How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty88−1.2Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREStanley Steemer
Rancho Cordova, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 39 grout cleaning · 4.9★ from 3,201 Google reviews
Report card
Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for pet stain & odor removal
Clear ✕All 344 Google reviews tagged “Pet stain & odor removal” · showing 140
Jacob is the BEST technician I’ve had. Very professional and friendly. I will ask for him every time.
Jeff, technician with Stanley Steemer is a good valuable Employee he is very knowledgeable and explains the procedures in detail to his customers.
Great job, exc he used a bit too much water, so still wet after 16 hours.
Jeremy was great! Very friendly and worked hard with stubborn spots! So happy and pleased with the work in cleaning my carpets!
Drew was very friendly and professional. He was very courteous of our home and because we have cats offered some helpful hints with odor control.
Worked very professional and did a great job . Got all the pet stains out . Love it
The man who cleaned my carpet was meticulous in detail, as well as sure to cover the areas. His extra strokes removing moisture made for a quicker drying time. He was timely, and cleaned everything up well before he left. Steven is a nice young man with a good work ethic. AAA +
Mike was great! He was prompt, friendly, and incredibly efficient. He worked quickly while still being very thorough, and my carpets look great. I really appreciated how professional and easy he was to work with. Highly recommend!
Very happy with the service provided by Kal representing Stanley Steemer
The service man was perfection. Very professional. I had many pet stains and he addressed these to remove them all. I would highly recommend this man and Stanley Steemer cleaning.
They came out to Linden on time and gave me a 30 minute heads up before arriving. Isaiah was very polite and informative. 👍🏻
Showed up a bit earlier than expected and performed great work. Performed tile and grout cleaning as well as sealing that was dirty from years of pet and general use. I will definitely be utilizing SS again in the future.
These guys are great! Jason & Luis are professional, caring & did a great job on my carpet. Pet stains disappeared. Nowadays it’s hard to trust people & these guys are golden. Thank you again, Jason & Luis! Five star for sure!
The carpet cleaning went well and the tech was very professional. The carpets look good and so does our chair.
I appreciate not having to worry about the service and customer service. Having and establishing a business relationship comforts me.
Once again- Stanley Steamer to the rescue- 2 dogs, 2 acres and carpet. Always use Stanley Steamer for the best spot removal possible (17yr old carpet), and extraction of dirt with their powerful system. I have the plan where you buy a 3 cleanings package. Great deal!! Thanks Kal for your attention to detail.
The gentleman who showed up was very Courteous, helpful, and knowledgeable. He did a fantastic Job and left me with a product for future use..
I’m just moving in to a condo and called Stanley Steemers. Graham came. He cleaned my two room carpets. He was so nice and explained everything. When he finished, which didn’t take him very long…he said “Did the owner have cats….because the rugs were filled with lots of cat hair and pee spots.” I was so happy I…
Great experience with Stanley Steamer! Had stairs and loft done and looks great!
My dog had several accidents Monday night. Tuesday morning first thing they arrived and were so friendly and did an absolutely stunning job. Everything looks better than it has in a very long time.
Stanley's Technician came today to clean our laminate flooring in living room, family room, hallway, bathroom & laundry room. He also cleaned our tile kitchen floor. It all looks brand new again. Awestome job! Thank you!
Isaiah from Stanley Steamers came today for a same day service after pet stain. Prompt, professional and explained process and charges. Protected stair corners, cleaned carpets and wore shoe coverings during whole visit and changed every entrance and exit of the home. Great service !!! Will definitely call again for general services and cleaning!!! 5⭐️
Amazing service from Stanley Steamer yet again. After pulling out our patio cushions for the season, we realized that they needed to be cleaned. It was 10:30 AM, and their website said that a technician could be at our house between 11AM to 2 PM the same day! And they were! Jason arrive on time, got right to…
Update: We have now purchased the subscription plan for many years. We had Charlie out over the last few years and requested him mostly. However , We recently got Justin out for servicing our carpets (the last two times) his attention to detail and the time he spent on problem areas exceeded expectations! He is…
Matthew was friendly like having an old friend stop by. He was patient, helpful, and got the job done. Our carpet turned out fantastic. I would recommend Stanley Steamer any time.
Our service guy was amazing! Friendly, direct and up front about what he could and couldn't get out, and actually got it cleaner than we anticipated.
Drew was super nice! Fast and efficient, it helped that he was also cute haha! 5 stars, the smell form the prior tenants pet is gone :)
Got makeup stains out, so im so grateful! Jacob was very friendly and experienced. THANK YOU!
