee was kind and knowledgeable, great to work with.
Very thorough & informative-good tech
Jordan went above and beyond in his company's services, leaving me an estimate of air duct cleaning, furnace information, and dryer vent information. And he did an excellent job cleaning my carpet and deodorizing.
Always great service Evan is the very best!
Very informative and helpful to get all of our issues addressed
Excellent experience and great service. Very good technician. You
Excellent service. Thank you.
I always request Mike Gomez, because he does a very good and thorough job!! He’s very friendly, professional and is very hard worker. So what partner Jordan today. Been using them for over 10-yrs and will continue to do so, and recommend them to my friends and family.
David was the most thorough and attentive technician we've had. Communication was top notch and he was friendly and helpful with my questions. Highly recommend.
I was VERY impressed with Jacob and his team member. He was training him and I listened to what he was saying to him. It was SO inspiring that Jacob not only was teaching him how to do the work but MORE IMPORTANTLY WHY he should do the specific task as he was being instructed. Its was OBVIOUS Jacob has a passion…
Leo , got all the stains out of my carpet! Excellent customer service. Definitely would recommend.
Always a pleasure to see Jeff.
Jason was very friendly and professional. I’ve been a customer for a very long time and I would request Jasen again to do my work.
Very informative and helpful. Did a great job!
My bathroom tile grout looks great and the kitchen chairs that had stains look like new.
Stanley Steamer’s cleaning was Awesome… a slogan they have is that their customers would say Wow!!! I said double Wow Wow… …Thank you!!!
Jason was very helpful and professional treated my home with the upmost care.
Kevin and especially Donyell were very courteous and professional. They were apologetic and came and did a good job. I mentioned to Donyell that it is a two person job and it wasn’t fair to have Jordan the first gent that came and did the cleaning on Thursday, to be by himself. I felt bad and helped him move…
Daniel was very friendly and professional in knowing how to clean my sectional couch. I would recommend Stanley Steamer’s cleaning service to anyone who needs to clean their couch, carpet, etc. Thank you for your service!
Rep was SO NICE! Did a great job!
Jordan did an amazing job on my carpets in the whole house! The carpets look great! Such a big difference. I will definitely be using his service again and will recommend to friends and family!
Top notch work. They came in and cleaned up our carpets and made them look great again. The crew that came over was professional and courteous. A definite recommendation.
Reps were courteous and professional. On time.
Glen clearly communicated reasonable recommendations based on his assessment when arriving to the property. He showed up in time and completed the work promptly all while maintaining follow up after the work was done. Thank you Glen
Excellent service and fairly priced. Happy customer here. Thank you Jordan!!!
Friendly and professional. Great job of cleaning the carpets and attention to some problem areas. We have 2 German Shepherds so we appreciate the attention to spots. Definitely get the protect!
Jason has cleaned our carpet before and we requested him again. Very nice guy and did a good job on our carpet and when also he did our tile a few months back. Highly recommend him.
Donyell was awesome. Personable and knowledgeable. Give that man a raise!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 760 | $170–$347 |
| General carpet cleaning | 642 | $196–$409 |
| Pet stain & odor removal | 342 | — |
| Upholstery cleaning | 275 | $196–$415 |
| Area rug cleaning | 203 | $164–$398 |
| HVAC duct & vent cleaning | 109 | $240–$1.1k |
| Carpet cleaning | 73 | $169–$360 |
| Mattress cleaning | 12 | — |