Mike was on time, very responsive to my requests and overall did a great job. We even experimented a little on some older chairs I have. Thank you!
very respectful Very kind Very thorough Cannot say enough good things about This great service.
Glen did a thorough cleaning. The house looks great and my upholstery is renewed. He is very friendly and informative. Will use this service again
Today, Noah came and cleaned my carpets, great guy, he did a fabulous job, totally friendly and professional, I recommend them
Huge thank you to Michael not only did he do such an amazing job cleaning my carpet but he also made sure to explain everything I highly recommend
Stanley Steemer has been my "go-to" carpet cleaners for many years. Technicians polite, know their job very well! ...my review....: As usual.... Very professional, fantastic job! I will continue to use this service. PERFECT! Thank you!...see you next time
Very personable Glen was great. He was very efficient & did a great job.
Thank you for doing an excellent job! I really appreciate having clean stain free carpets My only gripe is paying $660 when online it showed me $450. Clearly there is a flaw in their honest pricing.
My technician Graham was prompt and thorough. I needed my couch cleaned and deodorized and he dis a great job.
Charlie was amazing. Very knowledgeable and explained everything in detail. He was quick but still very thorough and very polite and professional
Excellent job
I have used Stanley Steemer for years! They arrive in the time frame the say that they will be there. They are thorough and respectful! Each of the guys that have come out are very friendly and courteous! (November 2025) I used Stanley Steamer today. Today, Maddison came out and cleaned stairs, hall and bedroom as…
Service was so fast and extremely well done. The service technician was kind and thorough with work, cleanliness, safeguards, and instructions and went the “extra mile” on our very dirty carpet!
Received a text with detailed arrival time and tracker. Work was done on time, technician was professional and courteous, and payment and receipt were easy.
Jacob and Bradley were terrific. He was professional, friendly and efficient and made sure to protect the furniture. Thank you!
Spencer was the best. Very friendly fast and professional.. He went above and beyond for us!! Would definitely use him again!!
Called today to get my carpets cleaned and they were here with. 2 hours. Charlie was a great gentleman and very good at his job. Did a great job on our carpets. Saved us some money and bought the package deal.Glad we went with Stanley Steemer and glad we got Charlie.
Phenomenal service! A+ all around
Justin did an excellent job on my carpets. Justin was on-time. He called one hour before he arrived.
Jeff was great! So thorough and helpful. Thanks Jeff!
Spencer was a very nice person and did a very good job infact we would like him to always come back and do our service. Thank you for your service.
Professional staff, Ryan came out and explained what he was doing. Did an amazing job for us. Our couch looks and smells brand new. I would highly recommend their services in the future. Very reasonably priced. No hidden cost or shady work being done.
Last minute booking and he was amazing. On time and knowledgeable for what I needed. Thank you so much again.
Spencer was on time and did exactly what he promised. The carpets now look like new again. Very pleased and highly recommend Spencer!
Michael did an awesome job. Very friendly and e planned everything that he was ask. Excellent worker we love our carpets again.
Kal cleaned our carpets today and did a great job!! Provided information on future carpet care and was super friendly and nice. Very professional!
Thanks Steven! You went above and beyond. My carpet looks great!
Tim and Jordan are great assets to Stanley Steemer. Enjoyable personalities and extremely knowledgeable which now days is a definite talent. GREAT job guys. Will be a returning customer for sure.
The technicians were amazing. However not even 4 hours after they left the smell of urine is very strong in one room. And not even 24 hours later walking in to my home it stinks worse now then before of animal.
Isiah was on time and professional!
Graham has cleaned for us a couple of times. He always does a great job. He’s knowledgeable and friendly and he’s always honest about what can or can’t be done. That’s why I always call Stanley Steemer.
Great service! And my carpet looks great. Better than it's looked in years. Very happy with the service. The technician was very thoughtful and prompt. Very nice young man.
Great job. Very professional and respectful. Excellent results.
After texting to me his approximate arrival, Evan arrived, politely offered his name and established the desired workfield. He moved with alacrity, explaining each step on the project, demonstrating the quality of his products and equipment. I am quite impressed with Evan's work however much I might love Stanley…
They were awesome and did a great job. Also very informative.Evan is very nice and we would recommend him highly!
He was extremely kind, informative And was able to get me an amazing deal. I really appreciate good service especially these days when it is so few and far in between. Leo was amazing!!!! I would like to request him every time, please!
Madison is my favorite person on the team. Professional, hard working and fun.
Update: Had a second service about a year later with Evan and he was awesome. Punctual, very friendly, efficient, and did a great job. Jacob was on time, super helpful and knowledgeable. He took the time to answer all my questions and was both fast and thorough. Would use again!
Jordan went above and beyond in his company's services, leaving me an estimate of air duct cleaning, furnace information, and dryer vent information. And he did an excellent job cleaning my carpet and deodorizing.
Always great service Evan is the very best!
I always request Mike Gomez, because he does a very good and thorough job!! He’s very friendly, professional and is very hard worker. So what partner Jordan today. Been using them for over 10-yrs and will continue to do so, and recommend them to my friends and family.
Very kind and gentle men also very professional
Leo , got all the stains out of my carpet! Excellent customer service. Definitely would recommend.
Always a pleasure to see Jeff.
Very informative and helpful. Did a great job!
On time. Personable and professional. Work performed was excellent. Will use them again
My bathroom tile grout looks great and the kitchen chairs that had stains look like new.
Have used Stanley Steemer for years and these guys never disappoint. Always high-quality work and professionalism from this company. 2 dogs and 3 kids running through this house for years and Brad and Jesse came over and made my carpets look good as new. 10/10 will use Stanley Steemer again.
Technician was very friendly and polite. Did an excellent job cleaning the carpet. Was very respectful and my furniture. I will ask for Evan when I get another cleaning in 6 months.
Top notch work. They came in and cleaned up our carpets and made them look great again. The crew that came over was professional and courteous. A definite recommendation.
Excellent service and fairly priced. Happy customer here. Thank you Jordan!!!
Had another company do carpet came back house smelled like dirty water. Stanley came out fixed the problem thank you so much for the excellent service
Friendly and professional. Great job of cleaning the carpets and attention to some problem areas. We have 2 German Shepherds so we appreciate the attention to spots. Definitely get the protect!
Dominic did a great job. Very pleasant and professional. I will use this service again. Thank you.
Spencer was one of the best carpet cleaners that I've ever had I would recommend him to anybody he was courteous prompt didn't excellent excellent job on the carpet I've never had it done so well he did a great job I'm so pleased I would love to have him another time I can't say enough about how pleased I am kudos to Spencer thank you so much!
Jeff showed up right on time he did a beautiful job cleaning our sectional and all the rugs look and smell amazing!! We highly recommend Stanley Steamers this is the second time we’ve had great luck and a job well done!! Thanks again Jeff🙏
The cleaner was very friendly and professional. He did a great job cleaning the carpet that was very stained and dirty.
Very nice young gentleman. Professional, methodical, thorough, see & smell freshness!. My pets were not scared of him.
The guys were great and efficient!
We had carpet, ceramic tile, and upholstery cleaned. Our technician arrived right on time and did a fantastic job.
Michael was very respectful and polite. A true professional. He was able to remove some really bad stains that the previous technician couldn’t remove. I will request Michael for our next cleaning service.
Evan was fantastic! He was informative and competent. I was very impressed.
I am once again very pleased with the service. Every time they are on time. I have always been treated with respect. They always have a smile on their faces. I would highly recommend them. Today’s service call went smoothly. I was very pleased with Richard. He informed me that there are different levels of…
Ask for Madissen and Bill! They were the best! Madissen explained everything to me and really made sure I understood what they were doing! I can’t recommend them enough!
They did an awesome job, answered all my questions. Performed the job professionally, and quick. I was very impressed with the carpet cleaning results. Everything looks so nice. Thank you.
Our carpet was in very bad shape they performed miracles, We're very happy with the results.
Awesome Job !!!! Definitely would use again
Very nice and knowledgeable technician. His name is Ricky and we would recommend them anytime very thorough. Thank you.
First - They were on time. The service tech. was representing Stanley Products, you could tell. His professional carpet cleaning ability was very impressive. He cleaned my carpets with ease and the carpets look brand new. Thank you David. Thank you Stanley. Job Well Done!!
Amazing job!!
Dominic is a professional who knows his job very well. My dog had an accident that got in the crevices on the center piece of my sectional. He was honest about not being able to save that piece but pointed out that he would be able to clean the rest of the sectional. He was very helpful informative. I'd certainly…
Arrived on time did a good job
Dominic did a great job! He was prompt, communicated well, was very courteous and professional. He asked us great questions about our knowledge and concerns of the existing carpet and offered products and services that may help. Our carpet looks great. He used a deodorizer that got rid of the pet and any odor on…
They were prompt, explained things thoroughly, friendly, good job of cleaning, helped put furniture back.
Madison and Bill did a phenomenal job. Alway get great service by Stanley Steemer but todays experience was above and beyond. Such attention to detail. Thank you Madison and Bill for your hard work! Genie and Dan Darrel
The Stanley steamer employee was on time and very polite and professional. The cleaning was quick and easy. I would use this service again
Very professional answered all of my questions respectful and fast my carpets look new again thanks guys !!!
Completely impressed with Jordan’s, (from Stanley Steemers in Sacramento), professionalism and workmanship! I showed him the main eye sores and he promised to do the best he could to remove the stains. He got them all! If you want a company that is not pushy but gives you options, does an amazing job and at a great…
Jacob was very professional and friendly. My carpets looked as good as they’re going to get!
My appointment was at 1:00. At 11:00 Kevin called and politely asked if the technician could come early since he had finished his first house and the next one had canceled. I was fine with that and Glen arrived about 30 minutes later. Glen is a very personable guy and a very experienced carpet cleaner. He walked…
Stanley Steemer was very affordable. Jacob was wonderful. He was so friendly, non-judgemental, and knew his business. When he was done, I was amazed!!! I have 4 dogs, and my carpet is clean and smelling fresh. Whew!!!
Wonderful experience! Thank you!
Very professional
We had an amazing experience with Stanley Steamer. Edward was the technician that arrived at my home today. He was professional, pleasant and very informative! My carpet looks so good and I recommend Stanley steamer!
Dominic was on time l, very flexible and a joy to work with. Excellent job and left our upholstery looking like new! Will definitely book again in the future !
Called Stanly Steemer this morning and they had same day appointments available. Jonathan was very knowledgeable and cleaned my couches and removed my dogs urine odor from the couch. Very reasonable pricing and honest technician, he did not want to damage my area rug and sought out services that could clean my rug.
The representative was on time and did an amazing job cleaning the carpet. He explained the process and cost very well
Kal was very knowledgeable and did a great job! As a bonus, the overall cost of the cleaning was less than I expected.
Service was great thanks..
Stanley Steemer has always done an excellent job for us.
These guys are awesome. Jaime went above and beyond, hard worker. Will definitely be back!
Professional they’re the real Deal. Now my carpet looks brand new and smells FRESH.
Henry with Stanley Steemer did an excellent job! He was extremely professional, arrived promptly as scheduled, and did a thorough job.
Jacob is very knowledgeable and a good, kind person. Happy with the cleaning. Will use again.
Very polite, professional, and knowledgeable techs. Will continue to use.
Technician was very helpful and knowledgeable
Wow! Brad and Bill really knocked it out of the park! A total frictionless customer experience from the ease of the estimate, scheduling online and execution of the quality were all top tier. I am defiantly a Promoter!
They did a great job my carpet smells so good!
Richard was great. I do wish that there were longer hoses as he had to use portable unit which does not have strength of suction equal to truck mounted equipment
Stanley Steemer saves the day! After an other company came out and tried to charge me double their quote. It was December 26 and the last day of my lease, I needed the carpets cleaned that day. So, I turned to Stanley Steemer, the company I should have gone with from the get go. Jeff showed up in the first half of…
Very helpful and very friendly! Carpets look brand new!
Great job by Noah and Ricky!
Glen, the technician, was very kind an attentive. Will have them back again for sure!
Kal was great and explained the process he used. I highly recommend.
Jordan did a fabulous job!
Excellent customer service. The technicians that they had come out to my home was absolubelieve phenomenal he did a fantastic job and his customer service was great! I highly recommended 10 out of 10.
Cal is always professional and provides excellent service for us
When we called for the service we asked what the process was? He mention vaccum first. When employees arrived he got started on steam cleaning, when he was done there were hairs and the carpet it self looked dirty.
He was very nice and professional.
Very good and Prince was very professional
Young man was very experienced and knowledgeable and did an excellent job I would be so proud to be able to use Richard again thank you.
Great service!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 760 | $170–$347 |
| General carpet cleaning | 642 | $196–$409 |
| Pet stain & odor removal | 342 | — |
| Upholstery cleaning | 275 | $196–$415 |
| Area rug cleaning | 203 | $164–$398 |
| HVAC duct & vent cleaning | 109 | $240–$1.1k |
| Carpet cleaning | 73 | $169–$360 |
| Mattress cleaning | 12 | — |
